3.3 (34)
903 Benham St, Bonne Terre, MO 63628
(573) 358-3311
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shannon
2024-01
The staff at this location are the most unprofessional people I have ever dealt with out of any of their locations! They make mistakes,then pawn it off on you to save their neck! I will never deal with Walgreens ever again, I hope they close down! P.S if I could rate 0 stars I would.
M “T2” R
2024-01
Seems like they need more pharmacist / assistance altogether. Meds are never synced as requested. Than they or a machine, idk, text or call every time rushing me to pick it up. While they took a week or more at times to fill it. I hope it improves.
Ruby Rocker
2023-10
Tomorrow will be the 3rd day in a row that I was told the rest of my partial prescription refill would be ready. They gave me 5 days worth, 4 days ago, on a 30 day script that I've been taking with zero issues for years. It seems they are waiting for me to "run out" before they give me the rest. If that's the case, could they just be honest and stop telling me they're ready over the phone or on the website? Never had any other pharmacy, or other Walgreens chains do this to me... looks like I'm gonna have to drive farther, to a different one from now on. Thank God I don't have a life or anything *sarcasm*, since I have to drive to walgreens every single day to see if the staff feels like giving me my script or not... this should be illegal.
Olivia Neibert
2023-05
Never again. I usually use festus. Never had an issue there except wait time. It was more convenient for me to use bonne terre this time, or so I thought. Received an email day before that script was ready. Arrived morning after and waited ten minutes in drive thru. Decided to go inside because I needed to get through faster. Woman at register couldn't find my name. Then she couldn't find my script. Then she found my script but said it hadn't been filled even though her system said it had been filled. Was coughing into her hands while trying to put pills into the bottle and asked the pharmacist to complete it and walked away. Then pharmacist walks away and asks a third person to give me my medication and check me out. She didn't ask me for my information like they normally do. I was already 30 minutes in so I grabbed it and left without looking like I normally do. Went to take my medication that evening and thankfully I double checked because it's someone else's prescription all together. They gave me the wrong medication. They are closed so now I will have to go to a 24 hour tomorrow and explain this entire situation and pray they fix it.* To add now a day later went to farmington to get my correct script. They could not "void" the transaction done by a different store so now I HAVE to go back to bonne terre to correct the issue. Three days inconvenience for one script
Rebecca Pope
2024-03
Staff is always super friendly
Kim Coplin
2022-05
Great store! I'm in here frequently and always have a pleasant experience. Even if they are busy it doesn't take long to get through line. Staff is friendly and helpful. Thank you all so much!
Pearl Girl
2023-05
Went in to pick up my medications which were put in a week ago and should've been ready. Sue was super rude to me and I had to name my meds infront of customers for her to be able to even find them. Awful experience.
Dawn P
2017-05
I will be moving my scripts from this store. I called in a refill, gave a time for pick-up, and when I arrived, it was closed. Turns out the pharmacist did not show up, so they were not open all day.Yet, we had the recording to order our refills, and give approximate time for pick-up. How hard would it have been for one employee to stay on premise, to at least answer the phones, letting us know they would not be filling any orders today? All we received when we did call for a staff member, is they were serving someone else. (The standard response, when they are open and busy.) Most of us would have been able to accept the situation. But, we were led to believe our refills would be ready, by the recording, and no employees available to answer our calls.Some of us have life-threatening medications, which have to be taken correctly. But, because this store was so incompetent in respecting the needs of their patrons, we are now in a position to have to find other ways to secure them. What is really bad is that this is Saturday, and they are also closed on Sunday.It is hard for me to fathom how this was allowed to happen. But, it will not happen to me, and many others I know whom will also move their scripts elsewhere. However, because of the corporate policies, which helped generate this chaos, it will not be within the Walgreen venue.
kaylariverm
2021-05
Everyone, EXCEPT Jason, was completely clueless and rude. It took me 3 days to get my prescriptions switched over and filled. They also did not call me back, even after waiting 3 hours. I will be getting the name of the women who assisted me so poorly and thought it was appropriate to talk about me like I couldn't hear them through the phone.
Regina Wilfong
2023-07
Bonne Terre Missouri staff go above and beyond. They know their customers and are super friendly.
OG-Purp Haze
2024-03
Very friendly and helpful staff
Tyler Friend
2023-05
Not very helpful when trying to sign up for a Covid test. Persons working register basically go to app and figure it out. After figuring it out and going back in to confirm a few things nothing but attitude. Just disappointed in the little to no effort put in here.
kim daniels
2022-05
Sorry to say that they don't always have my daughters medications ready and they sometimes don't give me all of her medication and I have to call the doctor and fight for it like today my daughter had to leave for school with no medication because it hadn't been filled but I know it had been called in truthfully the only reason I go there is because of one worker that I think is a treasure and a blessing and her name is Karen.
Vicki Stoltz
2021-05
been pretty active right is that used to deliver now they don't a lot of times we don't have a vehicle to be able to get our medicine so we just have to wait 2 weeks something comes along so that we can go get our medicine plenty of time we have to sit without because they don't live here anymore Farmington Walgreens on East not the 24-hour
Chris Krutsinger
2020-05
Lazy and unprofessional. Like to play games with people's lives and medication. Over priced, and profess to services they refuse to honor, making things harder for this FORMER customer. If it would let me, they would have received ZERO stars.
mizmyka rox
2023-05
Convenient and helpful. Expect about a 40 minute wait on most medications (which is relatively reasonable).
Matthew Fakes
2017-05
When exactly is this place ever open?? I've been by at what would be considered normal operating times for just about any normal drug store, or a business of any nature for that matter. And they're always closed.
Kc Cooks
2022-05
This is the only Walgreens I’ll ever go to again. Friendly staff and not a 3 hour wait in line place
Charla Wiskirchen
2023-07
Very nice people
Randy Correll
2018-05
Always great sevrice nice people
Xavier Hood
2017-05
The pharmacist looked like she was 16
Jenny
2023-08
Rude staff
Tracy J
2018-05
Great pharmacy with great people!
Matilda Henson
2018-05
Very helpful staff.
Hunter
2023-05
Closed too early
Kathy Rawson
2018-05
Everyone is so nice !!!!
| Monday | 9 AM-1:30 PM 2-6 PM |
|---|---|
| Tuesday | 9 AM-1:30 PM 2-6 PM |
| Wednesday | 9 AM-1:30 PM 2-6 PM |
| Thursday | 9 AM-1:30 PM 2-6 PM |
| Friday | 9 AM-1:30 PM 2-6 PM |
| Saturday | 9 AM-2 PM |
| Sunday | Closed |
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