Kohl's

Kim Katz

2024-04

Customer service is absolutely 💯 horrendous very unfriendly, slow and doesn't even try to answer questions. I asked the guy in Customer service for his name he said his name is Paul heavy set guy very slow and very unprofessional. He even went on to tell me how he is homeless my goodnessi don't need to know that.... I was asking him about where to find a certain quilt he told me he would send someone over to assist me nobody showed up.

John Wuethrich

2024-04

Terrible. Went to store 2x. Couldn't find my size. Cs said we probably don't have it if it's not out. No one on the floor could be bothered to help. Website (from the parking lot) "same day pickup" Went back customer service said it's probably not here. 2 hours later I got an email saying I could come pick up what they said wasn't there. Online order instructions for pickup don't match what you find in the store. I had to go to customer service a third time to figure out how to pick up the online order.That's the short version. When I was next to the display case somebody with the Kohl's lanyard walked by.. she told me she's security though and didn't seem to want to help or you know use the radio to call someone who could.Neither talking to her or customer service did anybody say Hey you can order it online and if we don't have it it'll show up here. Like I went online to check their inventory. I could have just as easily gone to Amazon. I went online to check their inventory. Because no one would do it for me at the store. I could have just as easily gone to Amazon and given my money to them.with out the fuss.Someone's in your store and wants to give you money... But no one can help or direct them. Even my second time in customer service showing that I already bought it They told me that we probably don't actually have it. Without anybody bothering to look. After she said that she didn't volunteer any info about how I should get it. I stared at her for like 10 seconds and said well should I just wait for the email?No concept of help, or managing expectations, or even providing useful info.

Danelle Helget

2024-05

I went back in...even though the last time I was there (2 years ago) I swore I wouldn't. I am happy to report the store is CLEAN! Stocked! Bright! TIDEY! I was surprised! If you were grossed out the last time you went, give it a 2nd chance. :)

MentatTodd

2023-05

I am a big fan of Kohl's. I have visited several locations and most have been pretty good. They keep the stores clean and well stocked. The bonuses that come with the Kohl's charge card make it very worthwhile. I often receive 25% to 35% off vouchers for using my card. The only downside is the specials and Kohl's Cash have narrow dates to use them.The store seemed fairly quiet, but the bathroom was clean and the staff friendly.

St. Cloud NILMDTS

2024-03

Nice selections and employees are helpful. I always feel welcomed when shopping, my favorite clothing store to go too.

Kira Hannah

2024-01

Very quiet music if any. Employees ignore you, one was on his phone in the back corner. Out of a lot of products. Line at checkout and never heard any calls for backup.

Lea Warren

2024-03

Excellent store! Friendly and knowledgeable staff. A great selection and easy to shop.

Stacy M

2024-03

The store employees are always so outgoing and always willing to help you. I love shopping at my Kohl’s and getting great deals!

Eric Thompson

2024-01

This is a fairly nice Kohl's,Conveniently off of 23 with a spacious parking lot and not too convoluted store.But I only can give it three stars,When I got to the register the lady that was working there was clearly upset, didn't want to help or was courteous in any way, no hello... no did you find everything you were looking for....No thank you.... no have a good day...Just a disgusted look on her face as if she's too good for this, doesn't want to do this or didn't like that she had to work.Probably won't be returning to this Kohl's.

William Coleman

2024-05

Went smooth.Got what I wanted & lot's of cashier's today.Yaaaaaay!!!

Dawn Ronnei

2024-01

Used Kohl's Amazon return counter. Very convenient! Line was long due to the line is with Kohl's return counter line. Store was busy with Christmas shoppers. Parking lot was pretty full with some remaining parking in the back lot.

JOSH

2024-02

Took a Amazon return back to Kohls in Waite Park, Minnesota.....The customer service lady said kohl's customers come first cause Amazon pays nothing as she took 3 people ahead of me. I am a kohl's credit customer over 30 years. Golden Co. I'm done I even later after leaving the store called store manager Kelly she was rude as hell to me even hung up on me before I was done talking.

Ashley Schmidt

2023-12

I like having the Sephora store right inside this kohls. But they do not have the skin color i.q. here. I'm just saying. This place is always a great place to shop for my teenager and myself. They have great styles always in stock.

Leona Wieland

2024-04

I had looked for navy shoes at several stores w no luck. A perfect pair at Kohls!

Ceecee

2024-02

If they didn't try to fit 5 racks of clothing on one rack I think there would be less clothes on the floor and people would buy more but its so hard to go through the racks because you can't move the clothes and of you do you grab one item 9 are falling on the floor its scattered and very messy.

Brandilynne Young

2024-03

This store is always neat, clean. The associates are so friendly and helpful.

Kerry Bechtold

2023-05

I use to enjoy shopping at Kohl's. The past two visits were disappointing. The women's clothing section is a mess! You can't maneuver a cart in the isles let alone find anything. I ordered my mom's tops online instead

jose aleman

2024-02

Good product and good price but store is a mess need to put order in shelves

Jason Miller

2024-03

One of the best Kohls I have ever been in! You can tell management takes pride in their customers experience

Katie Kerr

2024-03

It was clean and well organized. People working there were also friendly

Pam Scott

2024-02

Their 30% off coupon is very restricted. Quite confusing with all the merchandise that it can't be used on.

KC Stewart

2024-02

My go to Kohl’s as I will drive further to shop here than the one closer to me. This store has the most friendly staff that actually helps you!

Dillan Kalis

2024-03

Management really knows what they’re doing! Best Kohls in the state!

Missy Isles

2024-01

I visited looking for kitchen items listed on their website. This was just a few days before Christmas, but the department was quite disorganized and lacked stock. I left without purchasing.

Rose Mary Lindgren

2024-02

I purchased 4 items & saved $126.00. I was totally happy!

Donnie Ekstrom

2024-04

Good selection of clothes and other household items

Jo Nelson

2024-04

The employee at guest services sidnt seem like they wanted to be there.

Cody Vouk

2023-11

Enough with the Kohl's card. Your staff shouldn't be asking more then once if we want to open one. If their performance is graded that heavily that they feel the need to push the card instead of ask, you are ruining the customer service experience.

Carmyn Kasprowicz

2022-05

Cha-Ching Day today at Kohls! I needed a new purse really bad and noticed they were having a 40% off sale on hand bags. I just so happened to also have a 40% off coupon and a $5 Kohl's cash to redeem. Scored the perfect $70 purse for less than $21!

Brandon Nagel

2024-02

Had no problems returning gifts very friendly