Kroger Pharmacy

made man

2024-04

I'm trying to figure out why does it take days for fill almost any type of prescription you sent there. You have to call to get them to fill it in a timely manner. They are often having to "order" meds that other pharmacies seemly regularly have on hand. I don't get any calls or notifications if there is a issue with a prescription. When you get there they seem to be workin doing something. I'm only saying doing something because whatever they doing it's not producing great results and the time of it all is just outrageous. Was was going to CVS in Richland but the drive became unnecessary and the kroger price for one of my meds was better. At first kroger pharmacy seemed just as good as any but as of atleast the past year or more it seems whatever system they are using to get theses orders out doesn't have the customer in mind

Sheryl McLaurin

2024-03

Jermica in the pharmacy needs a major attitude adjustment… & better customer service training. We were at the counter to get our 1 prescription. Had a container of ice cream & gallon of milk. Gave us the total for the meds so I asked could she ring the other things up for us. The look she gave us was like are you seriously asking me to do any amount of extra work? Then instead of reaching her scanner out to scan the bar code, she picked it up in her hand at the counter & we had to hold the items up to the scanner ourselves to scan the barcode…. Wouldn’t even make the effort of reaching her arm out herself. Then got 2 bags out for our items & set them open on the counter, we had to put the items in the bags ourselves. And not a word otherwise… thank you, come back, kiss my rear, nothing. If you hate your job that much find another one. 🙄

Neicole Hobbs

2023-05

There are times when compassion should be always had when you're working with the public. The staff at this pharmacy doesn't meet this criteria. I fly back and forth to TX for my grandson chemo treatments as well my dad's cancer just returned on top of that (wait for it) my husband is deployed and I have a senior that's lost in this shuffle. I see and understand completely why this pharmacy has a 2.7. The staff is grossly no empathetic. Ms. Ashley your are not good at your job. I pray you all are better customer service reps that what I received from you all.

Vada Gipson

2022-05

Not once but multi times after having prescriptions being sent in by Dr when you go to pick up they have not filled them together and you do realize until you get home you are missing something, call and yes there is another prescription ready….Today was the kicker husband stopped by and they said another 30 minutes, so I go on my way home and she tells me$6,30 and I ask if it’s for 2 and of course not. Come to find out insurance does not cover the other one so they did not fill it and if I would like to get it will be $3.28. Yes please, well it will be 30 minutes. I am done with Kroger will be transferring all my prescriptions somewhere that can use common sense and has concern for their customers.

frances reeves

2022-05

This is the worst I have ever seen. It takes them days to fill a prescription, even antibiotics. They give out the wrong amount EVERY time I come They don’t open on time. They act like they are doing you a favor to let you give them your business. They are rude and nasty!! Today will be my last day doing business with these people. I would pay more to have better service.

WK Bruce

2021-05

Kroger Pharmacy-ByramNeed to speak with someone, dial 0.DONT BOTHER !!! I tried on a Thursday, mid afternoon, let ring a long time...no one would answer.Try again Friday, lunchtime...sat back and watched tv for 15min while I let ring. No one will answer. Guess they have ringer turned off to regular callers. Hope the Dr’s can get through.Update: after hanging up from trying to reach Kroger Pharm...called Walgreens-Byram ...Picked up after just a few rings. Got to a pharmacist in less than 2min. Got my questions answered.

Angela Cooper

2023-05

This pharmacy has what you need and have the prescriptions filled quickly! The same is true about the store!

Calvin Smith

2023-05

One of the best experiences I’ve ever had with a drive through pharmacy. I highly recommend doing business with them.

Hannah Matthews

2023-05

The people here do their best, but it's pretty sad that kroger pharmacy can't hire enough people to stay open...

Damn Yankee

2022-05

Been getting medication here for several years, lost my business today, have no desire to listen to anyone have a mouth and bring drama, when I'm just there to pay for medication

Brenda Beasley

2023-10

They never want to answer the phone

Dan Forman

2022-05

They loose meds. Give meds out to wrong people. Their the opposite of how a pharmacy should work.

Ma Gretchen Shealy

2022-05

The pharmacist named Kaitlyn is the rudest staff.

reuel butler

2013-05

Perfect place to get in and out