Dollar General

gen “gengen” gen

2024-02

If it weren’t for the fact that the store has such a good selection of items (even though the aisles are jammed with full stock carts) I’d give a one star rating. When we went in the store I stood there waiting for the cashier to finish chit-chatting with a customer. The customer saw me standing there, and said she was sorry, very nicely…I said that’s ok, and the cashier didn’t seem to like that I interrupted her talking to the customer (she, the cashier was doing most of the talking). I asked the cashier to direct me to the camouflage/hunting (RealTree) section with the hats, socks, belts etc., she told me where they were. We finished shopping and got to the register, and she was very rude, ignoring what my husband said to her when he handed her a hat (a plain knit hat that wasn’t a RealTree brand), saying "this was in the clearance section"…She took it and didn’t say anything, I said he was wanting to know if the hat was on clearance, but we knew it could have been placed there by someone in the wrong place, and she continued talking as if we said nothing, I then tried to say something again, to which she then directed her answer to me, and was very patronizing, saying she told me where to look for the items I wanted and it wasn't in the clearance section/or near the clearance section... (we certainly found what we were looking for in the RealTree section), as well as other items, and the item in question, on farther down the aisle, (the one my husband tried to ask about). I got the feeling she thought we wanted her to mark it down, or thought we were trying to pull one over on her. She’s young enough to be my granddaughter, but she spoke to me like I was a child, and ignored my husband who is 70 years old. This was all about a birthday gift we were buying for our grown son. I also wanted another one for another son, and really tried to ignore how she had acted and make small talk asking her what section the hat came from so I would be able to find another one the next time I went shopping, and NEVER got a satisfactory response from her other than, she constantly argued about everything I was saying.

Ashley Barton

2024-01

The manager is awesome, always so nice and helpful. Clean store, organized.

Alicia Marchant

2023-08

Horrible place! That assistant manager, Courtney, is very unprofessional. Talks about the employees and other customers to the customers. She has a real attitude problem and should not be working with the public. From how I’ve seen her treat other employees, she shouldn’t be in charge of employees either. If you’re thinking about getting a job here, I would go to another dollar store.

June Meade

2019-05

Its a nice place, plus it was good to see a person that use to work at another Dollar General. I have seen people leave one store and move to another. The workers need to be happy so they want to help you. Dollar General Stores does not hire enough people to get the supplies on shelves at a time, then that stress them out and they get fussed at. Some times there is only 2 people there. 1 cashier and 1 worker or 2 maybe. You can see why people don't stay, just watch and see for yourself. But I still shop there like a lot of people. It would be nice to see things get better.

Kathy Vanderslice

2022-05

Clean and friendly place to find a good deal.UPDATE: This store has gone downhill big time. The employees act like they don't care about anything, there is ALWAYS freight all over the floor you can barely get down any of the isles and it's just a total mess now.

Silvia Bounds

2019-05

This place is so unorganized. There are always pallets in the middle of rows, blocking the walkway and barely anything on shelves. I really have never seen more unorganized and management lacking store that this one. Although current employees are nice, friendly, but they need some serious management.

Nicole Lindsey

2019-05

The day shift manager really needs to find a job that does not consist of customer service because she is not a people person. I don't appreciate being frowned at nor do I like her attitude when I asked for help. She is rude and disrespectful. I had one employee overload my bags and before I could get them inside my vehicle the bags were tearing and my groceries went all over the ground in the parking lot. I don't appreciate bad customer service where I spend my hard earned money at.

Nancy Smith-Malone

2021-05

Clean store nice people who work there. Always willing to help. Sometimes stock is out. Other than that it's a great store. I shop there instead of Wal-Mart whenever possible. Most items are cheaper at dollar General than Wal-Mart

Google User

2019-05

The store manager Kaycie needs a attitude check. She is the rudest i have ever seen in customer service it dont make since to stay outside and smoke cigarettes all day long on the phone while there is a line backed up with only 1 cashier. Then the cashier didnt wanna go get you for my price check because she said kaycie would get mad at her if she did. What kind of business are u operating where your employees say you have an attitude w the if they bother you. Get off the phone and put that cancer stick down and work. She has a bad attitude and dont need to be a gm

Justin Henry

2019-05

Absolutely miserable.. I would have rather dealt with walmart.. at least there you have the option to self checkout... better than waiting in line with 12 other people, wondering if anybody even works at the store

Don Bullock

2020-05

Their turnover is outrageous. They can't keep employees. I'm a ex-con that hasn't had a charge in years and they wouldn't hire me. Instead, they hired 2 people that didn't make it a week. Then they transferred a few people from other stores, Managers, and they even quit. Whenever the owner of this location wants to contact me about this issue, my email is dndraven@gmail.com. I'll be waiting for that email. Bottom line, you'll eventually run out of local people to hire. Then what?

Freda Bicknell

2020-05

I like the coconut pineapple water and they are always running out. Also the checkout people could be a bit more friendly. Other than that I usually have a nice visit.

Jennifer Bennett

2020-05

The staff is the only thing that gets this place 2 stars. The store itself is always cluttered, chronically understaffed and poorly organized. That fact that it's literally the ONLY store on Carterville Rd makes it a chosen spot for many, but I avoid it whenever possible.

Jade Richardson

2019-05

This Dollar General is my favorite quick stop shopping center. The main reason is because it very close to my house. Another reason why it's my favorite is they always have the items I need.

Lizeet Kirkland

2019-05

I live in the petal area and by the river. Why is it a problem if I dont have on shoes . I wear a swim suit top sometimes too. There is no sign that says no shoes.no shirt. On service. the cashier in one store an manigmment in the other were very roude about this

Will G

2020-05

Very friendly, hospitable and you can pretty much find what you're looking for without having to travel to a major chain store.

mike king

2021-05

Good store that I visited. Store was clean. Store was stocked and the young man working the register did well!

Georgia Phillips

2019-05

Always enjoy our new Dollar General store. The staff are very friendly & helpful & everything is neat, clean & handy !

Christopher Hennis

2020-05

Great place to shop staff is always polite, some days are they need an extra hand

Linda Dunnam

2021-05

The lady who was working the cash register was wonderful she went out of her way to help me find what I was looking for.

Joshua Limkemann (Mistah J)

2020-05

Slim selection on some things and service can get backed up but overall a better DG than most.

Pam Short

2019-05

The store is great. Hard to get around the store because there are stocking carts left scattered around the store.

Bryan West

2020-05

Love shopping here cause I don't have to get all dressed up fancy like I do for Walmart!

Dewese Milstead

2018-05

New store recently opened, clean and well kept. Love the placement .

Tina Gibbs

2020-05

Very friendly cashierBig smile and asked me if I found everything I needed.

Teresa Aycock

2020-05

They are so nice and always available to help you and always someone checking on you to to see if you need help

Ashton Darby

2020-05

Other than the fact that this is the 3rd time in a week ive gone in this dollar general and they didn't have any milk

Vicky Bradford

2020-05

Always clustered and never enough employees can't find any help....half a star if I could

David Williams

2019-05

I shop there often and get good deals

Christopher (Tom Tom)

2024-01

Great