Hibbett Sports

4.1 (95)

133 Twin City Plz, Crystal City, MO 63019
(636) 937-6805
hibbett.com

Claimed
Shoe store
Clothing store
Fashion accessories store
Men's clothing store
Women's clothing store
Youth clothing store
Retail chain selling athletic shoes, apparel & accessories, plus licensed team merchandise.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Cindy Richards

2024-03

I have never had a good experience with the people working in your store! Instead of helping you find what you are looking for, they just stand at the counter! Every time that you need something you have to go to them and ask, then they act like you are bothering them! You definitely need better customer service, because there is none!! Most people try on both shoes, but they only give you one, so then you have to go back to the counter, and ask to try on the other one!! If someone is trying on shoes, they need to stay there, instead of the customer constantly going to them! Shoes are usually not one and done on trying on!! DO BETTER!!!

AMANDA Elaine

2024-02

This was the worst experience of my life. First off the store manager is a child and is extremely rude. I ordered a pair of shoes received them yesterday. Brought them in to the store that evening after calling then and them telling me they had the shoe and size in stock for me to exchange which was a lie. No inventory. Then she refuses to return or even exchange my shoes bc she sees dirt. I can promise you they were brand new out of the box. She refused to help me at all and the proceeded to tell me the store manager will be in tomorrow and I asked for her name and guess what . It was the girl from last night.. so she was playing little games. Very immature. The store has very few selections. And the place was dirty. I'm so disappointed that something like this happened. I have never had bad experience as I did with her. Where are people's manors anymore. I was so upset and just really disappointed the way I was treated . She was giggling and laughing behind the counter with another young lady while I was trying to see if they had any other shoes. Didn't even offer to help me at all. I did not appreciate Kayla as being a manager last night very unprofessional. Someone who works in an office daily and deals with clients daily I would never treat a customer as such

Heather Ketchem

2023-10

Online order was easy. Pick up was easy. However items that showed unavailable in the store were actually available in the store and when I asked to exchange for the color that we wanted that showed unavailable online they would not honor the coupon that we used online. They said it could only be used if it was for the exact same item but a different size. (Mind you it was the exact same item, same size, just a different color)

Amy Hall

2023-10

I have had nothing but issues trying to return items and redeeming my reward points. The points expire way too fast (30 days) and I’m never able to use them in time. This amount of time is not convenient for anyone, especially considering how expensive your clothing is.

Alva Kelly

2024-01

The staff was very helpful but I would like to see more variety in 2x and 3x clothing for men

Tony Smith

2023-05

Lack of selection has severely declined in recent years. Styles are horrible. Never have good inventory or size when you do find something. I want to shop here and support brick and mortar. But, I find better styles and better deals online.

Carol O'Donnell

2023-11

I ordered shoes online through Hibbett as well as an in-store purchase. Both times the clerk was friendly and helpful.

Tenecia Clemmons

2023-12

I ordered shoes and was sent two different sizes.

starr todd

2024-03

Clean .. workers always helpful

Julie Hurley

2024-02

The manager was very helpful!

broman 3000

2023-12

Nothing fancy a casual sports store

Anthony Langston

2023-05

This is a great store but I would spend more money here if there were more options in the color blue. Thanks

Piper Walters

2021-05

I went in to get two pairs of shoes. Got assistance from Rachel. She walked to the back to get me a pair of shoes. And Azi asked if I needed help, I told her yes. She asked what kind I told her and she wasn’t understanding I guess and she got very ignorant with me. I told her I would just rather have Rachel’s help. Rachel was on the phone at the time Azi said, I told her I would wait for her. Azi INSISTED she helped me and I was not going to stand there with someone who was completely rude!!! Will never go there again.

Travis Davis

2019-05

The staff was knowledgeable, friendly and, helpful. Prices are typical for a sporting goods store but, they seem to always have all of the newest products from the top makers.

amy Lelcesona

2021-05

the lady that worked their just stared at me with arms crossed with dirty look the whole time just watching me.... not friendly at all, she actually made me feel uncomfortable.. wont be shopping at this location

Kellie Sabourin

2023-05

The staff was warm welcoming and very helpful.

Tracy Montgomery

2015-05

The experience at this store was amazing I go there all of the time to get me nephew hsi shoos and football equipment.They are so nice and always offer to help you.

Tammy Robinson

2023-05

Need to up date new balance shoes for menFriendly willing to help

Kevin Johnson

2023-05

Good service and excellent product options!!

Vanessa Lohman

2019-05

Great service, selection and prices. Definitely my go to place for sports gear!

Robert

2023-10

I did not shop at Hibbett Sports

Mindy Stinson

2022-05

Had some good deals and friendly staff

Regina

2021-05

Kids love it here. I love it here!! Great selection good pricing.

Frank Sanford

2019-05

Above average not great but could be worse workers sometimes ignore and the customer

Lara Pippin

2022-05

Staff was very nice and helpful.

Jeri Teixeira

2020-05

What's not to love? Staff was VERY ATTENTIVE AND HELPFUL.

Brian Sauer

2023-05

Large selection of sporting goods.

Todd Rosene

2019-05

where people with small feet buy shoesno sasquatches shod here

Victoria Biehler

2019-05

Small but store has everything sports.

kathy pingleton

2023-05

Always happy.

Opening Hours

Monday 10 AM-9 PM
Tuesday 10 AM-9 PM
Wednesday 10 AM-9 PM
Thursday 10 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 11 AM-6 PM

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