Sonic Drive-In

Jacie Duncan

2023-09

I never write reviews, especially bad ones. I would like to start by saying I’m not a Karen. I’m 19 and have worked in fast food service and seen rude customers first hand. I always try to be respectful because I know what it’s like. Now that that’s out of the way, every time I’ve went to this sonic they’ve gotten my order wrong. I’m out like over $50 because they forget things every time. Almost every carhop I’ve gotten has been rude or just not said anything. Not a word. I had one ask me (multiple times I came there) “No tip??” And get mad at me even though I tipped on the app. (I shouldn’t have tipped). I’ve politely asked them to bring me something I was missing multiple times and I sat there for 20 minutes and they never brought it out. Even when I pressed the red button. And no, I wasn’t rude. I’m sure someone is going to wonder “why do you still go there??” Because it’s the only place w food in Okolona. Other than dodges. I know most sonics suck but this one is the worst I’ve ever seen. By far. Even after feeling this way I have NEVER been a rude customer there. Not once. And they still have an attitude with me even though I’m nice and ask for things politely (not demand them).

Teiandra Campbell

2023-07

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tcarter@uymail.com Cartet

2023-11

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Desiree Taylor

2022-05

I am really disappointed 😞. Okolona sonic use to be the best around and now it seems like you don't care anymore. I ordered a burger today and got a mouth full of hard plastic. I tried calling to let someone know but the phone is being ignored. I know that it's not because y'all were to busy because I was just there and I know there were very few customers. When I tried calling (more than once) I got a message that your voice-mail box is full which tells me that not only are calls being ignored on a regular basis but the messages are being ignored as well. The negligence that happened to me today could cause serious issues and should not be ignored.

Deanna Adams

2021-05

The food took 30 minutes to get to us because the person preparing the food was loitering outside loudly conversing with peers that consisted of both other employees and guests. He drove off in a car, came back, and proceeded to enter back into the kitchen to prepare our food. We observed employees throwing things at each other in the kitchen while preparing meals. My husband ordered chili cheese tots, but the person taking the order was apparently so distracted that he did not key in what was ordered. The tots also tasted like they had been cooked in very old grease. We are not pleased. The employees were extremely unprofessional.

Carolyn Orr

2022-05

I love the service. It is always prompt and very accommodating. I travel with my job. Some times I am in a rush. All I have to do is call in ahead of time and my order is always waiting. Mr. Andrew is always very nice.

Thomas Schuknecht

2024-02

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Jonathan Boatman

2019-05

Food was ok but the screen was nasty. It had dried food partials stuck to it (others did too) and they are the new touch screen where you have to touch it to make your payment or to scroll up or down to make sure your order is correct. Nasty dried tomatoes and nickels and some mystory partials I had to tell myself was old dried relish. Makes you not want to eat the food if that's how nasty the outside is. How nasty is the kitchen?

Living Soul

2023-05

Best real burgers around but best go at rush hour because sometimes I can tell burgers were sitting out cold and half done then thrown on stove when a customer comes.

William Roy

2019-05

My order was placed at 806pm. At 830 I called after many cars came and left and they said it was coming out right then. At 852 they brought out the order and half was wrong. The girls laughed when I said I wish I didn't pay. There were no apologizes for the horrible service. Deja was the one who took the order and the young girl who delivered it didn't give me her name. I didn't page a 3rd time for the fact thet didn't bring me out the sauces. No wonder why there is a sign outside to hire a new staff.... these people are incompetent.

Andrew Bacon

2023-05

Chili dog & fries were fresh, hot and tasty. Restrooms were ok for a guy but not nearly clean enough for woman.

Amber French

2019-05

I can't even begin to tell you how many times I drove off in the middle of placing my order due to the rude customer service from the employees. I'm from this small town and would expect so much more from this restaurant but I'm continuously met with disappointment every time I go. I've finally reached the point where I just simply don't go! The day my grandmother passed I went to sonic to get food for my family and with everything I was facing I still had to feed the family. I go to tell the young lady my order and I assume she didn't hear me say the size of tot I stated I wanted and YELLED into the speaker, WHAT SIZE. I drove off, without saying another word. And that's only the beginning.

Maranda Langford

2020-05

I ordered a couple things. When I got home only had half my order no sauce for my mozzarella sticks paid for 2 burritos and only got 1 and was not busy at all. I live to far to go back !!!

Creed Lu'Vari

2020-05

They are constantly getting orders wrong and also then cooking the food till it’s almost burnt and somehow still semi edible. Honestly they need to do better or just go ahead and hire better staff.

Michael Argo

2022-05

If i could rate lower i would fries tasted like old burnt grease and bread on grilled cheese burger wasnt even toasted or grilled like a grilled cheese wouldn't recommend Okolona Sonic to my neighbor's dog.

Christina Edens

2021-05

Food was hot but it took a little longer to get my food then it should have because some of the employees were just outside talking to customers instead of delivering food fast.

travis mccain

2018-05

Burgers are bland and the fries are usually cooked and laid under a heat lamp for a while giving them the texture and taste of cardboard . Orders never come with ketchup without asking and sometimes no napkins . It's all quick and cheap food . Sodas are flat and watered down . Car hops expect a tip even if they don't do anything for it , I do expect them to bring ketchup and napkins with a hamburger and fries order , I know they didn't cook it .

Joey Ivy

2023-05

Best sonic in northeast Ms by far. Never had a bad experience there. Keep up the good work.Parking: The driveway needs a little work. Foods great though.

Amy Red

2023-05

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Rebecca Willard

2021-05

This place is always slow and hardly ever correct. Tonight our family got shakes and we found plastic in some of them. Avoid this place.

Michelle Reese

2018-05

I ordered three jr deluxe cheeseburgers and when they brought them out they was not fresh and the cheese was cold. We sent them back and when they brought them back out they was too salty and still not fresh.

Trish Ray

2021-05

Ordered 2 chicken sandwiches and when I got home the lettuce was almost non existent and was so translucent I could read a newspaper through it. Not fresh at all. Barely any tomato on it either

Whitney Johnson

2020-05

I've been to this location several times and each time, the food and slushes are always good. And the service is great each time!

Norris Blanchard

2021-05

I wanted a butterfinger blast I was told the icecream machine was not working and the wrong order was brought to me enough to scare anyone this was in okolona ms please keep your machines working

Hope Crosswhite

2022-05

Always fast and friendly. They have the best tea in n.e. Mississippi ‼️

sheila

2018-05

Asked for plain grilled chicken sandwich. I got fully dressed with onions added. Won't be eating this.

Travis Red

2019-05

They are too busy to take your order at night. 40 minutes later they finally do and beg for a tip.

Carlin Wiggers

2020-05

Good food, friendly service! The only reason I gave it 4 stars is the pavement needs some repair.

Glizzy EditzYT

2021-05

Quickest service I've ever had at any other sonic. Food is fresh.

Douglas j West Jr.

2019-05

There more food given away out the back door then is sold out the front door. Set there and watch and learn