MarineMax Osage Beach

Elizabeth “Beth” Tougaw

2019-05

After receiving the absolute worst service ever at Kelly's Port, we then drove directly to MARINE MAX where we purchased our 5th boat and haven't looked back. The service we received at Marine Max was exceptional and I didn't have to do anything. They gave us a better deal on our trade, secured several offers of financing for us, and made the process the most professional and efficient. Thank you Ryan for listening to us and helping us find the perfect boat for our family. Thank you Dale for helping us to get financing that made it all possible. Thank you to the "support staff" for everything you do so that our boat could be delivered to us in such a short time. The honesty and professionalism we experienced at Marine Max is truly refreshing. We will not be going anywhere else for our marine needs.

Chip Malinowski

2018-05

I walked into the Osage Beach Marine Max today with my wife, sister in law and brother in law. I was greeted by the office receptionist, who asked some questions to help guide us to what we needed. A salesman later walked out of his office and completely judged me on how I looked and totally disrespected me. I was looking to buy a boat and he completely ignored everything I said. He made me feel like I wasn't good enough to be looking at buying a boat from MarineMax. If you read this review i would advise taking your money to another dealership.

J Um

2018-05

The idle air control valve went out on my boat on Labor Day. I called after hours to find the part and left a message. They called me back promptly the following morning telling me the part was in stock. Everyone was very friendly and helpful when I went to pick it up. Great job by all at Marine Max. Thanks for saving the vacation!

Lynn Thomas

2019-05

Bought a new Harris pontoon from Marine Max. Have had nothing but issues since day one. Boat is a total lemon. Boat broke down first time out with me and 2 others in the boat. Temp gauge was 402 degrees and check engine light came on. Boat completely shut off. Tried to limp over to a dock and the boat continued to shut down. Had to have the boat towed to the dealer which took 4 hours of our day. Once at the dealer, they told us to go have lunch while they looked at it. Came back an hour later and they said they could not find any issues with the boat and not codes came up. Really? That's why the temp gauge is at 402 degrees?Second time at the lake, turned the battery switch on and the ladder motor is stuck on and won't shut off unless you turn the battery off. Called the dealer again, they said the switches aren't "really" waterproof. Really? They are right where the boat takes the most water. Again, got a run around from the dealer stating I should just turn the breaker to the ladder off. I asked them what we do to get in and out of the water. No response.The list goes on and on with this boat. Tower is about to fall off. Half the gauges won't work correctly. electrical wire is handing down next to a tube near the water. When they get all smart with me then all i want to do is return the boat and go buy somewhere else.This is the second bad experience I have had with Marine Max. I wont ever buy another boat from them again and I definitely recommend you take your business elsewhere.

trent taylor

2021-05

This store is a total waste of time. I have spent several wasted hours trying to spend money here ordering a bimini top for my boat. Perry the gentlemen helping me not only negkected to respond to the company totally ordered the wrong bimini top and also has neglected to send my the order p.o number so i can communicate qith the company to get the right color bimini. I was very patient waiting 8weeks for a bimini that i was told would take 4. Then when it arrives its not even what i ordered. Now im back at square one. Dont waste your time here. They dont care about there customers.

Barbara Donnelly

2023-05

This place had the part we were looking for which was all we cared about. The ride there was the most interesting part what a beautiful area.

Ryan Butler

2018-05

Kai Goodrick who deals with warranties has been great to work with!

Beckham Auto

2017-05

Wonderful experience from sales to service. . Professional all the way through the sales and delivery of the boat.

Jack

2021-05

Treat their workers horrible, very unprofessional management!