Walgreens

Kristan Carmody

2024-01

Called and was on hold and they would pick phone up just to put me back on hold for 30 minutes I waited and finally just hung up. I called the next day and they pulled prescription from another location and told me to call back in a hour well I called back and they played the wait on hold game again so called the next day i called to see what was happening just for them to tell me they didn't have any of my medicine in stock why couldn't they have told me that the 2nd day when I actually talked to someone so I went back to my original pharmacy I am done with walgreens they are not professional and that picking up phone and just putting someone back on hold is not right !!!!!!!

Aaron Carnaggio

2024-02

I blame poor management they'll tell you can get a prescription you have to wait 2 weeks and you come to find out they never order it and then come to find out they can't get it at all they don't know how to answer phones however people you can file a complaint with your insurance people that control your medication

Brian Shelby

2023-10

They transferred me from Quinns to Walgreens. Every time I have picked up my meds here they always say we don't have your prescription come back in am hour. Today they had my prescription for almost 4 hours. I pulled up and they told me to come back in an hour. I went inside and they told me they didn't have it in stock. Why couldn't they have called me and told me that so I could've gotten it transferred somewhere else. Really poor customer service.

Mary D Thieman

2024-03

I love this store. They have great deals on paper products

Jan Pagragan

2023-05

WTH??? This place is absolutely ridiculous!Dropped off a Rx before noon and decided to run errands instead of waiting for it to be filled.I TRIED calling the pharmacy prior to returning to ensure my order was ready, but had difficulty getting calls through. After 5 hours of failed attempts and being hung up on via the store, I decided to drive to the pharmacy and got in the drive-thru lane at 6:30 pm. There was no one in front of me and the cashier/tech said "it's ready," then disappeared!It's now 7:22 pm and I FINALLY have my medication...so much for my weekend plans since I wasted an entire day waiting on Walgreens.PLEASE GET YOUR LOUSY SYSTEM WORKED OUT!

Haley Mitchell

2023-05

I've been transferred to them by quinns and they called me to see what I needed filled. Told them what I needed and they said, "it'll be ready for pickup Sunday." I go by to pickup, "oh we don't have anything ready, itll be 20 to 25 minute wait." Come back by the next day to pickup, "we don't have anything ready it'll be about 10 minutes." This is why I stopped using them in the first place.

Blair Kelley

2023-10

Out of every pharmacy in Laurel.. This one is the slowest. We waited 5 hours for our prescription and never got it. I would give 0 stars if I could.

Erich Taylor

2023-05

The manager here (Heather) is an exceptionally good leader. I had a small problem with an employee and Heather was very respectful discrete and understanding for both the aggressor(the employee) and the victim(me). Thanks Heather for your good work and awesome attitude, all that does NOT go unnoticed and it's very much appreciated.Now anytime I walk in the store and that employee is checking out, Heather will make sure to take over the register when im ready to check out so I don't have to become further traumatized by that unnamed female employee. Thanks for being a hero in my book Heather.

Dianna James

2022-05

Went in at 9:15 am said it would take thirty minutes. I said, "great I'll wait." An hour and thirty minutes pass by they finally call me up and say you may just want to come back later. I ask will it be filled today the pharmacist says, "oh yes for sure." It is 4:30pm and it is still not filled. It went from 30 minutes to 7 hours and still not ready. Wish my insurance would let me have my old pharmacy. Wells is so much better!

Andrea F

2023-08

Easily accessible, large parking lot. Inventory is reasonably priced, store is well laid out. Employees are friendly.

Alicia Chapman

2023-07

If I could give a zero I would. They have no respect or anything towards their customers in pharmacy. There are some that are very disrespectful and have attitudes for no reason. After, tonight I will no longer be a customer.

thomas Brown (gene)

2023-08

Very bad pharmacy to depend on for your medication they want you to do everything online, when you try to call you have to stay on hold for a long time and if you wait till the day of to get your medication they don’t have it and if you call a day early they say it’s too soon to fill and they are not very professional

Autumn Sumrall

2019-05

The main reason I gave them a poor rating is because they are EXTREMELY SLOW getting new prescriptions filled. Every time I come in with a new one, it takes an hour or longer to get it ready. I live nearly an hour away, so there's no way I can go home and pick it up later. It makes me furious! I've used plenty of other pharmacies in my lifetime and they can have you multiple prescriptions ready in 20 minutes or less. The only reason I use them is that they are open later than the rest and I can pick up my regular meds after work even if I work late that day.

Jacob

2020-05

They never have the medicine prescribed to our son. My wife went Tuesday to pick up his medicine and was informed they were out but would have it Thursday. Now, Thursday they're out of his medicine again. It's a controlled substance so they can't switch his prescription without an act of Congress.

Susannah Ayala

2023-05

The people are friendly and the product was there but they couldn’t even answer a phone call from Walmart because they were too ‘busy’ my daughter had an infection in her leg and was unable to get her prescription filled

Nicole

2023-05

No one will EVER answer the phone! It’s takes days to just get a children’s ointment filled. I will be moving my prescriptions.

Tanya Jones

2022-05

Horrible service!! It's always a long wait time when you call the pharmacy. You are on hold forever then the phone just ring and ring. Walgreen pharmacy please do better! Don't ignore the calling customers!!

ML Williams

2022-05

Management has a lacked approach towards customers to get in and out of the store waiting in long lines with two areas to check out. Staff seem ready to check out time than customers happiness or quality service

Harmony Moore

2024-01

Rude Pharmacy Associate answering the phone.

Tyrell

2023-05

The associate that I spoke with over the phone was very rude and didn't seem to be concerned at all about giving me the information that I was asking for . When I arrived he seemed to be in a bad mood and was a bit confrontational . Very unprofessional environment .

Hunter Harrison

2016-05

Was told my prescription would be ready in 30min but waited two hours for prescription only to find out they didn't take my insurance. I gave them my insurance card when I dropped off my prescription so why didn't they tell me then?

Charles Landrum

2018-05

I would have given a 5 store because my experience has been great there except one time. So for that one mistake I elected to do as the rest of the world be sure to point it out

Adam Miles

2023-05

I’ll never understand why Walgreens bathrooms are always so nasty.

Donna-Sue Horton

2019-05

Helpful, caring, friendly staff. Clean, neat and organized store

Jennifer Laird

2019-05

My experience was great everybody was nice to me

D.C. Dennis

2022-05

Tired of getting charged full price for sale items.

Anne Marlene Dear

2023-05

Always professional and kind...

Lee Jordan

2021-05

Had my covid vaccines it went well

josh israel

2023-08

Slow medical service

Joshua Chandler

2018-05

Better than CVS