Walgreens

Cee Vee

2024-03

Do not use this pharmacy for in-store COVID/Flu test. They are not trained on and/or do not implement the actual protocol to properly perform the test. Also, scheduling is available online even when they don't have tests available in-store. You will not get a notification that they are out of tests -- you'll only find out after you show up.

Nail Headed

2023-05

The pharmacy at this particular Walgreens has absolutely no sense of urgency. I went through the drive-through, and the young lady had my medicine in her hand. All she had to do was put it in a bag and I counted the minutes. It took her five minutes to put the medicine in the bag and ring up my medicine. She was in no rush at all and we had a line out to the Highway. If you want get your medicine try to go and be the first person in line because you will spend the rest of your evening waiting on your medicine, and I only had one bottle. She moved as slow as she possibly could to bag my medicine. I was the 3rd car in line and I was there for 30 minutes.

Amber Henry

2023-09

they took my review down.they sold me expired insulin!they flat admitted to doing my medicine based off an old prescription, and not the new ones sent in.they are so rude and don't want my story put on here. they know they messed up, and they know there is a lawsuit on their hands!

Wayne Barrett (dwbarrett50cal)

2023-05

The retail side of the store is fine but the pharmacy team is a joke. They fail to let you know when they don't have your meds. The girls in pharmacy think it's funny when you get upset because they don't have your meds and you're there to pick them up because the app said it's ready.

Ashley Nicole

2023-05

The pharmacy is absolutely terrible. They’re rude, & lazy, & very unprofessional. I was on hold for an hour trying to get my prescriptions moved to a different pharmacy, it was a 3 day process of going back and forth with them. & they NEVER sent my medications over even after days of asking them to do so & even getting the other pharmacy to call them. Would not recommend them.

Brittany Foret

2022-05

Wow! I never had bad customer experience here. But Ashely Winters, just made up for it. Not only has it been 5 days, an ive gotten all kinds of lies and pathetic exuses. To name a few. She said that the prescription had been put back because i said not to fill it now i been trien for 5days then it’s insurance but yet she cant give me a legit issue so i can call myself an see whats going on. She sits on the phone if i ask a question about price she doesn’t know until she puts in to fill it well thats why i called also doesn’t know her job because shes reading cash price not my insurance price. So finally i have enough an ask to speak with someone else she literally lies an says noone else is there, when i just heard the woman telling her about no the price amount she gave me is wrong its the one that is insurance price. Then she says it wont be ready till tomorrow. They are open for 4 more hours it normally takes 30 min to 1hr to fill a prescription any other time. So im lik well wat time she says she dsnt know that ill jus have to call tomorrow until they tell me its ready. Idk but walgreens usually reminds me of refills sends me updated status an calls me wen ready. So Walgreens please dont let ashely winters mess up yall great customer services an experience. Im honestly beyond upset and stressed. She definitely needs some training an attitude adjustment an not be a liar an rude. Hopefully yall will act an get her out of Walgreens asap

John Huffman

2023-10

Worst pharmacy ever. I'm 100% sure she just told me she doesn't have my sons prescription just to make me leave. When I asked when they would get some she said maybe next week.

Frances Lee

2021-05

The store is always clean and well stocked. They should do a better job of training their cashiers. I returned items and tried to use the digital receipt. The cashier told me that I had to have a paper receipt and gave me a store credit for the items. The technology only works if cashiers are trained on how to use it.

Ashley Hester

2022-05

The attitude you get from some of the people that work there. I was on hold for 10 min got hung up on before I could even say hello then called back and was on hold for an additional 20 min. Just waiting to speak to a pharmacy personnel just to be given attitude. Not my first bad experience this walgreens needs better employees.

Katherine Thomas

2023-05

This Walgreens Pharmacy is awful. Three out four time if Med's are called in by customer or physician they are not ready even after you call and they say they'll be ready at a certain time. When you arrived they are not ready. As if you time or condition does not matter!!!!!

Michael McIntosh

2017-05

Horrible service. I went to pick up a prescription and was told the insurance was denied, it was too soon. I get home and check the bottle, it was last filled 9/6/2016 - 6 days past the no-refill deadline. We tried to call the pharmacy but sat on hold 20 to 30 minutes multiple time for over 2.5 hours. While on many of the holds the phone just disconnected (I presume someone pressed the disconnect button). So I finally called the insurance company and they told me that Walgreens had not filed a claim to fill that prescription, there had been NO activity from Walgreens that day. So Walgreens never even tried to fill it - the pharmacist just lied to my face.

Tanya Roney

2021-05

I love going into the Richland store. The place is so clean everytime I go in there not to mention everything is in its place.. The workers are so amazing, they are always eager to help to help. I love the fact that when your song comes on and you are in line to check out that the cashier starts singing with you. And the Assistant Manager Christy is so good at her job. When you call to see if they have something the goes out of her way to help and she is so friendly on the phone.. Thanks Richland store keep up the great job...

Tina Holiday (Nana)

2022-05

I called this morning and asked the pharmacy if they had a thumb brace and she said she didn't think so ! So I asked her if she could look and she said hold on ! I heard her ask another woman and she said if they did it would be on the back wall so I asked her if she could look and she said NO ! They care nothing about there customers and I will never call or shop this store again and will advise my family and friends to not shop also ! Very poor customer service !!!!!!!!

Lindsey Wallace

2020-05

This is the worst Walgreens!! I just called to see if my medicine was ready and they said there was nothing at ANY Walgreens for me..well I called the Walgreens in Brandon ,ms and they tell me they have it in the system and it’s ready.. my doctor sent it to the wrong pharmacy.. the STILL say that they have nothing in the entire Walgreens system.. I hate this place .. horrible staff horrible place all together .. not even worth one star!!

Johnny Gallagher

2020-05

I have never had a bad experience at this Walgreens location. Management and staff are knowledgeable about products, and are always eager to help you out! Keep up the good work!

Ashley Applewhite

2019-05

The pharmacy is horrible. EVERY SINGLE TIME I go through the drive thru line I spend at least twenty minutes waiting. The staff is always behind the window laughing and cutting up, not helping customers.

horace b smith

2016-05

Great place, awesome + friendly staff, good prices in store, & the folks at the pharmacy are very courteous & helpful, + they're about 3x as fast as Walmart/Kroger's Pharmacy at filling your prescriptions, (when u have them filled inside) drive thru drop off times can vary but are still prompt & punctual....In my opinion this Walgreen's is the best pharmacy around Jackson(PERIOD!!).

Bobbie Lively

2021-05

Exceptional courteous staff. Welcome as a patron enters. Clean and well stocked. A real pleasure to go in and shop. Love the music.

sky Partridge

2019-05

Very slow service. Was told it would be a 20min wait for my prescription. I waited an hour and was told a couple times it was almost ready.

Emily Carter

2021-05

They're good at giving the flu shot I never even felt the shot

Matt Thornton

2013-05

Don't waist your time calling!!!!! Called 3 different times and put my phone on speaker, sat my phone down rang for 10 minutes and still nobody answered!!!! Very poor service!!!!!

scanboyd

2017-05

Great pharmacist always very help and timely.

Royal Magnolia

2022-05

Fast, friendly service, good prices 💙

Crystal Stewart

2021-05

They usually have what I need

Amanda Sosa

2015-05

awesome

olivia portilla

2020-05

Excellent atention. excellent work team keep doing 💯% 😀😀😘😘