Family Dollar

3.7 (119)

736 William St, Cape Girardeau, MO 63703
(573) 708-6400
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Christina Flannigan

2024-03

This is the worst family dollar I have ever been in!!!! Unfortunately in my experiences it's the employee(usually only 1)that are usually the problem.I only stop there to buy detergent when Im going to do laundry, last Saturday I stopped for my detergent as usual when I got to the register to pay I had a $100 bill and $6 in my wallet I spent $8 so I give the cashier Linda who is also the manager my $100 bill she huffs real loud and ask if I have anything else, I do not Karen I mean Linda! She then tells me well your gonna get quarters dimes and nickels back I said I don't care that's all I've got. Let me tell you!!! this grown woman huffed and slammed rolls of coins and the cash drawer after she lifted it to check for any bills underneath the entire time it took her to count out my $92 which consisted of 1-$20 2-$10 2-$5 27-$1 a roll of quarters and a roll of dimes. You would have thought she was 5 instead of 50 the fit she threw!!That's ok, I got her good as I stuffed all my change in the bag I looked at her and told her I'm going to do laundry anyway hence the detergent and dryer sheets I needed the quarters!!! 😁 I understand not every place can break a $100 especially right after opening but I've also worked my whole life in sales and I do know there's a safe usually with a change fund or if your smart enough you can even make your own change before you deposit all those small bills that you obviously need and this was at 1:50 pm not at 9 am.That's not even the only issue, Linda will stand there and conversate with people and delivery drivers or even scan in a whole delivery while the customer stands there waiting at the register I've almost walked out a couple times! Anybody should know your customers come first( no customers no business) before personal conversations and even before delivery drivers ESPECIALLY if you only have 1 employee in the entire store and somehow they always have the worst attitude toward checking out the customers.It doesn't help that the store shelves are half empty and boxes and carts of stuff sitting everywhere.If you doubt what I've said I'd advise you to check your cameras on Saturday 2-24-24 about 1:50 pmAnd you will see Linda have her tantrum and slam rolls of coins in the counter at me hopefully you have audio so you can hear what she says to your customers. It's not shocking that the store rarely has any customers after a couple stops there.I UNDERSTAND!!!**I only gave 1 star because I had to ***

Belfast Legendary

2023-08

Was in there last couple days doing my shopping and there was people everywhere stocking and cleaning WOW they are making positive change in that storeNew store manager and all new crew I got high hopes

John Kennedy

2022-05

Horrible place to shop. The staff is rude and the store is a mess. Also how do you expect people to carry everything out of the building. I bought over 100 dollars worth of stuff. The cashier misty told me rudely I couldn't use the cart past the doors. That was after she was walking around on her phone talking to i guess her boss and lying. Misty told her boss that she hadn't left the register while slowly walking to the register.I will never come back. I will drive across town and shop from now on. 0 out of 5 stars

L.D. Crawford

2023-06

It was a decent store now it's a mess! Change of managers? Not worth the time or trouble.

The Black Sheep

2023-05

Great prices if you can find what you need. Store is a mess. Some employees nice while others have attitudes.

LeVa Clement

2022-05

Not like it used to be. Kind of shabby looking and not a lot of choices. Store needs work. The one employee that was there was great. Very friendly. Asked if she was there by herself. She said yes.

Gregory Winchester

2018-05

It was cheap except for a few key items like milk. It's a good place to have in the hood on the account of not many folks on here got cars that will make it much farther than that.They all be saving up the food stamps and burnin' down the trailer park.Little guy at the store here you know that his life in a store and him act likehe don't wanna be there ..remind me of Joe Dirt but not cool. Just dirt.. haha I'm kidding.. no I'm not😒They got the funkiest ass cash registers where you put what you want to purchase in the same place that they put the stuff you already purchased it's really confusing for both you and the dirt man cuz he don't know what to expect I'm sure. I'm glad it was open cuz it's icy and I'm hungry my cat is too.

Cathy Collins

2022-05

Manager hostel from the moment I walked in the door.I was charged more than once for single purchases. .she was hostle about returning my money they overcharged me filled me out of the store demanding my cart as I tried to upload it Me thank the person has life issues

Vejnethia “Niqua” Barnett

2022-05

It's close and convenient. No sometimes they don't have what you want sometimes I understand because of the pandemic. But it's a clean and friendly place

Rick Rodgers

2023-05

The store needs to keep their shelves stocked as I'm sure other people would agree.

Wanda Johnson

2022-05

Alot of stuff out of stock. Couldn't take the cart out of the store. Staff very friendly and helpful!

Matthew Oliver

2018-05

Robert, STORE MANAGER, Is in charge of a GREAT TEAM, He is looking to HIRE an ENTRY LEVEL POSITION, for ALL POSITIONS. See Him for an EXCELLENT START. The SKY is just a STOP along THE WAY.GOD BLESS YOU IN ALL YOU LEGAL ENDEAVOURS.MLO<><

S Windisch (CrazyChic)

2018-05

They have just about everything you need. And with low prices. Their sales on things like home decor and clothing are next to nothing, Very little cost. Give them a try!

koko Lampkin

2021-05

There is this guy by the name of Jeremy who works in the Cape Girardeau Mo location that was very unprofessional last night, i went inside the store around 8:56pm last and he told me I couldn’t get anything because they were closed the store doesn’t close till 9pm and all I needed was a bottle of Tylenol!his customer service is awful.

Justin Graham

2017-05

They had Purina Cat Food for $1.60 a bag. That's all I've ever bought there, but it was a pleasant experience.

Judi Bohn

2018-05

Never been to this location before but was very disappointed in my visit bought a gallon of tea and half of it at least that before I made to the counter and the associate just stuck in a bag whenever I mentioned it without offering to get a different joke of tea or said sorry then my twelve-year-old stepped on a nail and it went through his church shoes into his foot because of floor was so dirty and disgusting very upset with

Daddy Harrison

2022-05

Very good place to shop..workers are friendly and helpful..I shop there often

Bev Ford

2023-05

The employees are usually friendly, store is a little disorganized.

Kay Smith

2021-05

Cashier was nice . store just a little unorganized...but the truck had just run.

George Mainord

2019-05

Kenny is a very nice man very friendly and always helpful. U got a good employee in him

Carole Kenny

2018-05

Love the prices, customer service is always great, and wide variety of products

Lorraine Herring

2019-05

They only had one cashier long line of fustomers store was a mess maybe Sunday they are short handed

DeAnna Garvin

2021-05

Always great products here and nice employees

Dustin Brinkman

2020-05

Very very nice friendly ppl. Very good prices

m Jones

2020-05

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Connie Friedrich

2019-05

People not very helpful & several isles full of carts so couldn't walk through.

Carson Scrv

2017-05

Did not have what I needed. Hade to get something else. Had to ring a bell and wait for someone to come.

Jason Voorhees

2022-05

Great like the first day of school

Ed Handler

2023-11

Decent store

James Betts

2019-05

It's ok store prices are high

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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