Arby's

4 (811)

2134 Independence St, Cape Girardeau, MO 63703
(573) 335-8601
locations.arbys.com

Claimed
Fast food restaurant
American restaurant
Deli
Takeout Restaurant
Sandwich shop
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Ange Petry

2024-03

We ordered 4 buffalo chicken sliders and a regular roast beef. The chicken sliders had nothing on them. There was barely any ranch and there was no buffalo sauce. It was not the first time we have received sliders made incorrectly. We asked about a senior discount as well as we were under the understanding it is supposed to be 10%. We were told only with an AARP card. Per the website with the AARP card it is a 15% and we should have gotten the10%. Very disappointed as we eat here several times per week

Che Fisher

2023-05

Overall just terrible and it’s not the first, fries taste and look like they just dipped them back in grease for a few seconds to make them hot, I order a 3 piece tender and I guess they were too lazy to make some fresh so I got 2 tenders and 2 chicken nuggets smh that’s not what I ordered and it’s not the first they’re fries always taste old. Honestly this store gets one more try and I’m done not going to keep wasting money

Frank Cummins

2024-02

Check your bags before pulling off! Went through drive thru a little after 11pm, ordered a few sandwiches, sides. Paid and drove home to realize that I didn't get half of what I ordered. Almost ten dollars worth of food they shorted me. Guy working the window was not friendly at all

Saroj Tripathi

2023-12

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Case White

2019-05

2.5 stars/5 If you want 5 star's you will have to do better but my guess is you don't care the cashier sure didn't. She was acting like everyone who walked through the door was just another problem that she had to deal with. It was apparent that she was thinking about being anywhere but at work. Her overall attitude demeanor disposition and vocal responses were the exact opposite of someone who should be working in a restaurant or anywhere for that matter. Now who ever is actually in charge should consider seeing about table numbers for orders so you don't give my food to the wrong person who came in much after I did this shouldn't happen but it did once it was corrected and I sat down to eat my luke warm heat lamp food. I somehow gained an extra item in the fries. Which did'nt bother me to much but it may someone who is allergic.

Susan Anderson

2023-12

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Jenna Fleming

2024-01

The person who takes the orders is usually disgruntled. They're never happy or cheerful.The three pepper sauce is the absolute best!

Sarah Madlock

2023-10

I know that I'll always have good food when I go here. They are definitely pricier than most other fast food places, but they also have options that no other place offers.The workers there have always been friendly whenever I go as well, so it makes me more inclined to stop by when I have some money to spare and want to treat myself.Parking: The parking is directionally positioned, so you need to driver clockwise around the building.

Debbie Wicks

2024-04

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Kevin D Reed

2024-05

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Mike Siliven

2024-03

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Michelle Lumpkins

2024-05

Service was awesome staff was really nice.Parking: N/AWheelchair accessibility: N/A

Lisa Craft

2024-05

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Brent Flowers

2024-04

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Gnome

2024-03

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Jeffrey Pratis

2023-11

Had to wait 20 min for my food when I asked about it the guy said it's been done the whole time gave me my food and it was cold then Arby's responded with a link sayingbshare more info and they would make it right clicked on link and it says this page is not active go figure. I wouldn't recommend eating at this store to anyone ever9

K W

2023-08

I’ll keep this one short n sweet. On 8-5-23 around mid to early evening I go to pick up a door dash order. Usually it’s nice n peaceful. Today was another story. The girl Manager out of nowhere starts screaming TWICE. WHO IS ASSIGNED TO THE DRIVE-THROUGH. When I say screamed, everyone in the entire restaurant looked and we all started looking at each other like are u serious right now. It was so unprofessional PERIOD. If she was my employee, she wouldn’t be anymore.

Aleksander Rhys Wood

2023-07

Missed an entire sandwich from our order and another was missing a third of its contents. Meanwhile the only other sandwich we actually received was slapped together and dumped into the bottom of the bag. The old fries and cold sandwiches could have been overlooked and this review wouldn’t have been written if they were the only problem. I don’t normally care about disinterested minimum wage staff, but I’m angry about not getting all the food I paid for. Couldn’t fully finish the qr survey due to their contact me section being broken.

William Gibbs

2023-05

My wife and I ate there yesterday. She had a BLT wrap and I had a Reuben sandwich. I expected the bread to be toasted crisp, but the whole sandwich was just soggy, like it had been prepared and then microwaved. My wife had to pick all the lettuce off her wrap because the edges were black and it was mushy (possibly freezer burnt).We both threw away about half our sandwiches. However, the curly fries were excellent! We should have taken the food back, but we were in a hurry.

Nicholas Presley

2023-07

recently visited Arby's with high hopes of enjoying a satisfying meal, but unfortunately, my experience fell short of expectations. The main issue that left me disappointed was the undercooked mozzarella sticks.Upon receiving my order of mozzarella sticks, I eagerly anticipated biting into warm, crispy sticks with gooey cheese centers. However, to my dismay, the mozzarella sticks were noticeably undercooked. The breading lacked the desired golden brown color and crispiness, while the cheese inside remained cold and unmelted. It was a letdown to say the least.Aside from the unappetizing mozzarella sticks, I found the overall experience at Arby's to be rather average. The service was adequate, but nothing particularly noteworthy. The staff seemed disengaged and lacked the enthusiasm that can make a dining experience more enjoyable.Furthermore, the atmosphere of the restaurant was unremarkable. The seating area was clean, but it lacked any distinctive or welcoming ambiance. It felt like a typical fast food establishment, which didn't add to the overall experience.While this particular visit to Arby's was disappointing, I understand that isolated incidents can occur in any restaurant. However, the undercooked mozzarella sticks were a significant oversight that affected my overall impression of the establishment.In conclusion, my experience at Arby's left much to be desired, primarily due to the undercooked mozzarella sticks. While the service and atmosphere were average, the quality of the food was lacking, leading to a subpar dining experience. I hope that Arby's takes steps to improve the consistency of their food preparation in order to avoid similar disappointments in the future.

Mrs Martyr

2023-07

I ordered a large fry and 2 sandwiches off of doordash and my order of fry were a small order inside the large box and some 9f them burnt and some undercooked. You can tell whoever was working had no care for what they were sending out. The sandwiches were very sloppy. Just overall very displeased hire people who care or I won't be returning

Erica Sharp

2023-05

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Kelly Bechtel

2023-05

They put a combo deal on their board. We ordered it, got to the window and only after asking why the bill was so high were we told the deal didn't start until the next day. It was 1pm. We were told by the manager he "couldnt" give us the sale price. We didn't get our food and left without lunch. Bad business. Not impressed. State a deal. Give a deal.

Ted Petry

2023-06

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Amie B

2022-05

Workers could be a little more friendly.... at least say something. Lately, every time I go, I am told the total, give them my money, I get change the my food is handed out the window. All of this is done without saying anything other than the total of my order. I used to say thank you, but stopped since I don't get a response back. Food is priced too high for the quality. Food is NEVER fresh

Amanda Carpenter

2023-05

Arby's is a very good place to eat at with nice people with smiles and nice attitudes. I always get the sandwiches and jalapeno peppers on my way to work, they are down home real good. Then when I'm off I get the fish sandwich MMmm good!, all there food is delicious and good. Go by there and see for yourself! nice people, good food and nice Managers! This Arby's is located in Jackson Missouri.

Michelle Wallace

2021-05

Super patient staff and very friendly. I hadn't cut out my coupons and didn't get a bit rushed or made to full anxious as the clerk patiently waited.The food was delicious, fresh and hot. Didn't taste frozen or processed at all. Even before the coupons the prices are very reasonable. I'll definitely be a return customer.

Candi Nelson

2023-05

The new steak house ribeye sandwich had soggy onions and was not at all like pictured . My husband’s French did had no aju sauce. Too expensive to be jipped!

gidget BECK

2023-05

Fries were cold and roast beef was luke warm. I haven't had a fountain drink in a while, but this one seemed flat. There also was a man ahead of me throwing a fit and made me very nervous 😓. Maybe they should have called the police- in these times you never know who will start shooting 🔫

Jim Bauer

2020-05

It's a fast food restaurant. Can you really give it much more than 3 stars? But, the restaurant was clean, and they were cleaning while we were there, so we know at least cleanliness is in the plan. Service was prompt and courteous, hot and fresh, and served in a timely manner. So, no real complaints. I would eat there again.

Opening Hours

Monday 10 AM-12 AM
Tuesday 10 AM-12 AM
Wednesday 10 AM-12 AM
Thursday 10 AM-12 AM
Friday 10 AM-1 AM
Saturday 10 AM-1 AM
Sunday 10 AM-12 AM

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