4.7 (435)
1020 Imperial Main St, Imperial, MO 63052
(877) 250-1652
orkin.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Heine
2024-05
Easy to work with and affordable. You go through a call center at first (who were very nice) and the local office always called me back within 24 hours. So far so good and I was able to get my yard treated very quickly. Phillip who came out for the yard evaluation has been especially helpful.
Christine Moyers
2024-04
Mr. Kenny is very professional, he always takes time to make sure we have no concerns. He iss very efficient and does an excellent job. All of the Orkin employees have been great to work with over the past 4 years. They are all super friendly and helpful, willing to work with our schedules and understands if we need to cancel an appointment to reschedule. All around great company to work with.Service: General pest inspection
Arch Rentals
2024-05
We have used Orkin since purchasing our home. They are always prompt and courteous. Technician Mike is great with communication and listens to our concerns always.10 out of 10
Seprena Thompsett
2024-02
When I called, they were able to get me in fairly quickly. The lady went into detail on what to expect. Cody, the technician that came out was polite and helpful. Phillip, was very helpful and polite. He also informed me of other services that Orkin offers which I didn’t know about. Thank you to the team for looking out for me after a very stressful time!
yvonne Jones
2024-04
Sales man was great. Explained all the things he saw with pictures. He looked at everything. Felt very comfortable with what he was saying. The crew that came out to do the work was great. Couldn’t of asked for a better crew.
Pamela Lemon
2024-05
The tech was very thorough, kind, and fast! I couldn't believe how fast he treated all rooms as well as making sure I didn't have any problem areas I noticed.
Sam Kadera
2024-05
Awful Experience! I spoke to a tech at the start of the day about schelduing a quote and left it open for him to come whenever he was available on that day. He said he would come out sometime, well I had to call the next day and ask where he was and he said that it wouldnt be till the next day now!!When I finally got my quote he recommended a bunch of stuff more than I asked for and when I asked over and over for just a quote for the service Im requesting he gave me a ridiculous price. I called Rottler and for the same service it was $800 less!!Will not be back.
Sharon Auer
2024-05
He was very thorough in spraying everything but my only problem is that it was done not too long before we had heavy rains, which were forecast. Not sure how affective the treatment will be.
Donna Diamond
2024-01
The tech they sent (the one for our area) did the bare minimum, we would have cancelled our service altogether if we hadn't gotten a different tech twice that did an amazing job and explained everything, Chris was that gentleman's name. Won't use them again because when we voiced our concerns we were told*, was the tech for our area.
Candy Cane
2024-02
TERRIBLE! if I could give negative stars I would.When I first signed up with Orkin we had a good technician. But subsequent tech's ,- not so good. Then, I had to make a change to a service date after which I would get the calls that a tech was coming but then would never show up.Most recently, I received a letter from a bill collector stating that I owed for a service - even though I am on auto pay.I called Orkin and they claim a tech was at my house for 7 minutes one day and treated the exterior. Well, my husband was home all day and there was no technician there! (Perehaps they inadvertently treated a neighbor's house)Orkin NEVER called me about a bill, NEVER sent me a paper bill, I did not get one notice that I had a "balance due" (even though I was on auto pay), but they sent me to a collection agency.INFURIATING!I would not use Orkin again and I would most definitely advise others to seek service elsewhere.
Charlotte Hulett
2024-04
The person who came to take down a Bald Faced Hornets nest was very professional and did the job in short order. ... I'm sure glad to have that nest gone!!! ... Many thanks to the gentleman who removed it!
TET LITZINGER
2023-12
My tech Mike is the best! He always calls me the day of services, and texts me when he is on his way to give me an eta. He is friendly and willing to work with me since I work from home. Great service from Mike!!!
James Raspberry
2024-04
The service technician Mike was very thorough and careful with the treatments on our house and lawn. Look forward to using Orkin in the future.
Tiffanie Rutherford
2024-01
For the first time ever having to call someone to come in my home i could not have asked for a better experience. Eddie and Cody was very pleasant meeting them. They came in our home told us what was needing to b done to do services and went over everything with us. They was very kind and respectful to not only us but our children as well. Its been 24 hrs after Cody camw in to treat and qe have yet to see anything today. The day of teeatmwnt when we came home we still see the vugs but now nothing. I am happy with the wervice they provided and will be happy continuing our business with them. .
Barb O'Callaghan
2024-03
My house is serviced by Mike. He's a huge asset to Orkin. Always friendly, prompt, thorough, and professional.
Amy Francik
2024-03
Great customer service. Appreciate the same tech comes to our home each visit to provide consistent care.
Lowell Williams
2024-04
Did a very thorough inspection and sprayed everywhere like them very much the inspector came over was very thorough and explained everything to us thank you so much
Laura Pinson
2024-04
Very friendly and fast service. Had are needs taken care of within a week of calling. Couldn’t have asked for better.
Prince Evans
2023-10
Had termites and then the found some insulation was missing. After days of miscommunication, getting insulation(by a third party and I had to go to Lowe’s to buy parts for them) and termite treatment for about $10,000(finding later I could have had it done a lot cheaper) it was finally done. The only reason I’m still a customer is the 5 year warranty. After that I’ll never recommend them. It’s all about up selling and because I was freaking out they were good at taking advantage of that and having me sign it. I’m giving 2 stars only because the workers were amazing. I felt sorry for them because they had to remove the insulation with shovels and hand because the company couldn’t get the vacuum until it was almost done by hand and shovel. It wasn’t their fault. It was management and the company.
Honeybee_grl
2023-10
Living out in a rural area can open your home up to unwanted critters and Orken has helped insure our home doesn’t have any hideaway visitors. Our tech Chris has been amazing and very professional! They are reasonably priced and guarantee their work! Spider bites are a serious thing and Orken has come to the rescue keeping our family safe and healthy!
Rachel Marsee
2023-10
We’ve been using Orkin for a couple years now. For regular pest control, they are great! We tried the mosquito extermination last year, and it didn’t work at all. They took care of our brown recluse problem earlier this year. We continue to be happy with them for our regular service; no ants get in anymore (which was our main problem).Services: Termite inspection, Spider extermination, Mosquito extermination, Bug & insect extermination
Karen Howard
2024-04
Tristan was well informed and very kind and took time to answer all my questions and concerns. Would highly recommend.
Beverly Moore
2023-09
Chris, the gentleman that serviced our home was very professional and friendly. He did an excellent job and I was SO RELIEVED to see my dogs so relaxed and at ease last night and able lol to sleep calmly without being bothered by fleas! IT WAS AWESOME!!
Amanda Asbridge
2024-04
Mike was wonderful he answered any questions we had an took care for our pets
Pat Ruddell
2024-01
The person we got as our regular exterminator was not doing a thorough job and so we had to have a specialist come in. I hope this is not usual but overall the service was satisfactory.
Vicki Daugherty
2023-08
Orkin came out to my home promptly and were very courteous & professional. They fit me in on their schedule and I very much appreciated it. Thank you and keep up the good work!Service: Hornet & wasp extermination
James Watkins
2024-02
Everyone of the employees that I met were great at their jobs. I think that they all deserve a raise.
william berkemeier
2023-12
Driving 80+ in the right hand lane and almost took out workers on the side of the road with their emergency lights on instead of getting over
Meleya Pratt
2024-02
Worker was very nice and reassuring that he would help us with our problems!! Very pleased with our experience
Tammy Brown
2023-09
The lady I spoke with on the phone was very informative about the services and up front about the pricing. The gentleman that came into my house told me everything up front , hooked me up with some traps, and let me know they'd be back next month! Overall, a great experience so far!
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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