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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ally Silkwood
2024-02
We really love this place. We have taken our dog here twice and she is always happy when we pick her up. This last time when she got home she was a tired baby! She slept and slept. They also have groomed her for me, they have done an outstanding job. All of the employees that I have worked with there has been so womderful!!
Samantha Grace
2023-06
We love it here!! Kim did an amazing job with our Great Dane, Babe even though she is a literally a GIANT 125 lb. baby! They had her in and out in no time and I’m so thankful to know these amazing folks and trust them with taking the best care of my sweet babe. ❤️
Katie Nelson
2024-04
We have boarded our two dogs 7 times in the last 2-3 months and they have done such a great job! Both of our dogs love the workers and we always feel at ease when we are traveling knowing that they are being taken care of!
Somebody Uknow
2024-01
Kim at Pooch Parlor is the doggies closest thing to a human's Master Stylist. She's efficient, treats pooch, pup and dogpound dawg with the same love, attention to detail and cuts your four-legged kids hair how you want. In the (several) years) of taking the family furbabies to her I've not once seen her speak loudly or didcipline any of her loyal, faithful forever K9 friends, pals n gals. Kim is who will always cut my furkids and their kin's manes ... Keep up the great work Kim!!
Amy Dublinske
2023-06
We have been coming to the Pooch Parlor for all of our dog grooming for well over a decade. We have always been very happy with the customer service and particularly with the care given to our dogs with grooming and boarding. Scheduling appointments has always been a breeze and they always were able to get us in within a week. Everyone was super friendly and kind. Within the last year or so, we have been very dissatisfied on all levels. Yesterday was the second time that the groomer completely shaved our dogs without notification. This is unacceptable. Should there be a need to do something different than what was discussed in the morning, the family should be contacted. In addition, it has been very difficult to get an appointment and we are scheduled out for a month or more each time. When I spoke with the owner about my concerns, she said “the hair will grow back” and then explained that she has been doing grooming for over 20 years and left no room for any further discussion. Very unhappy with this experience. Consider other options!
Jason Ruoff
2023-11
Always great service. Under new ownership, but they continue to be friendly and flexible with getting our dog in for grooming. Also great prices relative to other options in the area.
Allisan S.
2023-05
We have been going here for years. Kim, Megan, and the staff take wonderful care of our pups while they are groomed. They always look amazing afterwards. My girl also goes for daycare and overnight stays when we are out of town. I wouldn't trust my babies with anyone else. Thank you! 🐩 💙 🐩💜
Tracy Young
2018-05
Such a nice place! My Daisy Mae was having trouble with her hip & they were very careful with her. I brought baby aspirin when I picked her up and they brought out peanut butter & a towel for me to wipe my hands off! Later that day, she was able to get back to her "favorite spot" on top of the sofa!
Jeff Seibel
2023-07
I boarded my dog here for a week in June during our family vacation. Just before boarding his allergies got bad with the bump in temperature presumably. Vet gave us a pair of prescriptions for skin and allergies. The bulk of which was going to have to be given to my dog while being boarded. I dropped the good boy with a block of cheese, his goodies, and a pair of prescription bottles woth instructions. When we got back he looked great and the prescriptions were about exhausted. So the staff not only didn't kill my dog but followed my directions and got him looking and feeling much better. I'd give 5 stars, but for the following:1) I was told $118 over the phone for the week. I added a bath on pickup day so he came home clean. The new total came to $186. The receipt wasn't itemized. Just a dollar amount. I had been on a plane and in airports all day and didn't have it in me to fuss at the young lady behind the counter. Receipts should be itemized and show what you paid for. I guess a dog bath costs $68.2) This place is LOUD. My staffy is an anxious one. I don't think he got much rest here. When we got home he crashed hard and slept for the next two days. Yes, boarders are loud. It just seemed excessively loud when I was there.3) Doggo's favorite toy didn't return. Some other dog is enjoying piggy. Didn't realize this until we got home. Not going to fuss at a kid over the phone.
Carol Carpenter
2023-05
Both my dogs were still full of mats. I had ask for one to have belly shaved- that was not done. Their fur was fly away looking. And where the fur around their feet was trim it looked choppy. I paid $80 and took them home to comb out and apply product, grooming them myself. It’s worse to wash a dog with mats than to not washed them at all. So I had a bigger mess than when I started and $80 down
D Myers
2023-11
I read the reviews, saw the pictures and talked with the lady at the front desk. All "seemed" okay... Until I picked up my dog. His muzzle was short on one side and long on the other. He had longer patches on his chest and under carriage. Last, but definitely NOT the least, he had 3 little clotted wounds on his chest!!! I don't know if he was bitten by another dog, or if the clippers nicked him, but no one told me and that is unacceptable! I will not be using their services again.
Brittany Piersee
2021-05
Wow what a wonderful experience! I loved taking our dog here for the first time to this family owned & run business. They were so friendly and professional and took such good care of our girl. I had no doubt she was in good hands and loved knowing she got to play in the play yard with the other dogs while she was waiting. Her grooming was also so affordable. I couldn’t have been more pleased.
Cari Brown
2022-05
I left my 3 dogs to be groomed. I called at 4:00 to see if they were ready. She said that she was just starting them and would be done in an hour. They called at 4:50 and said they were ready. That is 50 minutes to groom 3 doodles. NO ONE can bathe, trim nails and groom 3 doodles in 50 minutes. I’ve gone here for quite some time but noticed things going downhill the last few times. My husband picked up the dogs and normally, my dogs smell AMAZING for like 3 days, literally to the point that my whole house smells good because of their bath. I could smell NOTHING, when i walked in the door. I went up to them and smelled them and one of them smelled a tiny bit like they had sprinkled a little bit of powder on her, but that’s it. I rolled one of them over on her back and she had 8 fleas crawling on her belly. I instantly put all 3 of them in the shower. I paid $135.00 for them to be shaved and that’s it. No bath and no nail trim. I’m done and will NEVER return!!
angiejerry Bradford
2023-11
Kim is wonderful with my dogs. I have trusted her for 10 years with my Goldendoodle.
alice harper
2020-05
My dogs have been going there for years. Always do a great job and very friendly folks. My fur babies are always ready when they say and they call me to let me know, too. Price seems reasonable. I believe this is second generation ownership, so it's been there a long time.
Chris Lewman
2014-05
I used to live close by and a friend recommended Pooch Parlor to me because she got her dog there. I've never used them for boarding but I've taken my dog there for grooming for more than 4 years now. Even though I moved, I continue to make the drive because the owner does such an amazing job with my dog. He was a shelter dog and I know that she (and the rest of the staff) give him plenty of attention. The younger girls that work there always tell me what a good dog he is. He always comes home happy so I feel 100% comfortable with her. Would highly recommend for grooming.
Lacy Jones
2022-05
We have been taking our Maltese to pooches since I got her and she is now 3. We have had nothing but an amazing experience every time my husband or I drops her off or picks her up. We have recently Boarded her and our new baby and to say they were well taken care of is a understatement. We are thankful we have somewhere to take our babies.
Courtney H
2020-05
I have been meaning to write a review. I have used Pooch Parlor about 3 times and have always had a good experience. They are friendly, quick and fair priced. Today I had my hands full with my 2 girls, under 2 years of age and didn't want to leave them in the car even though I was only going to be in there for a few minutes and one the employees helped me get in and out with my girls and fur baby. Thank you for your kindness!
Dolores Lowrance
2020-05
I love Rhonda, who's usually up front at the register, as she's super sweet & accomidating. Rarely the owner, Diane who's nice too, is there instead. My Bingo's been going to Pooch Parlor his whole life, 11+ years, for his bath & haircut every 6 weeks.... He always looks good & smells great! I couldn't be happier with their customer service all the way around!
Laurel Clark
2021-05
We took our goldendoodle to Kim at Pooch Parlor for almost 14 years. She always did a great job with him. He was scared of so many things, but he'd go right in to her grooming area and curl up under her table. He clearly felt very comfortable with her and the team. We appreciate all they did for him, especially the careful senior shave downs and extra nail clippings he got in his last 6 months of life. Thank you, Kim!
Rod & Patricia Myers
2021-05
We recently use them for our husky while we were out of town. They are such nice people. They took very good care of her baby. We were able to call and check on her. I would definitely recommend them and use them again
Lance Kramer
2020-05
Did a great job on our chorkie, and they handle our other dog who is very nervous when it time to clip his nails.
Elizabeth Oddo
2019-05
Feel that they took good care of my two dogs. But I was very upset picking up because I had been quoted 15$ per night per dog when I booked for them to be boarded. Then when I picked up they said the price was now 20$ a night. That’s an extra 30$ I didn’t plan to spend. Will not be boarding here again. Can’t honor their prices, beware.
Arnold D
2015-05
I called around a few placed to get prices on a simple bath and brush for our 50 lb pointer. When I called Pooch Parlor (on a Wednesday) they said they could get my dog in that morning. I dropped him off around 9 and they were done with him by 11. The lady at the counter was nice and asked if my dog got along with other dogs before letting him run around with the other dogs in the place. I'd take him there again for grooming.
Alice Eckles
2022-05
Very friendly and loving staff. My beagle loves going here and they very reasonably priced and have grooming too. Never have to worry when I board my dog here.
Matthew Hogan
2019-05
always feel they take great care of my dogs. When we pull up dogs are excited to go in, don't even look back, ready to play. When I pick them up they look happy...but tired!! Lots of play time!
Anna Nay
2017-05
I took my cockapoo puppy to another groomer once, and I never will again. She was sad when I came to get her. At Pooch Parlor, I always know she's treated well, they remember her name, and they're great about giving her the haircut I want. My puppy is happy and excited every time I pick her up from the girls at Pooch Parlor!
Julie Capoot
2023-05
Best kennel and groomer. I've been bringing my dog here since before this owner took over. The quality has never changed.
Lori McNally
2021-05
First time and it was a great experience. My pomeranians look great and they seemed to be very happy. Even though they can sometimes get attitudes they did not have a problem with going.
Sunny Hibbs
2019-05
This was the first time we brought our dog to this facility and we are very impressed. I felt like they truly cared about him and had a passion/concern for pets. I would highly recommend this place.
| Monday | 7 AM-5:30 PM |
|---|---|
| Tuesday | 7 AM-5:30 PM |
| Wednesday | 7 AM-5:30 PM |
| Thursday | 7 AM-5:30 PM |
| Friday | 7 AM-5:30 PM |
| Saturday | 7 AM-5:30 PM |
| Sunday | 8-8:30 AM 5-5:30 PM |
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