Heartland Pet Food Manufacturing

3.3 (53)

8101 E 32nd St, Joplin, MO 64804
(417) 952-1400
bluebuffalo.com

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Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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2024-04

My delivery was 8am the next day, I got there early hoping to stay overnight, this guy called Brian from the receiving come out and told me he will work late just to unload me 😮love it!awesome job Brian.

S Brar

2021-05

No need scaling for Pickup. Scale for receiving only. Appointment 1.00 pm I arried 10.00 am. Same time get door. But some time after they change the door. Its not a bid deal enough space for moving truck.

Kevin Smith

2023-10

Arrived 2 hrs earlier for my appointment, and they took me in right away. Mind you, this was on a Sunday, not busy at all. They wouldn't let me watch football in the office while they loaded me. Lol. Great service.

Rickey Birdwell

2023-11

Lot of bad reviews, but I just rolled in on a Thursday afternoon 4 hours early for my appointment. Got me right in on a door and am being loaded as I type. Probably be in, out and rolling in less than an hour and a half.

Dmitry Chuchman

2023-06

Checked in at 10 am for 11 am unloading appointment. 8pm still waiting. So slow

Shardul Kakirde

2023-07

Good Place, Person at Guard shack was good. Good thing about this place is that you don't have to open the doors of your trailer to unload, they do it. Unloading was fast in and out in 30mins.

Alex Sanchez

2021-05

If I could give ZERO stars I will trust me. 5 hours here and haven’t load me yet and there’s drivers being here for 7 hours already worst thing is that I went inside and literally didn’t care that my clock is exhausting. I hope this get to management and somebody gets fired.

Roderick Barcus

2023-06

You can pull on the scale because u have to scale in n out the guard allowed me to stay the night there until they call me because it’s a possibility they will unload you that night the guys at the guard shack where cool to me but they call me 2 hours before my appointment time the only reason they didn’t get a 5star because it took them awhile to unload roughly 2 hours

Roberto Romero

2022-05

It seems like mixed reviews about this place my experience was excellent security guard was a good guy the lady in the shipping office was very pleasant and helpful. It took them about an hour and five minutes to get me loaded.it looks like you can overnight outside the gate but there’s also a flying J about a mile before you get here

Jack Jack

2022-05

If you have liquid tanker be ready for at least one or two days layover, always no room to unload! All of our drivers has been here for more than one day including me myself. Just go at the truck stop, the is two in the area around the block. They'll call u when they're ready not a good place to go! I wish I could give zero

joe gilbert

2023-05

Please don’t pay attention to all the Bad Reviews about this place I had a 11:00 appointment and got in at 10:20 not bad I would say… there is a truck stop 0. 7 miles away and for all you first timers if you are pulling a reefer when you arrive pull on to the scale and the Guard will check you in it only took 45 minutes to unload so enjoy my friends

melinda patterson

2023-05

In and out pretty efficient to unload . Guard is super friendly and so was the receiver. Even let us sleep after we were unloaded.

mark s

2019-05

14:00 appt.. it's 19:15 and still not docked to load.. zero stars. 20:20 sent to dock to load. 6 hours drive time lost. Late to final now.

Twin30

2020-05

Came in 2hrs late due to my previous load. Got here and was loaded and checked out within an hour! Great attitudes from checkin to checkout. They also have a scale on site.

Murry Smith

2020-05

Not impressed at all and I won't be back to haul this cheap stuff!Over two hours to load, bills say weight is 41,584 lbs but it's more like 44,000 lbs, gates all locked up and I've been sitting here trying to get out of this place for almost a half hour!Trucks backed up trying to get in and out but there's not a soul in the guard shack!Avoid this place at all costs because by the time you get loaded and out, you'll age five years!

Mayra Rodriguez

2021-05

Truck entrante is at the traffic light on 32nd and CR190/Kodiak Rd.

Cody Folsom

2021-05

Every time i come to this place there isnt anybody working the window for ahipping and recieving or they are just rude. If you come here expect at the minimum a 2 hour wait. Place is a joke

Neelkamal Gill

2021-05

App 10 am checking in 9:52 am got door right way and 30 min loading nice people in shipping and guard

Lucky Singh

2023-05

Not bad loaded in 1 hrs before my appointment

Jeremy Danner

2020-05

This place must have servere management problems. Check in half hr. Before appt. Window and 25hrs later still here. Heard 3 different story on delay.

Gurpreet Singh

2023-05

I come to here they don’t take my delivery on time appointment is 3 pm am still waiting

Glenn Smith

2019-05

I’ve delivered here many times & have had no problems. I pull a Hopper & its an easy place to deal with

terry jensen

2021-05

They allow over night parkingThey took me in 4 hours before appointment time and was loaded 1 hour after i bumped the dock

Jahongir Karimov

2021-05

There very slow appointment was 11:00 when I came in they to lunch they supposed to be back 11:40 I got door at 12:23 drivers came after me they got doors right away they’re very slow

Jay Whatley

2023-05

Quick,fast and in a hurry…Unloaded in about 25mins thanks

Robert Payne

2016-05

Wouldn't even give it one star been here since 8 am wating to dump ground potatoes and they hadn't even weighed me in none at one thirty they dk ifot room for product y the he'll they order itvthen

Baba Transport LLC

2023-05

Check in people nice lady is blessed soil fast loading all people awesome! Thank you guys

Mitchell Reed

2021-05

When it rains driver has to stand at scale window for 6 or more minutes getting really wet they could built something over the window

jesse wolff

2020-05

Loans normally ready but guard at shack at night kind of rude like he don't like his job

Charles Andrews

2022-05

This place is very slow at getting you in a dock!! I’d give them a zero if I could!!

Opening Hours

Monday 7:45 AM-5 PM
Tuesday 7:45 AM-5 PM
Wednesday 7:45 AM-5 PM
Thursday 7:45 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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