4.6 (92)
21351 John Milless Dr, Rogers, MN 55374
(763) 898-3999
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Milliex0x0
2023-12
We need to support this store.They give old fashion customer service. So helpful and knowledgeable. Please don't let the big chains take over. It's so nice to have this store as an option to the big chains.
Nicky Kuhn
2024-01
Many hidden treasures here. Worth a walk about and chat with the friends you make along the way!
Josh Ausman
2023-07
Fair prices on most items and some more high quality items. Love my razorback shovel! Also surprised to learn the stock pool chemicals. Awesome store in Rogers!
Mike Reshetar
2023-12
Bought a Green Egg. Staff was very helpful and awesome to work with.
Erin Marie
2023-05
It was late in the day and the bright sun was sinking deeper towards the skyline when I had a bit of an unexpected mishap with my motorcar. I turned off the highway to the first place I saw open. There was a chipper young lad out front doing some end of the day cleanup who promptly asked me if I needed any help before I even hit the front door. I exasperatedly tried to convey my dilemma and he responded that maybe his more seasoned coworkers could be of some help. As promised right inside the door were two wise-looking folks ready and willing to assist me in my quest. Without skipping a beat they sent me to aisle 21 where I was promptly met by the man who would later become my knight in shining armor. I should have known by the faint glow that illuminated around his salt and pepper hair as he floated down from the heavens, descending among the bungee cords and ratchet straps from above. He had me lead him to my chariot where he assessed my dire straits. Suddenly, as almost with a flick of an invisible wand, before I could even utter the words “locally strong” he had repaired my carriage and i was off riding into the sunset, briefly glancing in my rear view only to see him fading off into the distance. I will never forget you Jeff and the lovely family at Rogers True Value. You are truly extraordinary. Truly marvelous. Truly magical.
Jenny Kemp
2023-11
The staff are super friendly and the selection is perfect for that home repair job.
John F
2022-05
Hardware store service like it should be. Mike Huffman and his team are very responsive to their customer. Had a minor warranty claim on a Big Green Egg accessory and Mike handled it quickly, efficiently and professionally. Every time I have been in this store I was warmly greeted by the staff, asked if I needed any help and thanked for stopping in when I exited. A very good experience.
Adam Silverstein
2020-05
The staff at this hardware store is always extremely kind and helpful. I came in earlier this week looking for a small part for a light which they did not stock, but Gary, the gentleman on the staff who was helping me, offered to bring one in for me that he had at home. I don' t think I can ever recall someone working at a store being so kind and generous. I really appreciated this and highly recommend shopping at this hardware store.
Judy Hanson
2020-05
Hard to believe the service I received at the Rogers True Value! My home smoke alarms had been intermittently tweeting throughout the night. One was so high I couldn't reach it with my ladder. No luck trying to get some help.... fire dept. couldn't help me..... went to True Value. Gary Wilson was on duty and gave me phone number of a "Handyman" service - called him but he couldn't come for four days. Called Gary back and Gary came over to my house with a very tall ladder and replaced the battery. Tweeting stopped. I am "care-helping" an elderly friend who is receiving chemo treatments and am a Senior myself. I will be forever grateful for this caring service for which Gary would accept no payment. This type of kindness doesn't happen very often. Thank you from the bottom of my heart.
Lars Anderson
2020-05
True Value Hardware is a great place to shop. While it is true you might spend a few more cents than your big box store, you can't match their level of customer service. For me, this is my first go to place for anything I need because they almost always have what I need in stock and can come up with solutions for challenges I have encountered.
Jeff Curtis
2016-05
great service, knowledgeable staff with a meticulously clean and well organized store. Yes, it is more expensive than the big box stores like some other reviews mention. It's saves me a trip to maple grove every time I need something. they have survived the rogers economy whereas Lowes did not.
Sport Smith
2019-05
The best part about any home town hardware store is the ability to buy a single nut, bolt, or screw. This place is that kind of store. You also will find the staff friendly and very quick to offer help. Great place.
Kirby Johnson
2023-05
They have a good selection. They are quite a bit higher than the big box stores, but it's worth it not to have to drive there
Debra Miller
2023-05
If you can't find it in a box store, true value has it and the staff are so friendly and very helpful.
Christopher Reilly
2013-05
Extremely overpriced compared to Lowes or Home Depot. In some cases 20%-30% more expensive. In addition they wouldn't let me return a thermostat I bought because it wasn't broken. What sense does that make. I could return a broken one, but not one in perfect working order? I should have just said it was broken. And the manager was kind of rude. Home Depot would have taken it back...I understand that Home Depot could afford to absorb the cost of the the return better that a small True Value franchise...but it was pretty ridiculous to not accept a $12 return and loose probably $100's of dollars in my business. Even though they are over priced...they are located much closer to my house that any Home Depot or Lowes and I would have continued to shop there.
Luke Brandli
2019-05
Great service. Called after hours because we needed something, and a gentleman helped us, knew everything, and was very kind. Thank you so much for everything.
Steve Wenger
2023-05
Great store, great selection and staff goes above and beyond to help.
Kristopher Peterson
2017-05
Great Place. The staff is always very helpful and has gone above and beyond in the past for me to help with what I need. Highly recommended.
Mykl Roventine
2022-05
Above and beyond service! Char stayed a little late to mix paint that I desperately needed tonight. I'm super appreciative.
Linda Murphy
2022-05
They are always helpful and knowledgeable. So much better than the big box stores.
anthony hanson
2023-05
Always very helpful as soon as you walk in. Prices are pretty high.
Bob Skibob
2022-05
Great place, really nice people working here. Found a tool belt in the clearance area for $11 !!!
Brian Nichols
2022-05
ALWAYS great service. What a hardware store is supposed to be and what the big box stores can never be.
Rachel O'keefe
2023-05
The guys were awesome! Super helpful as well!
Erik Amundson
2023-05
Always have what I need, and knowledgeable staff to help me!
Foxbody Stroker
2016-05
They always have what I need. The staff is also very helpful and try to get what I need even if they don't have it in the store.
B Yack
2023-06
Always friendly and quick to help you.
Leah Steinbrueck - Frick
2021-05
Love Rogers True Value! Everyone is extremely helpful and if they don't have the answer, they will find the right person to help. Thank you!
Keith Earl
2018-05
Good service.& Willing to take the time to help.and it's nice to see people who actually know what there talking about.
Scott Moe
2023-05
Great people always over and above with my needs
Monday | 8 AM-8 PM |
---|---|
Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-7 PM |
Sunday | 9 AM-6 PM |
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