Lake Region Electric Cooperative

CitySide Improvements

2023-09

These guys are awful. Rebates the lowest in the state. Power the most expensive. They jack up our facility charge to fund their natural gas expansion to rich lake people that 95% of members will never have access to. I wish ottertail power could buy them out so we could get decent service.

Jennifer Olson

2023-05

We are very happy with the service we've gotten from Lake Region Electric Company. In the 15 years they have been our provider we've had very few outages and only one was more than 6 hours in length. I feel their proactive tree trimming really helps keeps keep outages to a minimum.

Gretchen Shippee

2023-10

Paying a bill online is a headache most of the time. Getting into my account is a nightmare too. I never receive snail mail, I didn't set it up to be paperless.

Jordan

2023-06

I've been very happy with LREC. Outages are relatively rare now. Planned outages are well communicated. Offers lots of cost savings programs for members. While most members probably still feel like they're just customers, LREC is genuinely invested in creating a co-op culture among members and it's dedicated to keeping utility costs low. Encourage all members to get involved and learn more. Really hope the Natural Gas program expands to the west side of Perham.

Renee Harris

2023-05

I have had wonderful experiences with LREC. Any time I have had an issue, the staff in Pelican Rapids have done their best to find a good solution. The delivery of electric here is wonderful. Outages are at a minimum. The response in an emergency is amazing. The service department is on the spot to fix the problem and get the lights back on. My first experience with a co-op and a great one,

Tobiah Johnson

2023-05

It has been a week now since the electrician has turned in his inspection for my electricity. He stated that it shouldn't take longer than a week. It has been a week and 2 days. I will make this 5 stars if I have electricity when I get home and can get off my generator. The excuse of waiting on product to come in is no excuse for poor service. This should have been done several days ago. I paid a lot of money for this, I would like to enjoy the comfort. Thank you.

Jim Simmons

2023-05

Can’t pay my bill online anymore, Smart Hub made sure of that. Can’t even change or make a new password either. I have past due bills I couldn’t pay and previous bills to pay. No one ever answers the phone when you call, you get a lame message and someone calls you back at their leisure. Most of us have busy lives and can’t always get the call back, so they leave another lame message to call them back and no one answers.

Keith Sherrill

2023-05

I am with Whitehorn Fire Dept. We had a linebreak in our area from 2 trucks pulling 2 halves of a a double wide mobile home our pole with transformer and meter was down, being Fire Dept. Needing power for multiple purposes Lake Region reacted immediately!!! Corey's crew did a fantastic job!!! We are all very grateful!! Thanks Corey/Lake Region!

Troy Hoff

2023-05

I’d have to say that if we had a choice we would not use lake region but we don’t. We’ve had 2 major outages in the last month or so that lasted way to long. Right now we have been without power since Monday. Today is Wednesday. They are slow and over priced. If we were to sell our home I’d probably try to find a place not powered by them.

DeAnna Massmann

2022-05

Lake Region Electric has been very easy to work with while we were building our house. When we do have a power outage they send out alerts and they resolve the issue very fast! Glad to be on their grid!

steve gonefishing

2023-05

Purchased a standby generator in 2021. The deal is lake region shall do the 1st oil change. They never changed the oil. I have called 4 times. All I get is excuses (too busy)

andrea everts

2022-05

we have had REA for 40 years in 2 different homes. they are always on the ball and work hard to restore power as quickly as possible. we have had our power out for several days due to wicked storms and we survived just fine.

Amy Strom

2022-05

Lake Region Electric Cooperative and its employees have been nothing short of amazing throughout my 10+ years of membership. Thank you for continuing to be a reliable and friendly cooperative for our lake region area!

Justin

2019-05

I have natural gas through them and they are overpriced (ive heard more expensive then propane at the moment) but my main complaint is that they offer no rebates. I spent over 1500 bucks on new water heaters and a nest thermostat and paid 200 bucks plus install for a used boiler. I didn't want to pay 3000 bucks for a new higher efficiency one without getting no rebate money in return. The best they said they could do is a payment plan added to my account to cover costs, probably with interest. To bad lakes region added a pipeline and not centerpoint energy, even gappa which is our local propane dealer offers rebates. Im only giving 2 stars because the meter hookup was free and it got rid of the ugly propane tank in my yard.

Brad Allison

2019-05

We had a power outage in early June on Big Cormorant due to some very strong winds taking out a tree branch which knocked out a power line. This was a Sunday morning at about 3:30am. Crew came out very quickly and had us back up and running in less than two hours. Very impressed.

Thomas Olson

2018-05

Without power for over 26 hours! I have never had an outage last this long. I appreciate the hard work pf the crews working to restore power. But they unfortunately are having to make up for others negligence.

Sharalyn Snavely

2023-09

So far they have been great, a good app and easy to connect to their service and talk to somebody.

Daniel Berger

2018-05

Lake Region Electric Cooperative is a prime example of how a company reacts when it his no direct competition. This company is over priced, lazy and staffed by over paid incompetent employees.

Jordan Stephens

2023-05

This power company has more outages than any other power company I have ever had. It’s starting to get old.

Rose Hanson

2022-05

Never had any issues. Always had someone answer the phone right away and attend to any of my questions. Wish we had them here in the cities.

paul tewes

2021-05

Non weather power outage again. Happens a lot. This is 2020 not 1920. Clown show!

fargo runner

2017-05

Extremely responsive to the customer. I have been a member my entire life and this is an excellent Cooperative.

Steven Heifort

2023-05

I think you do a very good job, response times are very fast. :)

Jone Richardson

2024-04

Fewer power outages than we used to have.

steve bengtson

2023-05

Prices go up, service goes down

Kathy Pramann

2016-05

constant problems. website seems to be broken AGAIN!

jean sauser

2017-05

Power out again