4.8 (865)
11403 St Charles Rock Rd, Bridgeton, MO 63044
(314) 739-0960
stores.truevalue.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason S
2024-02
Always a pleasure to shop here. Staff is knowledgeable, and I like that if they don't know something very specific, they are honest and say "I'm not sure". I visit here before hitting the big box stores. They usually don't have a big quantity of a single item, but they have LOTs of items! I love the fact that when I am building some silly project, I can go get a single screw, or a strip of brass, or a small aluminum tube. They always seem to have what I need. Thanks for being here for us!
DeAnne Brown
2024-01
Branneky Hardware is the BEST. I often make a special trip there if my neighborhood hardware store doesn’t have an item because Branneky will always have it. They also give solid advice on how to fix things. Their store is loaded with all kinds of items so I like going there, but I personally like going to hardware stores. Their customer service is tops. It’s easy to return a purchase. They are friendly and polite.
smcsmc
2024-02
I shop here regularly. Each spring I get my vegetable plants here, and my 4 season lawn fertilizer. I went to Branneky last week for a bolt. I like shopping here because there's always a helpful employee to guide you to the part or product you need. It's small compared to the "Big Box" stores, but they seem to have everything, nonetheless.
Christian Prosser
2024-02
The way customer service should be. I went in just prior to Christmas to pick up a couple things for my folks. I unknowingly asked the owner if he had a new kind of ratchet strap that self-retracts the slack. He answered no, and asked if he could help with anything else. I told him I'd just keep looking for a gift. I grabbed a couple things and headed to checkout. Before I could finish checking out, Mr. Branneky caught up to me with the ratchet straps I'd asked about. "My son orders things without telling me sometimes," he explained with a laugh. I gave him a high-five because he had just made my day. I think that resonated with him and he came back and gave me an Orca coffee mug on the house. Call it customer service, the Christmas spirit, etc. But I've worked in customer service and that kind of interaction was my best case scenario. 10/10 would recommend.
Norma Staszkiewicz
2024-03
I "Love" Branneky Hardware..each time I need anything for my house they had it. Recently I needed my sliding glass door screen replaced and paint mixed. It was done quickly and without hassles. I've lived in Bridgeton for 26 years and I'll go to Branneky Hardware first before any of those big box hardware stores.
Eric Stombaugh
2023-12
Staff is knowledgeable, Cashiers are always fun-loving. This hardware store has availble or can get about anything atypical. I try to stop when passing by even if I don't really have 'need'. Simply just for browsing their unique greeting card collection.
Trail Fan
2023-09
Great classic hardware store that is rare to find anymore. Started shopping here 30 years ago. Happy to see the same knowledgeable store when stopping by recently. Love that they even have a basement which has useful additional selections. One doesn't see many stores with basements anymore.
Mike Wood II
2024-01
Unhappy experience here.... made phone call after years of prior good business experience. Was quoted price on phone, so I drive 45 minutes to make purchase and product was double the cost. Unfortunately a time sensitive product and I need it today so gave company the value, but I will never again refer or step foot in this business.
Jeff Rickermann
2024-04
Great place and great service, like you expect from a hardware store . And you don’t have to walk 2 miles to get what you need . The people are actually helpful and nice .
Nichole
2024-05
Always friendly and helpful. Several people checked on me to make sure I was being helped. Prices are great.
Diego Fernandez
2024-01
Branneky crushes the big box hardware stores in several important ways: customer service is much more personal and attentive. The people who work there knows their business. Most importantly, they go above and beyond to help folks fix things not just buy a new item. I needed a transponder for my car's key fob. I expected to pay $200 , but Tanner was able to program and replace just the transponder. So, he saved me $120, and I didn't have to throw away all the other components of my FOB. Tanner thank you! Here is to fixing things, and not just throwing something away, and buying a new one.
Robert Langhorst
2024-03
Have shopped here for years and have never had any problems. The family has aways been very helpful with any questions or issues I have had with all home repairs and projects both indoor and outdoor.
Michaela McGinn
2024-02
This place is magic, I’m not even joking. Somehow there are more parts, more seed varieties, more services and more expertise in this hardware store than all the big box joints in town combined. Just make this your regular spot for everything.
Brad Marshall
2024-01
I was in about 11am on 12/13/23. I can't say enough about the gentleman at the service counter that helped me repair my outdoor spigot. He went above and beyond what I expected. Excellent service. Thank you!
Becki Rhodes
2023-12
The gentleman that helped me was so nice. I told him that my daughter couldn't make it for Christmas. I was looking for something unique for her and he showed me right to the product and even told me how it works.
Ryan
2024-02
The store has a massive selection across the board, competent staff, and I like it’s not as big as large box stores (saves time not walking around as much).
Elmer Morris
2024-02
Very friendly and nice hardware store. I like it when You ask a question and they tell You if they have it or not. They also point You in the right direction if they don't have it!
David Wilson
2024-01
They were great, awesome customer service, they found exactly what i needed to get my job done with the exact same parts that was needed, checkout were very friendly as well
Gideon Wilson
2024-01
This is the only place I go to duplicate keys. They're very skillful and friendly. I'm always glad to spend my money there for the last 15 years.
j brown
2024-03
Great old fashioned hardware store. If you need it, they have it. And employees are very helpful
Pierce Bank
2023-12
An American classic of a hardware store, friendly staff and an amazing atmosphere. Definitely worth going out of your way to shop at!
Stanford Storch
2024-04
They have what you are looking for. Very helpful staff. Always a good experience. Reasonable prices.
Roderick Nash
2023-10
Very nice and friendly, One of the few hardware stores that really take the time to assist their customers.We get so carried away with all the gadgets and bling at the bigger store that we sacrifice true customer service. Something that's lost in a lot of our industries today.Thanks, True Value. I We'll make sure any time I need something from the hardware store. I will go to you first even if you're out of the way. The customer service is worth it.
R F
2024-02
Have been a customer since 60'sExcellent Customer ServiceA block away from Home Depot and Menards and always busy.
Rick Weule
2023-11
Excellent hardware store, been around for ever. If you can't find what you need they probably have in their storage areas.I recommend them.
Ronald Prebianca
2023-12
Unlike the large "box store" hardware stores Beanneky True Value has always employeed individuals that are knowledgeable, friendly and helpful.
Wade Henderson
2020-05
If you need any kind of hardware or housework related item, chances are they will definitely have it. Looks can be deceiving as the place is rather large, with small aisles packed to the top. They also have enough employees to fill every aisle they have, and in the 10 minutes I spent here I was approached by no less than five employees. Nice if you have questions, but when I already had found what I needed it was a little annoying. They also give off a strong aura of not trusting anyone, as watermark checking and marking with sharpie the dollar bills I paid with. The constant presence of associates giving help and watching as I was sorting through the hardware bins was a little unsettling.
Mrs Brown
2023-11
I’d give 0 stars if I could. The past two times I visited this location I’ve encountered rude and possibly racist staff. Walked in today viewing the half dead herbs outside, made it to the key area and saw them slide a key on the table for another man of color possibly not to touch him. Spoke loudly to me unhelpful to a inexperienced young woman looking for a simple adapter
Sara Lorentz
2023-05
Hubby likes to run in here all the time for home and outdoor supplies. He has always raved about the excellent selection they have in such a small space.I've been a few times and also found what I needed. Their space is small so aisles are narrow and there is A LOT of stuff everywhere. That said I found it easy enough to find everything I needed. Prices are very reasonable.I liked that they have natural dog treats, they carry all of our favorite locally produced seasoning - Blues Hog, and the bbq/grilling section is diverse.The employees were friendly and helpful as well. They seemed to truly care that the customer found what they need and are taken care of.
Maryrose Meluso
2024-03
Employees are so helpful!!! no muss no fuss. I wish I had one in my neighborhood!!!
| Monday | 7 AM-7 PM |
|---|---|
| Tuesday | 7 AM-7 PM |
| Wednesday | 7 AM-7 PM |
| Thursday | 7 AM-7 PM |
| Friday | 7 AM-7 PM |
| Saturday | 7 AM-6 PM |
| Sunday | 10 AM-4 PM |
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