CVS

Jeffrey Taylor

2023-12

This store is worthless. No one works here. When you do find an employee they can't help with anything. I tried to print photos and the machine wouldn't connect to my phone. The employee just says "I don't know what to do about that. "

AMS (AMS)

2023-06

CVS is the comeback kid!! I could buy everything in CVS that I could buy in Dollar General: makeup, socks, shampoo, candy, and ice cream. It was actually comparable in price. Zero aisles were blocked, and they were all stocked.Also, a new self-pay system has been installed. It's great. You can scan your CVS card or enter a telephone number on the touch pad with your fingertips. It scans wells. You can pay with multiple ways with a card, cash, Zelle, (I forget)... I paid with cash, and the machine accepted the cash easily. The machine can email the receipt or print it (That's a nice change from the past).Another new change was being greeted by a very kind front manager.CVS has now become my neighborhood store!

Rachel Kisner

2024-03

I gave this place 1 star because the hours say til 8pm on a Monday so why were the doors locked at 7:54pm? Disappointing.

John Whitehead

2023-10

This store has NO employees working! Stood at counter 30 minutes and one guy came out the back and ask if he could help and I told him what I needed and he went back in the employee and never return! The sad thing is the store had customers roaming around and I can surely see why they have financial issues!!!

HammerHead72

2023-05

This used to be a great Pharmacy. I don't know what happened, but now it's awful. They hardly answer the phone their automated system stinks, and now my doctor called in a prescription, and this CVS said they're out of stock , 2 days after it was called in. Didn't let me know,when it eas called in. Go somewhere else

Robert Martin

2023-08

The pharmacy is horrible. Anyone who has more than 2 prescriptions will likely have to make two trips to the store to get the meds. They will not fill two or more prescriptions for a person at the same time.

Spangie Watkins

2023-05

I went and had a covid test done Monday. It is Thursday and I still have not receive any results. When I try to call it is an automatic service where there is no way to talk to a person. This is a terrible service that they provide for a very serious matter.. I went to Walgreens before and I received my results the next day. Always follow your first mind.

Ashley Brackens

2017-05

There have been two different instances involving multiple pharmacists and pharmacy techs where I've been very disappointed by their customer service. Their staff is uninformed on procedures, and there is a lot of disconnect. They don't communicate effectively or efficiently. If you cannot get your prescription filled, they won't contact you about it. They'll wait on you to call them and ask why it hasn't been filled. Both times, I was given answers that should have been addressed immediately upon dropping off my prescription. Instead, I've had to wait up to an entire 48 hours to hear from them. I'll be transparent with you - I did speak to the manager rather rudely. I was fed up with how my prescriptions have been handled, and I let him know about it. He did not apologize for himself or his staff. There was zero sympathy for my situation. It was pathetic.

Jak McMillan

2023-05

Have you ever tried to call and get pharmacy on phone ?? Not going to happen… not to mention when they tell you it will be ready at noon and you have to make 2 more trips and it’s not ready til almost 7pm. Wish we could give them zero!

Rick Yeager

2023-05

I had a 11:00 an appointment for covid testing. I arrived at the drive thru at 10:50. No one acknowledges me until 11:05. She asked for my drivers license and confirmation number. I gave both of them to the woman and she said it will take five or so minutes for me to get it ready. After five minutes she came back and said you gave me an invalid confirmation number. I said no this is it and showed it to her her on the phone She said there is nothing I can do. I know now why o don’t use cvs as my pharmacy. Slow and don’t know what they doing. I called to make a complaint and they won’t answer the phones. Your company and location is a joke. Get some qualified people working who know what to do to get the job done.

Abbi Rychlock

2017-05

The pharmacy must be ran poorly at this CVS. I dropped a prescription off at 8pm on a Monday and explained that I will need to pick up the prescription by 9am on Tuesday because I am flying out of town the pharmacist told me that it wouldn't be a problem. I showed up at 9:30 am and it wasn't ready. This is very disappointing and a great way to loose a customer. I know where I will not be filling my scripts anymore. There are ALOT of other pharmacies in the area. I gave them a two because the pharmacy tech that had to tell me she couldn't get it ready after she asked the pharmassist if he could make it real quick. Well she seemed very nice and willing to help.

Patrick D.

2023-05

We drove here 40 minutes each way as they were the only CVS showing vaccine availabilty for what we needed. When we came here we learned they were out of stock. Thanks for nothing

Walter Scott Jr.

2021-05

I stopped using their pharmacy a long time ago. The staff in the rest of the store is amazing. The manager is very helpful. I enjoy the experience every time I go to this CVS.

Tish Posh

2017-05

The Pharmacist went above and beyond. He found my son's insurance information although I didn't have his insurance card or ssi number handy. They all were extremely professional and kind. The best pharmacy in Desoto Co. no doubt.

Randall Williamson

2015-05

I was relaying my bad experience with a relative.When I got to the part of "walked back to the pharmacy", she interrupted me saying she doesnt go to that pharmacy because the employees in the pharmacy are a..holes.Later I was talking to a friend and began to tell my bad experience with this pharmacy and she also interrupted me and said she never goes there anymore and she drives to a CVS further away because the pharmacy employees are so discourteous.Just terrible attitudes and I will never, ever, enter that store location again for any purchase.

Jason Cook

2023-05

Friendly staff and convenient location. I have spoken to the Pharmacist on several occasions and he is always helpful.

alyssa

2023-06

the pharmacist need to find a new job cause clearly she hate it, to have a attitude every time someone comes through is ridiculous.

Taylor & Sons Trucking

2022-05

They had my wife prescription ready in 15 minutes 👍🏿

Isbare de jesus

2023-05

Very bad service they put too many excused and gave attitudes and did not accept boxes sent by ups and told me to leave starting with Hannah guy who has tattoos on her arms and a bald guy with glasses has told me they won't accepted due to them being overweight when they only weigh 30lbs.

blessediam too

2023-08

They have great coupons if you keep doing business with them.

N J

2022-05

Get my prescription from here every month. They’re never busy. The staff has been kind. Wish they carried my other RXs in my preferred manufacturer.

Rubie Thornton

2023-05

Nice and friendly employees. Prices are a bit extreme but overall great service.

Danielle Albright

2022-05

If you are a patient due to headaches, don't bother. This place thinks they should tell you what's wrong with you, instead of actually listen.

Mrs. B

2023-07

I will not go back to this location customer service skills are not pleasing to sarcastic for me…

Sherry Mullins

2018-05

Pharmacy staff is extremely helpful and nice. Brittany is awesome

Lesia Lamar

2020-05

Very very very slow at the pharmacy!!! Not customer friendly at all at the pharmacy in Walls, MS!!!

Dejavu Smoot

2023-05

I like the staff best one to go to for me

Ralph DiBiasi

2021-05

OK place has all your drug needs with friendly staff

Wilene Sanders

2023-05

Always a pleasant experience.

Randy Chenault

2017-05

ABSOLUTE WORST PHARMACY I HAVE EVER USED.