Great American Cookies

Conrad Maag

2023-11

Ordered an ice cream sandwich, just got it served, and the ice cream was melted immediately when I got to the table. This was less than a minute between that time. When I went to the person who served us the ice cream, all I did was try to explain my situation and was faced with no solution to the ice cream melting into the bag, and on the table completely. I had to clean the mess up myself and gave everything back because of this terrible terrible experience, also to show that we hadn't eaten any of it. Also, I asked for a manager, because I do enjoy this place and the product, but the server said she was the owner. And was still met with no solution other than being told "we can't get you more ice cream, eat it out of a bowl with the cookie, you ate the ice cream or course it's gone, and sorry we don't refund melted ice cream." To quote at the beginning, we had just got served the ice cream and sat at the table. Another major last thing to mention as well, she was talking to the customer, behind in line, negatively about us and bashing my partner and I for trying to correct the experience.

Kathy Blank

2024-02

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Courtney Crum

2023-09

I love this place!! The domino cookie is my favorite and I have to get it everytime!We ordered a cookie cake and they did an amazing job. It was fresh, delicious, and didn't last long! Staff is pleasant and helpful for ordering. :)

Sharon Ann Davis

2023-06

I ordered again this year. Employee was very helpful on the phone when I placed the order. But when it was picked up by my son-in-law he didn't know what it was supposed to look like and said it was fine. But when I showed my daughter what I ordered we were both disappointed. Skimpy design if I can post pictures I would.

Grace

2022-05

You are the best cookie shop I've been to yet.Your cookies give me joy thank you so much💙 the lady who worked tonight was the nicest, most helpful lady ever!(Review by an 8 year old, spelling check by mom)

C.J. Spencer

2019-05

Cookies are made fresh daily. Cookie cakes are finaminnal with decent artwork. Pretty fast when making cookie cakes. Always nice and willing to help. Can't do copyright pictures, but will work with you on color schemes.

Adam Balinski

2021-05

The guy who sculpted our ice cream made a masterpiece. My wife says this review already sounds phony. But it's real; it's as real as the deliciousness she's devouring before me. That guy needs a raise.

Chale Trube

2020-05

Went by to get cookies for my nephew as a surprise for him. I waited a minimum 15 minutes. No one showed up no sign up saying they’d be back all the lights were on. Very frustrated.

Patricia Moore

2024-01

Very good but pricey

Suzanne Massman

2016-05

My kids and I love love love their cookies. They're baked perfectly and the icing tastes great.

Ayla Nitz

2019-05

Very tasty. Their sugar cookies are my personal favorite.

Ammy 17

2018-05

I'm OBSESSED with their cookies. They make them perfectly every time!

Michelle Vaughan

2023-05

Who doesn't LOVE cookies with unnecessary icing 😋!!!

Li An Sharak

2017-05

They have really good snickerdoodles and sugar cookies.

Lori Elliott

2022-05

Love their cookie cakes!

Nermin Memic

2017-05

Great place fresh cookies deff worth of trying

sui

2019-05

Shake wasn't worth the money at all!

Michelle Vaughan

2023-05

☺️

Rose Hil

2023-05

Yummy

Joni Spurgeon

2019-05

Delicious and convenient!!

Alicia K

2019-05

Best cookies!

Johnny Lyles

2019-05

Nice place

Stan Roberts

2019-05

Like the cookies

Jon Pinet

2019-05

Cookies...

Lina Marie

2023-11

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