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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sherman Spradley
2023-12
When we had to lay our cat Jessie James to rest, Dr. Kopel and staff were very understanding and compassionate with our situation. Will and would recommend Dr. Kopel and staff. They even have a tree in Duluth National Park in Honor of our Fur Baby Jessie James ❤️❤️❤️❤️❤️. Thank you very much for everything.
Alexis Doucette
2023-06
Dr. Kopel & staff are all very kind, patient & accommodating towards animals and how they are feeling during appointments. 100% would recommend & trust with all my fur babies.
Christine Ryan
2023-05
I am grieving and heartsick, and so thoroughly disappointed in Dr. Koppel. I had family members tell me that she will not see patients after hours for emergencies and will not even squeeze you in during business hours. I did not believe them until I had my own heart-rending experience. Our family dog, my fur sister, had a stroke on Friday. I called an hour and 20 minutes before closing, before the Dr. had even left for the day, and she refused to euthanize my dear pet. We were only a few minutes away and it is a quick process. My girl had to endure an extra 35 minute drive to Willmar, where she was examined and put to rest, all still before 5pm. I am angry at myself for allowing her to treat my animals for the last 3 years; it is a mistake I will not be repeating. She is acceptable for giving shots and putting animals on scales, but if you want a true vet, someone that will be there for your beloved animals when it actually counts, then I highly recommend that you go elsewhere.
Katie
2019-05
Dr. Kopel is a compassionate vet who loves both her 4 and 2 footed clients. She goes above and beyond during those 'tough' times and really helps pet parents balance the best care for their fur babies and costs. She offers Care Credit to help manage expenses even though her prices are very reasonable.
Dawn Montello
2019-05
For high quality and compassionate veterinary care this is the place to go. Dr. Kopel is a wonderful vet and she has a friendly and helpful staff of pet-lovers. You can be sure to get top-quality care for your furry family members. The clinic is easy to see from the highway and there is p look entry of parking. This is big-city care in a small town!
Andreas
2020-05
Very compassionate, and the place is clean and comfortable (not too cold and clinical looking). They knew what they were doing, and recognized how important an animal is to their human. In our case, the treatment prescribed (antibiotic eye drops) worked perfectly.
Karen Flom
2015-05
I highly recommend Bobbi & her staff. They got me in promptly when I called. They took great care of my cat who actually loved it there. A few days later Bobbi made a follow-up call to see how we were doing. Caring & competent pet clinic.
Shawnna Brittan
2018-05
I have always loved this place! The people are so caring and don't have the 'pay now or lose your dog' attitude a lot of places have had for years. Great staff, great location, since I live in Olivia :) I don't think anyone could've made me feel better when letting go of my dog a few years back. Nuthin but love for Bobbi!!
Anthony Manes
2021-05
Excellent service, reasonable prices, very helpful. Seems a little busy for a small place, so make sure to call ahead. But she fit me into a busy schedule to help my puppy who was unexpectedly hurt.
James Anderson
2019-05
Do an excellent job and the care for your babies like it was there own and always answer the question you have really love this place
Christy Wordes
2015-05
Bobbi is very patient with our pets! She has a great personality and takes the extra time to go over questions. I appreciate the small town friendly atmosphere at Olivia Pet Clinic. Keep up the great work!
Jim L. (Jims Digging History)
2018-05
BEYOND HORRIBLE! Only worried about her profits and referrals! Don't believe me? Take a look around the office at all the "referral bonus" signs! Long story short, took my 16y/o dog in on Thursday 5/10/18 after an apparent stroke. She (Dr. Kopel) couldn't help other than to state several times that symptoms could also be a sign of "abuse" (B!tch - I babied this dog for the last few years to get it this far! Feeding it rice baby cereal with a dropper even!). Then she gives me 3 weeks worth of a medicine claiming it's because "it's so cheap anyway" ($30). Then REPEATEDLY says she will call me on Monday 5/14/18 - no call came and I had to have my dog euthanized on Tuesday 5/15/18. She FINALLY calls on Friday 5/18/18 and when I told her "the dog died - thanks for calling Monday" all she can do is say "I thought you were going to call me...." no condolences or anything. HORRIBLE!!! Don't waste your money here - take your pets to someone that really cares about THEM AND YOU (Fairfax Vet. Clinic) Dr. Diane even sent me a condolence card!!!!
Kathryn Dahlstrom
2018-05
Vet MD Bobbi Kopel is warm-hearted & knowledgeable. She & her staff have gotten to know us & our pets well. No one else will do!
Toni Pruitt
2020-05
I took my sweet, little old cat, Pookie in to be euthanized due to several serious health concerns. As any pet owner knows having to make the decision and then going through with the loss of a beloved pet is heartbreaking. My experience with her passing was horrible. She was not sedated before the lethal injection and she suffered horribly. I have had several cats euthanized and they were sedated before the injection and died peacefully in my arms,. Pookie died struggling on the table being held down by an assistant. It broke my heart.
Craig Okins
2023-05
I had to put my 19 year old dog to sleep, and they were very kind and understanding what I was going through.
Patrick Lindstrom
2019-05
Dr. Bobbi Kopal is extremely professional and has a truly big heart when it comes to taking care of her clients' pets. My wofe has been going to,her for many years feom the time that Dr Kopal left the Willmar Vet Clinic.
Maureen Neuenfeldt
2017-05
Olivia Vet Clinic has the best vet and staff, hands down. I drive my pets an hour and a half each way because i know that they will be getting the absolute best care.
Dennis Jacobson
2019-05
Wonderful, loving, caring ,Doctor and her staff very accommodating and friendly, even after my two dogs shed a rug full of fur for the exam room. Top notch service.
Becky Chase
2020-05
I take my dog there I like it. Not so far to drive. My coffee shop guy said go to them there good. So I did and thanks to my coffee shop guy.
rook1961
2023-05
Dr. Kopel has always made time for us and explained what and why she was treating our pet.
georgiann minkel
2022-05
The experience was great. Doc Bobbi and the girls are all friendly and helpful....Mia loves them...and now we have a new addition, little Okee.
Tamera Hyde
2020-05
They are very thorough, caring and kind. They are able to complete procedures on older dogs, where other smaller clinics may not be able to.
Lisa Dullum
2018-05
Dr. Kopel and her staff are simply the best. They offer compassionate care and are so good to work with.
Julie Weilage
2019-05
The Vet here really cares about your animals. She is very good with them. All the staff are friendly .
steph Timm
2019-05
I love this vet Dr. Kopel is a very nice vet she treats all her patients with care and love and her vet tech staff are very friendly and knowlegable
marcia day
2020-05
Warm reception with compassionate care. Mickey, Duke & I are grateful for our new vet clinic.Thanks Olivia Pet Clinic ❤🐶🐶
Mike Reiten
2023-05
Very friendly, great with animals and reasonably priced. Highly recommend..
Todd Musgjerd
2022-05
Bobbi is a great vet. She is very gentle with my dogs.
Brandon Zempel
2020-05
They do outstanding work. All are very caring and they do treat them like family. Thank you!
Jaden B96
2014-05
All the people at the Olivia Pet Clinic were so very nice! I highly recommend going there!
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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