Pilot Travel Center

Michael McDonald

2024-04

This is a great little Pilot TS! The store is a good size for such a small TS that is clean and well maintained.🛎️ The store staff was very professional and friendly. They always have a smile and are quick to assist you with getting food and checking out.🍔 They have pizza, sandwiches, salads and a roller grill for choices. There is also a Subway inside for alternative food selections.🚻 The restroom was clean and well maintained.🚿 They only have three showers but they are clean with lots of hot water and decent water pressure.🅿️ There is a good size parking lot for trucks with lots of room to maneuver. The paid parking is in front of the diesel pumps but on a gravel lot.Over all it's a great place and a hidden gem!

Lori Kilburn

2024-01

This place had a little bit of everything. We were there Christmas night traveling back home. The two lovely ladies were so happy & friendly. I bought a glass collectible, & the sweetheart of a lady working got it out of the locked case right away, & offered me a box for it & she wrapped it up in tissue & carefully packaged it up & had it waiting for me when I got to the register. I've bought these same glass collectibles for years at other big truck stop type stores & have never even been offered to wrap my things, let alone a box. I loved this lady who was so quick & kind to me on Christmas night. I will buy many more collectibles from this store in the future. Also great CLEAN BATHROOMS ladies didn't smell, nice & clean loved it!!!! Awesome stop!!! So glad we stopped here for gas so cool dude 😎👍💓

Danny Joiner

2023-07

Clean store inside and out. Shelves are clean and well stocked. Very courteous employees that open up a new register when people are waiting or a line starts. ⭐️⭐️⭐️⭐️⭐️

Raychel R

2023-09

This place has it all! Wether it be gas, food, drinks, truck Assessories or clothing they have you covered. Friendly service, clean store with a Subway located within.

Sean Higgins

2023-12

It is almost always busy whenever we stop in. The ladies that work there are always very nice and do the best they can to get you checked out as fast as they can. I am sure that staffing is a problem like most places these days.The bathrooms are NOT big enough, and that causes a long wait for both the men's and the women's! The building needs some serious help. It is a truck stop/ travel center. The subway is ok.

Bob Fasolkin

2024-02

I have a car hauler for three cars, I stopped at this gas station, wanted to take a nap for a while, refuel and take a shower, but an employee drove up to me and said that his boss asked me to go because only the semi truck can stand here. I fill up with more fuel than a $1000 in week. Now I will try to avoid all the track stops of this company's foot. There has never been such a thing on love's track stop.

Tracy

2023-12

Nice staff. Small store. Nice lot. Dog grassy walking areas all around. Stopped for team showers, don't recommend for women - safety issues with keyless entry.

Charlotte Mcmannama

2024-01

What a fabulous place to stop! This place is fantastic. All the employees are really nice and helpful. Really great shower facility and all the food to fill your tank! Thanks!

ronald bucey

2024-05

This is a nice truck stop, my brother stops here often with his truck and, never has a bad thing to say about it.

Jacob Longwell

2023-05

Great stop on the long drive from Springfield to KC. Subway, clean bathrooms, deli, what more do you need from a gas stop?

Tyler Miller

2024-02

We bought Hostess Donettes yesterday at around Midnight, and found a moldy doughnut in the bottom of our bag. The expiration date was for 2/17/24

Phantom Trucker

2020-05

I have to share this review.. I ran out of hours had to stop it was around 6 or 7 pm Oct 4th. Found this Pilot truck stop9890 Se, MO-13, Collins, MO 64738 store # 385 ..Let me first say the staff in the day time was very nice even the fact there were still new and in training, they tried to be helpful much as possible But the night manager I think her name start with a ( R ). Wow she was so helpful and great customer service it felt like I was in a fancy Hotel but real sitting in the truck lounge. She alway making sure I was well taken care of , couldn't believe how nice she was.. thank youkeep up the great work....Pros > plenty of parking ,clean bathrooms ... subways, and small laundry facilities with small truck lounge ...Cons > little small store wish they made this a larger store with more room and a restaurant......

Vindictive W

2023-12

Love this travel center. Clean and friendly staff and fresh pizza and Icee's.

nite pipes

2024-04

Clean and friendly. 5 stalls in restroom and several urinals(men's room)

Dan-O The Mad Scientist

2023-10

It was decent, looked like an older station, and the bathroom looked like someone had turettes while they were peeing....I don't think a drop made it in the toilet...good stop for gas though, just suit up before you tinkle

Richard M

2023-08

Clean store. Staff was friendly. Not much on truck parking but overall decent.

Charles Bradham

2020-05

Nice people but watch out for the three yellow concrete post in middle of parking lot early morning they are invisible and will destroy your truck

Jessica Sturdevant

2023-11

I had a rather unpleasant experience I saw Marlboro cigarettes for sale there on 2 different signs but when I went to buy them I was told I needed to come up with another 90 cents because the cashier was obviously just trying to pocket extra money or the store is guilty of false advertisement take your pick

Kristin Clyne

2023-05

Great place to stop for almost anything. Sore throat brought me in for cough drops and a slushee. Great selection for both.Fresh pizza looked delishes and bathrooms were exceptionally clean. Bonus * for everyone being friendly.

Jacob Sigman

2023-05

Nice place, great customer service the only and mainly reason I’m giving 1 star is due to the pumps constantly vapor locking. This has happened almost every time I fuel here. The workers are quick to help and try n fix the situation but that don’t help the hours I lose while waiting for the pumps to get fixed. If your looking for a quick in and out perfect place to go but do not and I repeat do not fuel here if you are in a hurry!

Donna Harrell

2020-05

This place is awsome. I broke down on a Sunday. Stayed till Monday. They even gave me ice. They were so polite and they hospitality was amazing.

Letitia McCloud

2023-05

So every time I go into this truck stop the staff is completely unprofessional like they have no customer service mannerisms the store is overly crowded. I absolutely despise going to this gas station and had I not have had to use the restroom I would not have stopped.

Dakota Rizza

2024-02

Leave it to Pilot to turn muddy dirt parking spaces into paid parking. Wow.

Pewy McPewerson

2022-05

Stopped in here to get a shower. Employees were very nice and the pizza was as good if not better than a few big name places. They even sold my Everyman Jack line of soap. This is now my go to stop. 6 stars. 👍👍

Kathleen Selig

2023-10

Great staff, get the rewards they are worth it. Always clean

Dudderz

2018-05

Great people working here... small laundry room, showers, CAT Scale, Subway... One of the friendliest Pilots around!!

Brittany Hendley

2021-05

Amazing staff! Stays Keeping it clean, and all employees are very customer friendly, kind and helpful! Clean showers, clean store, and clean bathrooms! Always such delicious pizza!! We see you too kitchen staff! Buffalo chicken pizza is the beez kneez baby while keeping busy working!! All around wonderful!

J. Sharp

2019-05

It's a holiday week, so they were slammed. The parking lot was just steady enough that you didn't have to wait for a parking place. The bathrooms were busy.Overall, the cashiers were very good at their role, so there wasn't a long line.We appreciate their hard work. I know it's not always fun to be that busy for that long.

Christian Neal

2019-05

A great stopping point if traveling between KC and Springfield. Great food selection. The parking lot is incredibly easy to get in and out of. I feel like the downside to this location is the sheer amount of concrete. I feel like it would be nice to have a few landscaped areas added to make it seem a little more welcoming.

A C

2023-05

1 working washer with the other 1 displaying an error code. The manager on duty basically said its not her job to figure out the washer.. Don't stop here if you plan on doing laundry. Looks like I'll be wearing dirty clothes tomorrow. Highly disappointed since we drivers don't have a choice but to stop at these places to do laundry.