Grainger Industrial Supply

gregory kramer

2022-05

Great staff in this location ample parking both in front and on the side of the building...Most catalog items were in stock when we visited..Even hard to find fittings and rubber bulkhead washersHuge selection of high-end tools

Brian R.

2023-08

Had a order I placed from the call center. I ordered incorrectly and went to pick up. Got quickly and great customer service. Got to my vehicle and realized I ordered wrong voltage part. Nice women inside helped me again and got me the correct part. And it was all cheaper too! Great customer service on Friday less than 30 mins from closing!!!! Thank you so much employee 248.

Jason Franklin

2023-05

Fantastic staff.need 10 stars not 5.I had ordered an item and it was wrong and they got me the correct one ordered within a day.A pleasure to do business with.

Mike Javaux

2023-05

Just looking at the website and the fact the prices are $50+ more than any other place I will never set foot in a store just to be ripped off. A Dewalt impact by itself $160 at Home Depot here was like $220 for tool only. What a rip off and waste of time

Theresa Im

2023-05

I bought a large item on credit from this store and found out that it would not work for my situation. I returned it the following day. I did not see the credit on my credit card and was told that it would take 7 to 10 business days to receive my credit. I have never heard of any store doing this kind of handling for a credit, nor was I told or saw in writing on my receipt that it would take this long to get my credit.

Kyle Crangle

2022-05

Huge thanks to Rob for being accommodating around my timeline to get me taken care. Clearly went above and beyond his duties to help me out.Can't thank Rob enough for getting me taken csre of so quickly!

P S

2013-05

I had a great experience sourcing a part for my A/C unit. Excellent staff, clean and organized storefront. Providing products to walk-ins so efficiently is wonderful, I was like a kid in a candy store.

Kevin Brusatti

2023-05

Great service, orders correct, counter personnel very friendly and knowledgeable and willing to help

David Gaut

2019-05

I needed at steel grate in order to get my new car, with a very low nose, into my garage. 08/28/2018 I ordered the grate from Grainger online. As I was ordering it said that it should be at the local store in a month. Not ideal, but OK. On 10/01/2018 I had not heard from them, so I called to see if it had arrived, and was told yes. I embarked on a 50 mile round trip to pick it up, but was told on my arrival that it WAS NOT there, and in fact now had an arrival date at the end of October. Cancelled order.

David Campbell

2023-05

My first time there. They was very friendly, helpful and knowledgeable. AND OPEN TO THE PUBLIC. They will be my first choice from now on.

Robert Cooley

2022-05

Matt needs to learn customer service skills. Very unfriendly and rude . When you ask someone to put on a mask you don't throw the box of masks in front of your customer and say " put that on".

M

2017-05

Called on a Monday at 5:30pm. Didn't have part but said theyveould have it ready for me at 7am next day. 7am next day part was waiting and was in and out in 6 minutes. Great Job Guys.

Ryan H

2022-05

Had exactly the part I was looking for, very little wait, excellent service!

Carl Payne

2021-05

Extremely nice worker very committed to help me solve my issue getting parts for my ac

B V

2022-05

Awesome place! Can get you anything you need in a quick time frame.

Daniel Bush

2021-05

Social distancing at its finest, great customer service! Quick and efficient!

Rob Fischer

2023-05

Very helpful staff. Pricey

Thomas Tune

2020-05

Great selection of products and your employee Rob in Maryland Heights was exceptional!

Fred Kaucher

2021-05

I had ordered a few parts i needed ...they will be shiped on tomorrow ...

Donna Reseck

2022-05

Great experience with a great employee named Rob

Steven Edler

2022-05

Great business. Very helpful

Jeffrey A Crane

2023-05

Thanks, Kristin, for the great service.

Steve Elder

2022-05

Love this place..they have everything

Rob Taylor

2021-05

Got much needed jumper leads for a splicing project.

saber 1981

2021-05

Always friendly an helpful

Lynn Fitz

2021-05

Very helpful workers

Darwin Zimmerman

2021-05

Excellent 👌 service!

Don Fitchett

2011-05

Been using Grainger for over 2 decades.

T-Bone S

2021-05

Everything was fine

Phil Frisch

2022-05

Had what I needed.