5 (151)
180 English Landing Dr suite 210 C, Parkville, MO 64152
(816) 505-2220
carcounselors.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Allie Winters
2024-04
Highly, Highly recommend Allan!! I was involved in a car accident and my insurance company deemed my car a total loss. I went back and forth with them for weeks sending autotrader links for similar vehicles that were valued at a higher price than what they were offering and they would not budge. After doing my research and contacting various appraisal companies I happened upon Car Counselors and had the pleasure of speaking with Allan who walked me through the process and made me feel very confident with invoking my appraisal rights and moving forward with the appraisal clause. Within two days Allan was able to reach a fair settlement!! He is super friendly and treats everyone with respect - Seriously, he's the best!
Brian Bentrop
2024-04
I cannot express my gratitude enough for Allan's assistance during a challenging time with my insurance company. After enduring weeks of frustration and feeling undervalued in the aftermath of a total loss of my beloved classic car, I decided to seek Allan's expertise. From the moment I reached out, Allan exuded professionalism and an impressive depth of knowledge in dealing with insurance matters.Allan not only provided invaluable guidance but also managed to secure a settlement that was double what the insurance company initially offered. His dedication and determination truly made a world of difference for me. If you find yourself in a similar predicament, struggling to obtain fair compensation for your vehicle, I wholeheartedly recommend reaching out to Allan. He's not just a mediator; he's the ALLAN-Gator who fearlessly confronts insurance companies and ensures you receive the true value for your total loss. Allan's expertise and commitment are unmatched, and I am immensely grateful for his assistance.
Darren Latimer
2024-02
I wish I had met Allan 3 cars ago. We invoked our appraisal clause on our totaled VW Sportwagen. Allan got us $4200 more than the original offer from the insurance company. If you wreck your car, just call Allan, first.
Diane Henderson
2024-03
Thank you again Allan Moore for your experience and passion in making car shopping decisions less stressful! Allan provides top-notch counseling about car brands as it relates to current consumer information. Allan can put you in touch with the right people and/or knowledge! Knowledge is power, and Allan certainly has more knowledge in the car field than I do. I am very satisfied with my new vehicle purchase! Thank you Allan for working on the side of the consumer.
Lauren Thompson
2024-04
So glad I called him! Allan was extremely helpful and got me $4,100 more than what my insurance originally offered for my car. Accident wasn’t even my fault and I felt completely lost. Best money I ever spent, so not hesitate to call!
Susie Helwig
2024-04
I love "The Amazing Al"! I learned that using car counselors was not only an incredible experience but they were able to get what my car would actually sell for now in our market. The amazing Al was able to get us over $8,000.00 for our car using the Appraisal Clause with our insurance company. He is extremely knowledgeable about cars and what they are worth. If you think your insurance company (CCC ONE) report is low don't hesitate to call him. He is the best in the business. This has to be the best money I have ever spent using them! If you are even thinking your appraisal is low don't hesitate to call him.
Tammy Buescher
2024-04
Allan helped us with insurance claim after hail damage. They offered quite a bit less than what Allan got us. We would definitely recommend him to others. Would use again
Joe Mixter
2024-01
Allan, was awesome to deal with, fast, kind and most of all he negotiated a much higher settlement. The insurance company offered $6,000.00 for my vehicle and he negotiated a settlement of $19,000.00!Yes, that much more.I will be recommending Allan to anyone I know that needs assistance settling a claim.
Michelle Wood
2024-03
I would highly recommend calling Allan at Car Counselors after an accident. He was able to quickly (within) a day get us more than $3k for our total loss! He was also very helpful in explaining the insurance and total loss process. Great person to have in your corner (and fun to talk to as well)!
Marissa Collins
2023-12
Allan was awesome! Very knowledgeable and stayed in contact with us through the total loss process with our insurance ! He got us 3,500 more than insurance originally offered. We loved how we could call him anytime with questions! Highly recommend car counselors.
Cachet Murray
2024-04
Allan got us an additional $6000 for our truck! He was so kind, helpful and communicative during the entire process! He really fought for us!Definitely recommend!
Victoria Sisler
2023-11
Responsive, professional, knowledgeable, kind and quick! I am so very thankful for Allen — My experience with him and his service has been wonderful in an otherwise cumbersome and frustrating insurance claim process. Allen answered my initial call and never left me wondering during the week long process. My insurance company led me in circles with their valuation of my two month old vehicle, and it wasn’t until I hired Allen that they finally settled fairly! Allen got me over $4000 MORE than my insurance company offered me alone. When I invoked my appeal rights I knew I specifically needed someone who could handle insurance claims and totaled car valuations and I’m extremely happy to have found, Allen. I felt confident he would really fight for my case and that’s exactly what he did! I got that fight and peace of mind from Allen, who provided my valuation. He explained every aspect of the settlement that I should receive (and what he would do if my insurance tried to deny anything). No one wants to deal with the headache of insurance and getting into a new vehicle, but if you find yourself at that point, don’t hesitate to reach out to Allen and see how he can help. You won’t be sorry. He is an absolute pleasure to work with.
James Tucker
2024-04
Allen is the real deal!!! He got me an extra $5000 from my insurance company. Thank you so so much Allen for going to bat for me!!! Anybody reading this don’t hesitate and give him a call, he’s a great guy that GETS THE JOB DONE!!! A++++ service
Stan Palmer
2024-04
Allan was fantastic in getting me over $4,000 more for a wrecked vehicle than insurance was offering. It was a totally painless and effort free service! Found money baby!!Thanks Al!
Jeremy Furse
2024-01
Alan came highly recommended by of all people and insurance agent. He did a great job for us by getting us a 25% higher settlement than the insurance adjuster originally offered. We’re very happy with the work he did.
Kenneth Chung
2023-11
Amazing service. Representatives are immensely knowledgeable about vehicles and I would trust them with all if not the majority of questions I have in regards to ANY auto questions. Allan was my representative and he gave me more information about my vehicle/appraisal/claim than any single insurance agent or dealership salesman I've ever spoken with. You want this number in the back of your pocket whether it be buying a vehicle, selling, or even getting a fair evaluation of your vehicle. Needless to say I will be keeping this number in my disposal for any case.
Chase Neal
2024-04
Easily the best decision I've ever made calling these guys for a diminished value appraisal. This guy knew exactly how it would play out and got me the max return from insurance with ZERO kick back from the insurance company. Would highly recommend if you have been in an accident and are dealing with an insurance company.
Ed Hartman
2024-04
I called Allan about a total loss from a hail storm. Allan took over from there and got my settlement increased by 42%! He is easy to work with and very impactful.
Rosie Tang
2022-05
I had a week to find a new car in this awful market, and the anxiety I experienced as a woman with zero car knowledge was through the roof. My gf gave me Alan’s number since her family used him for decades. He immediately took me under his wing. He is extremely knowledgeable and was so helpful throughout the entire process. He is so friendly and personable, and I really needed his honesty & expertise as I navigated through all the dealerships. He really encouraged me to reach out with any questions and was proactive with follow ups. I didn’t have the luxury of time but Alan made sure I was taken care of. He literally knows everyone! Reliability and re-sale value were my top priorities, and Alan really helped me solidify my decision to go with Toyota. I would absolutely recommend Alan and will be using him in the future!
David Brouhard
2024-04
Glad for Google Android reviews that I found AllanHe is a great guyGot me $5000 more on my settlementEveryone with a total loss claim should seek him out 1st
John Addison
2024-04
Allan did it again! This time almost $6k more than offered. Second time using his services (we have multiple kids driving) and would never consider going through the appraisal process without him on our side.Cannot express how grateful we are to have been referred to Allan at Car Counselors. He took a nightmare situation and turned it into a WIN. Also gave great advice that we would've never known to ask about without him being involved. Wish we could give Car Counselors more than 5 stars!
Jim Fall
2024-04
After arguing with insurance for 2 weeks l contacted Allan and he got me over 3,000 more than insurance final offer. Extremely pleased with outcome
Cristina Waters
2023-05
Allan from Car Counselors is amazing! He got me almost $6,000 more than what I was able to negotiate on my own with the insurance company. Dealing with a total loss claim for the first time was a stressful and frustrating experience, and he made me feel at ease and taken care of from the very first call. More people should have someone like Allan in their corner when facing a total loss settlement, especially considering the very reasonable fee which he won't even charge if he can't negotiate a higher settlement for you. He prepared an appraisal within hours of our first call and provided very clear instructions regarding my next steps. He stayed on top of things and proactively updated me as things progressed. He is a gem, and you won't be sorry if you reach out to him to make sure that your insurance company is treating you fairly.
brandon connor
2023-08
Top notch company! Very professional and knowledgeable. Alan didn't waste a second to get right to work and fight for us to get the most for our totalled car. He got $4000.00 over what the insurance offered us within 3 days after hiring him. Don't hesitate to call this appraiser because he's worth every penny and more. We will be using him from here on out! Thanks again Alan!!!!
Courtney Morgan
2024-05
Was able to get us an additional $5,000 for a totaled vehicle; very friendly and knowledgeable… great to work with!
Mike Heady
2023-05
I was referred to Allan when my insurance(AllState) company was giving me an extremely low offer for my vehicle that was totaled. Within a couple hours of talking to Allan he had an appraisal ready to be sent to my insurance. He is extremely knowledgeable on the process and through us efforts got my settlement increased by over $5,000. If you are unsure about your insurance offers, call him and he will give an honest answer. His knowledge and service is unmatched, he’s a great guy and I will recommend him to anyone and everyone.
MD Killen
2023-09
I contacted Allan based on his reviews - and my experience fully supports a 5 star rating. Actually, make it 6! Allan was fast, professional and secured an increased value for my totaled vehicle, thousands above what insurance proposed. I highly recommend him based on my experience.
kenny f
2023-12
This guy is an Allstar!!! I had nothing but issues with Foremost insurance . He was able to get me another 4500 dollars out of the deal. Recommend 12/10 times for any appraisal and or insurance issues .
Matt Goettsch
2023-05
I experienced a total loss with my car, and I wasn't sure if my insurance company was giving me fair value. Thankfully my wife found Car Counselors based on these incredible reviews so I gave Allan a call. I'm happy to add yet another 5 star review (which is saying something as I never leave reviews). Allan has been in the auto industry for many years and uses his wealth of knowledge to help individuals - a huge role reversal in an industry dominated by big manufacturers, dealers, and insurance companies. He was a total pleasure to work with - walking me through each step of the insurance process while sharing great stories, and best of all he got me a ton more money than I was expecting!
Lance Schlumm
2021-05
OUTSTANDING service! Clearly Allan is well-versed in the auto industry and is very adept with any dealer related negotiations, both used and new. His vast network of dealer relationships is an easy asset to be taken advantage of for ANYBODY who wants to save 1) Time and 2) money. I'm very pleased with my brand-new 2021 Toyota Tacoma TRD Pro, having saved THOUSANDS over shopping in San Diego County. Easy Fact: Much cheaper and MUCH less stressful to work through Car Counselors for all of your purchasing needs.Service: Negotiation services
| Monday | 6 AM-9 PM |
|---|---|
| Tuesday | 6 AM-9 PM |
| Wednesday | 6 AM-9 PM |
| Thursday | 6 AM-9 PM |
| Friday | 6 AM-9 PM |
| Saturday | 6 AM-9 PM |
| Sunday | 6 AM-9 PM |
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