4.5 (85)
2856 Sappington Dr, Jackson, MO 63755
(573) 204-0530
carsmartofjackson.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
mshoumaker
2024-03
Probably one the best car buying experiences I have ever had. Jerry Lynn was my salesman and he went above and beyond with complete understanding of what mattered to me and what I wanted. The whole crew was super great. I test drove 2 vehicles initially and the third vehicle that I wanted to test drive was at the Farmington location. They picked it up and drove it back to the Jackson lot and I happily rolled off the lot with the vehicle I wanted. Highly recommend Car Smart of Jackson. Super easy process with amazing and friendly staff!
Garrison Collier
2024-04
The service and staff was incredible. Anytime I am asked about a recommendation I will always say CarSmart. They made me feel welcome and that my opinion mattered. Always a great company to do business with.
Suzanne Collier
2024-04
The customer service from CarSmart of Jackson has always been top-notch!! Also, great prices and always so helpful with every step of the process! I will definitely be back!
Russ Collier
2024-04
They have the best customer service and are extremely helpful. Great service department and best detailing on cars I have seen. I love the dog in their ads.
Ma_there_goes_that_man42
2024-04
Family owned business great people great customer service have purchased all my vehicles from them.
Corie Williams
2024-04
Sales, Detailing, and Refinancing. They do it all!! Don’t waste your time online and let these genuine people take care of you.
Ryan Collier
2024-04
Best dealership in the area, no doubt. Polite, professional, and easy to work with.
kiana newkirk
2024-04
Best place to buy a car from! Everyone is so friendly and awesome!
Courtney Trankle
2023-05
I bought a car with a warranty and the motor went out. They have been so great to me and were so easy to work with. They even gave me a loaner car from their own inventory while mine was being fixed. 100% recommend.
Cameron Williams
2024-04
This place is a great place to be the community and the workers really enjoy and take care of there customers.
Amber Star
2022-05
After running around all day we finally found these guys and they have been hands down amazing! We found the perfect vehicle. They got it to us with a great price and payment we were asking for. We talked to Vincent Turner and he was absolutely delightful! I have bought from several people in the area but I would recommend CarSmart to anyone in need.
faith M
2021-05
Great people! Friendly and helpful. Thank you Car Smart.A few short months later, well not so great. Going down the interstate and the oil pressure goes crazy and then boom! It just quit running. Just like that. We were told that we let the oil run out. Not true. There is still oil in it.The warranty that was sold to us only covered 2 hrs of labor. We got screwed all the way around on this one. Be careful what you buy.😥
Skyler Choka
2022-05
I worked with Vincent Turner and purchased a used mini van for our growing family. There were so many things that went well during this transaction. First off, There was a price discrepancy from their website and Facebook advertisement. They were nice enough to honor the lower price that I found on Facebook! They also gave me $2000 more for my trade than other dealerships were willing to give me. When I asked for new tires for the vehicle I wanted to purchase, they had no hesitation. These guys really know what customer service is. I would recommend them to anybody looking to purchase!!! If you go, ask for Vincent!
Dalena Mullins
2022-05
We had the best experience here! All the people are friendly and they make you feel like family! I feel like we got a GREAT deal on a really AWESOME car!!! We WILL be back for our next car! Thank you Vince it was a pleasure to do business with you!
Otto Davis
2022-05
My wife and I needed to upsize our ride for our growing family. They did not have anything on their lot that fit our needs on the first visit butJerry Lynn went above and beyond finding us an excellent ride. He stayed in contact with us and provided us several options until we found exactly what we were looking for. We got the car we wanted at a great price and they paid us more for our trade in than anyone other place we talked to. I would highly recommend carsmart and Jerry to anyone looking for a new vehicle.
Brandi Robbins
2022-05
Highly recommend buying from car smart. Had an amazing experience they made sure I got the car I wanted for my son. If your looking for a car go by and ask for Vincent he will take good care of you!!
Leah Tobey
2020-05
We had a great experience buying a car for our college student. The owner, mechanic, salesman, and everyone else treated us almost like family. We paid a fair price and they were super helpful and friendly in every regard.
Andrew Johnson
2021-05
Bad bad bad dealer, my brother got a car from them and was making a clicking noise from the engine, took it back the very next day and had it look at but was told thats how the engine is supposed to sound when I know it's not. At first the guy act like he didn't hear anything. So my brother took it to another dealership and had them check it out , the rocker arms was bad and the camshaft inside engine all need replaced. My brother called the dealer back cause been less then 30 days he had car and was told by manager Kevin, why did he take it to somewhere else to look at it, that they will find something wrong just for the money , that he should not had done that unless engine went completely out and he should had waited after 30 days, I think he wanted my brother to wait so he could try blame problem on him. Why wait for engine to go out and be stuck on side of road. I would not recommend
Todd W
2022-05
I work and have worked with multiple dealerships over the last 10 yrs. Carsmart is the last of 4 and of 2 that I do work for consistently. Honesty and integrity is what matters to me. You can't go wrong!
Bob Schooley
2018-05
So, a while back....my wife and I purchased a used Jeep Wrangler from out of state through Cape Cars LLC here in Jackson, MO. My good friend Dave Inman searched for the right one and we settled on a 2010 model with 86,xxx miles on it. Everything looked and sounded great, so we committed and he facilitated the sale. After getting the vehicle back here, there was an obvious engine knock and upon further inspection, it was determined that the engine had a main bearing going out. Seeing as how that cannot be easily fixed while maintaining a degree of certainty that it hadn't already caused irreparable damage, he (they) sprung for the Jeep to receive a new (with parts and labor warranty) engine to be installed at NO COST TO US! Now folks, I only explain all this to tell you that they did not have to do this. I've never EVER heard of such situation where a used car dealership has righted such a wrong with no cost to the buyer. If that's not integrity in business, I do not know what it is. You simply MUST pay them a visit! Head and shoulders above the rest. With Gregory Vaughn and John Payne.
Gary Finley
2018-05
We have purchased a 2014 Hyundai Santa Fe from Cape cars. We are very satisfied with the price and service we have received. Jeremy Heinley was very courteous and helpful. Dave Inman worked wonders with financing. Thank you to you both. We live an hour north of Cape Girardeau but the no pressure customer service from Cape Cars makes it well worth the drive!! Will return for our next vehicle!!
Jessica McCrary
2022-05
Jerry Lynn went above and beyond to find us the right vehicle! Jerry and CarSmart treat you like family and really take care of your needs and preferences when buying a vehicle.
Brandon Horman
2022-05
Hands down the EASIEST car buying experience I’ve ever had! Super friendly staff and great to work with all the way around! Will definitely be buying my next car with them!
Travis Minnich
2023-07
Salesman Kevin is horrible waited days for a response they had a promo of 500 down with challenged credit with 588 score and a 1000 he called me 3 Days later and was really rude because I left a Facebook comment very unprofessional
Janie Labruyere
2023-11
I love it they are very professional got me in what I wanted in the price range I was comfortable in and it was just a great experience there if you're shopping for a car that's where I would go would be going to car smart
Trevor Byington
2023-05
I bought a diesel Volkswagen from them and had the best experience, they worked really hard to get me the best deal they could I could tell.
Tammy Hanners
2022-05
If your looking for good clean used vehicles go Check out Jackson Car Smart, Thanks to Jerry Lynn for helping out with the purchase of my new to me car, go see him he will do you right!!
Malinda Baltz
2021-05
Vince and the rest of the staff were wonderful. If you are in the market for a new vehicle go to CarSmart and ask for Vince. Tell him Doug and Malinda Baltz sent you!
Wil McCormick
2023-05
Jerry Lynn was our salesman and he was polite and very helpful.
daniel lamb
2021-05
Well I thought this was going to actually be one of the good car lots but her again I'm stuck with a car that has been a lemon since the day I bought it they sit there and tell you they're going to do stuff and they don't do it fully they put wrong parts on your car cause more problems and then won't pay to fix it I do not recommend taking or buying a car from them due to them not falling through would they have said they're going to do the mechanic does not know how to work on foreign cars so don't expect much from him he literally will tell you one thing and then try to sit there and do another now I'm sitting here stuck with a car that's tore up because the mechanic said it was okay .
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-4 PM |
| Sunday | Closed |
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