4.2 (278)
1057 Branson Hills Pkwy, Branson, MO 65616
(417) 336-0412
rossstores.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
trl1971
2023-05
This Ross was super clean and well organized. It’s a great place to find a bargain on clothes, shoes, home goods, accessories and luggage. We didn’t encounter any staff because we didn’t find anything we wanted on this occasion. But everyone has different styles and preferences. There was plenty of free parking and is situated in a plaza with lots other stores and food venues. It’s not quite on the main road, so I’d recommend using Google Maps.
Ana Castillo
2023-12
Usually we have a pretty good experience when we shop at this ross, but today was a little different. We understand how frustrating and overwhelming the holiday shopping can be for the employees, especially when they are short staffed. My mom had asked in a polite tone for assistance at the jewelry counter and one of the cashiers answered her in an unpleasant almost nasty tone saying she couldn’t recieve assistance unless she was buying an item for certain. My mom agreed and waited and waited and even had to go request assistance at the counter once again. My mom works in the service industry so she is understanding and always tries to be respectful and answer the employees in a friendly tone but I really did not appreciate how unprofessional the employee handled the situation. I especially did not appreciate the fact that the employees attitude seemed to be different when dealing with my Hispanic mother vs with the other customers in the store who were majority white American customers. It is not the customer’s fault for how understaffed the business is. It is also not the 1950s, treating someone lesser than because of skin tone is pathetic. Our money is just as green and is worth just as much as others. Please do better.
Suzanne Iehl
2024-01
On December 26, 2023. We were waiting outside in the cold for the store to open. The sign on the window stated opens up at 9 am. So there was 5 employees and 10 customers waiting. Finally at 9:03 am the doors open. We all walk in but 2 mins later management booted us out because the store didnt open until 10 am. There was NO signs stating that. We left letting them know we will NOT be back. They lost money !!!
Jimmy Stallard
2024-04
Good deals and can always find different candy than most other places
firstchoice14
2024-03
Nice, clean, well-lit store. Wide variety of items to look through. Clothing to kitchen items. Perfumes, colognes, to shoes and bath accessories.
david wilks
2024-04
I usually don't shop here my wife does and she loves it so I get clothes and she gets a lot of clothes here and she loves shopping here
Vicky Tuna
2024-02
The shoes shelves. ...emptyracks of clothing empty .why are this stores stay open if they don t have any merchandise to sell why m I waiting my time every week looking for something that s never there...
La'Toya D.R.
2023-06
It’s a classic Ross…nothing more nothing less. Not the best and nor the worst
Beverly Harden
2023-11
I love this store in any city! The prices are reasonable and affordable! You can get name brand items at a discounted price!
Nic M
2024-05
They helped me out with a difficult return situation. Thank you!!
melinda
2023-09
I always find good deals here on different items! The store was a little ran sacked but it was busy.
Big poyo
2024-02
Doesn't have many choices for bigger ppl no 3xxx or jeans and this all the time
Branson Resident
2023-08
Encountered two extremely rude employees in the hour I was there, then to top it off the charged my card twice for over $100 and said I have to let my bank sort it out! Manager unhelpful and not knowledgeable.
Faith Davis
2023-05
My first time thanks to my daughters guidance. And it was love at first sight spending well over $100 between clothes, home goods, dog sweaters and personal items I have plans to go back next week for more. I also met a new friend Crystal in wheelchair with no legs (hehe) and Nick yall rock and it was an absolute pleasure meeting you, hope those earphones worked for the ones your wheelchair ran over and broke. Much love. If you haven't gone to Ross, def give em a try, I came out with new outfit and a new best friend in my first visit, cannot wait for my next and what it holds.
Luanne Lozier
2022-05
Danielle Rhodes, this particular store’s manager is of impeccable integrity! She goes out of her way to make sure her customers are finding what they need and happy with their purchases. Her sincerity is heartfelt and that’s very unusual especially in the retail business. I will continue to shop wherever she is in charge in the future. The other store she worked at was very clean and easy to maneuver. Made for a very positive shopping experience.
Terry Wells
2024-04
My wife always finds some clothing for the grandkids
Tiffany
2023-05
Planned on shopping here at 6:45pm on Friday Dec. 23rd, but apparently the workers decided to close 5 hours earlier than the time advertised online & on the store’s door. There were workers inside, but doors locked when we arrived.
Mike M
2023-07
It was so clean and organized compared to wichitas locations… it was amazing to see 😭 but yeah good selection of items and very organized
Gina Dion
2023-07
My son loves this place. Lots of items for reasonable prices. Clean and friendly atmosphere.
T Harrison
2023-05
Absolutely HORRIBLE experience! My first time ever in a Ross was was blown away at the rudeness of staff! (Especially the lady on 8/6 at the changing area.) The checkout lines were ridiculously long, so I put my stuff back and left.. Will never return!
Ashley Moore
2022-05
Staff is super friendly and the manager was as well! The people there seemed to really care to make sure we had an enjoyable experience. I see some negative stuff here posted. I’m sorry if a theft happen- however that’s not the stores fault if someONE did something like that. It’s unfortunate but In my opinion doesn’t impact my view on my experience! Happy to have it in Branson finally!
Tamera Davis
2022-05
I love shopping at Ross. I have a teenage daughter that won't stop growing so being able to go in and find clothes that fit and that she actually likes at affordable prices is huge for me. The staff there is always super helpful, there is an older lady that is always working the dressing room when I am in there and she is amazing and kind.
Kirby Smith
2022-05
Staff isn’t friendly at all. Refuses to help us get the money that their assistant manager took. They are super rude in person and over the phone. I’ve put in two reviews to make it clear these people steal. They overcharge or outright steal it from your wallet like they did my fiancé. I will never spend a penny in Ross. If I could leave 0 stars I would.
Courtney Polston
2022-05
Wow! The new Ross in Branson, Missouri is a great add for shopping! The store is cleanly, organized, and all around, very well put together! The manager, Danielle, was a great help, kind, mannerly, nicely dressed and professional. The location is ideal, and they have everything imaginable with all different clothing styles and decorative needs. They’ll certainly have my business again. FIVE STARS!
Tina Barnes
2022-05
This store was ok. We went there today and really didn't find anything. I was looking for a pair of boots and a winter coat, and they really didn't have much of a selection.It seemed like everything was picked over in my size.I was looking for a size 8 boots and a size large coat...so that it would be big enough with big bulky sweaters under it, without being too big. They had alot of cute XL coats and larger sizes...but they were too big for me.
del nayr
2023-05
Nice store. My cashier, I think her name was Jayden, was the best! Friendly and jolly and made me want to go back.
Jennifer Rivers
2023-06
My daughters love Ross. I hate it. Too unorganized for my taste and prices are generally higher than I want to pay.
Cody Vander Laan
2022-05
Manager named Danielle handled the crowds like a pro! Got clothes for one person, helped us find the right size for shoes, then ran over to get people checked out. Truly impressed!! 10/10 customer service!!!
Heide Halstead
2022-05
I have visited this store several times since the soft opening. It has always been very clean, customer service has always been excellent, and the selection is always changing, and prices are reasonable. I will continue to shop there.
Brandon Teel
2023-05
I LOVE ROSS! I work as the manager of a Hotel, and buy all my clothes here. I will be going back soon to pickup a nice winter coat!
Monday | 10 AM-9 PM |
---|---|
Tuesday | 10 AM-9 PM |
Wednesday | 10 AM-9 PM |
Thursday | 10 AM-9 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 10 AM-9 PM |
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