CVS

Hala Abdelmagid

2024-04

I was on the phone on hold for one hour what kind of service is this what’s up with the closing time? they supposed to close at 8 PM but by 7:30 -7:45 pm the door is closed maybe change the closing time to seven so we don’t have to make a trip for nothing. ID became required in case it were ID is not required you wanna put money in a Visa card? why you need ID for that? That doesn’t make no sense Even the Fee for five dollars doesn’t make any sense either.

Mohamoud Ali

2024-04

I have been a Customer of CVS more than 10 years I have seen a young lady Called Miss Jessica She is Very Active, Good personality, Reliable and nice Smiling to the Customer,

Hodan Abdi

2024-02

These two pharmacists by the name of Julie and John were being very disrespectful and rude. Julie doesn’t know how to talk to customers that are in need of their day to day medications. She kept slamming the window and yelling. All we wanted was my medications that were paid for and ready to be given to me. She couldn’t complete a sentence without yelling. She doesn’t deserve to help people. She needs to learn how to talk to people while she’s working. She don’t need to work at a place that’s there to help people. John himself wasn’t helpful at all. He couldn’t help a customer with getting their medications. He hung up the phone while a customer was talking, was getting smart he asking to be put on my google review. AND I DID! JULIE AND JOHN DONT DESERVE TO WORK HERE! I hope they get fired!

jermane joydye

2024-03

Pharmacist by the name of Andi? Refused to update my insurance, did it at another location had to report her to the AG, and board of pharmacy

Kinjal Dasbiswas

2024-04

Wouldn’t let me in because had a backpack! Yes I am a professional that needs to carry my laptop and documents with me. Strongly suspect racial profiling.

Aurora Zetanova

2023-10

This particular location is decent. It helps me fulfill some of my cravings for pizza or coffee and they accept EBT. The lines at the pharmacy can be terrible and they seem to move very slow.(I have a lot of issues with the app and website as well, though I can't know if that's tied to this location in any way.)

Jacob Fredrickson

2024-02

First time using this CVS as my primary pharmacy, and I gotta say, they rock. App is easy to use, meds were on time and staff was friendly

Nicole Kelly

2023-05

Just went to the drive through pharmacy and had some questions as there was an issue with my medication. The pharmacist at the window whipped off her headset in the middle of me talking so she couldn’t hear me anymore. The second pharmacist was much more professional. If you can’t handle yourself professionally when someone is asking questions about the medication that is vital to their livelihood, pick a different job. And it’s 2 hours before closing so it’s not like I was holding her up from leaving.

Ralph Yehle

2024-04

Oh dear. Is it closing? Staffing and hour cutbacks. Dirty floors. Outside streets littered, CVS please help the neighborhood.

Brian Wene

2020-05

I have always been greeted with a smile from every team member at this locale. The pharmacists have always answered my questions & have assisted me with any further queries. I highly recommend this particular CVS due to the courteous staff members & great attitude!

deborah suminguit

2024-04

Gerry is a fantastic manager always available ,always attentive.smiles always very helpful.love cvs.

Jessica M

2023-05

I was assisted, nay, SAVED — by Pharmacist Jessica today. There was a debacle with my insurance, because unbeknownst is to me my insurance coverage had been terminated. Jessica worked with me and found MULTIPLE solutions and options for me. I have never felt more patience and kindness from anyone at a pharmacy or at anywhere at that. Also! All of this was done while she assisted her coworkers with practically everything. She is extremely knowledgeable and I am truly thankful our paths crossed today. Thank you so much Jessica!

Lydia Stark

2023-05

don’t think i’ve ever written a bad review in my life and the majority of employees here are great. but one cashier scrolls through their phone while customers are waiting. i wouldn’t say anything if it didn’t happen every single time i’m in this cashier’s line. tonight i needed medical supplies for a minor injury and it took me saying “the card machine hasn’t changed” about ten times for the cashier to hit the button on the computer. staring at their phone, with airpods in ears, whether it’s three hours or three minutes to close. i like the little candles they sell for my bathroom.

Mackenzie Turner Bargen

2023-08

The pharmacy hours (9am-7pm) at this location are extremely limited. CVS definitely does the least to meet customer needs, this one is no exception.

Colton Harrington

2022-05

Store used to be great. Then I ordered delivery through the pharmacy on the phone. I confirmed the address with the man I spoke with. It was still sent to the wrong address. It took hours to get this resolved and he made sure to continue to make the point that it was my fault. Even though my profile even had the correct address on the website and I had successfully had medication delivered about a month or two prior to this. I wrote it off as a bad experience and decided to try again as I have a hard time getting around due to disability. I have now been on hold for over 15 minutes trying to figure out where my medication is as they charged me for it, sent no information, and when I try to order it online it wants to charge me again. Hate this CVS and will never use it again after I get this most recent screw up of theirs taken care of.

mohamed ali (Bilaal)

2017-05

Very poor service at the pharmacy n this is my 5th times experience.

Valerie Nordin

2023-05

I left and went somewhere else. The door by the parking lot was locked! Sign said I would have to walk to the corner inorder to get in. Just never mind! I went somewhere else. Good for people riding the bus I guess. But not handicapped or low mobility people that drive. 🤔

Allie Treitline

2020-05

The pharmacy is seemingly understaffed. I just got transferred over to this one & it’s been a nightmare the two times I’ve come. My script should have been on auto refill & I didn’t get it until 3 days later than I was supposed to. Tried calling several times last night & today & no on answers the phones. I’m wondering if they even care about that?? Actually come down to the pharmacy to see a large handful of people already waiting for their orders. I ask if they have mine ready & they say I’d have to wait an hour and a half for it because of the amount of scripts they have to fill. She asked if I needed it that night & I told her I actually needed it the night before & that I’m missing doses. I come back 2 hours later, 35 minutes before they close & there are 12 people in line waiting to pick up. Decided to wait yet another day & still had to see at least 8 people waiting around. I can see the problem but where’s the help in fixing it??

Joseph Partyka jr.

2021-05

The pharmacy staff was great there they are helpful they answer any questions as needed and are prompt and courteous. But the staff of CVS up front in the building is in my opinion poor. I know they are in a rough area where there's a lot of homelessness and other disadvantaged people but me walking with a backpack they treated me like I was there to steal which was very uncomfortable and very rude I would recommend the pharmacy to anybody but if you're looking for everyday needs and you're carrying a backpack I wouldn't recommend this place. Maybe the next time I enter then won't treat me like I'm there to steal from them or there to do them any wrong.

Daniel Dietz

2023-05

Staff are ok prices are alot I was gonna get a 12 pack of mountain dew but it was $10.30!! I recommend getting your soda pop elsewhere... Otherwise store has ok variety and a pharmacy to. Don't forget to sign up with cvs rewards it gives u a discount and it's worth it!

Joseph Franker

2020-05

I'll start by saying that the pharmacy staff here has always been very nice. This, however, is the worst pharmacy that I've ever had to deal with! They closed the drive through window and they are either understaffed or horribly managed. The wait time inside ranges anywhere from 10 mins to 30. My prescriptions in Sept took 4 visits to finally pickup; my Oct prescriptions only took 3 visits. I'm moving my prescriptions to the CVS in Uptown and am hoping for better service.

Lauren Gunn

2020-05

My prescription was sent in on 9/25. They said they had to order more. I call back 4 days later, and was on hold for over 2 hours, they never picked up. So I go to a different CVS and try to have it transferred there. They were put on hold for over an hour twice and never got ahold of them. So I go to a different pharmacy all together, and they never picked up for them either. So I finally had to have my doctor send all new prescriptions to the new pharmacy. I ended up being off my meds for almost a week. This is the worst pharmacy I have ever even heard of. I don't know what's going on but it needs to be fixed NOW, this is putting people's lives at risk. I would give them -5 stars if I could. Never ever get your prescriptions sent here.

Kitty Compton

2022-05

I made it thru the snow to get to the CVS, only to get a Sunday paper. So, I go inside...kinda of masking up..have it on my face..Which is not mandated. So I get a Sunday paper and there is cheap perfume next to the paper rack. I just wanted to smell it. Wasn't going to spray the ickness. This manager tells me I wasn't allowed in the store. Long story short she was reported.

Terrell H.

2020-05

The pharmacy tries their best, the customers are demanding and unprepared, they expect to get ALL their medication filled whenever they remember they need their mediation. 90% of them are last minute people who can’t seen to figure out how to prepare for medications they claim they need to survive... its open from 8Am-9PM M-F 9AM-6 on Saturday and 10AM-6PM on Sunday that’s plenty of time to call PLAN AHEAD a few days before and not com in frantically panicking Because you don’t have any refills or your order can’t be filled as fast as you want because you took your last dose last night and and didn’t think to plan ahead and prepare for your next dose. You don’t understand what the staff at this location goes though; you want special treatment in a place that serves over 10,0000 people in a month? A place that fills 4-6 hundred prescriptions a day?

Samuel Homan

2022-05

The people working here have the worst attitude all the time. They seem miserable. They made a whole line of us wait because they were observing someone new give shots. But their attitude is really what sucks. I feel bad for the new person training in. Just a bunch of crabby jerks…. If you hate your job and people so much, find a new career. Impossibly long wait times every time I go.

Jordan Mandan-fox

2022-05

First off I would like to say that the store is always nice it's just too bad the workers were not.Every time I walk into the store with or with out my 2 kids (10&6) 2 of the employees immediately will follow me around the whole time making me and even the kids very uncomfortable my daughter had even noticed that when we get there the same lady comes out and will just follow and watch us the whole time we shop I have noticed that she only does this to people of color. I have had other people say the same thing when they go there also that the same white lady employee and"the secret shopper" always and only follow them the whole time they shop. Im pretty sure she is discriminateing on us minorities

amy Akins

2020-05

So I love the deals this week, but my cashier forgot to use a coupon so I lost out a 8.49 also he was to jittery that I forgot to give him another coupon so it cost me over 11.00 dollars! I swear when the supervisors or the manager rings me up I have no problem! Also i understand that this store has a high theft rate, but I am so mad that I lost a coupon their to boot it wasn't even used!

Alana Tirimacco

2018-05

I will never return here. My doctor sent a new script to the pharmacy and they refused to fill it for 4 days, giving me a ridiculous excuse each time I called and asked about it, such as not being able to fill it because it didn't have refills even though I'd never filled it before or that the script was old (it was 1 day old). Finally they told me insurance didn't approve so I called insurance and they said they had approved it so they didn't understand the issue. Insurance called the pharmacy and demanded they fill the script so they did. When I went to pick it up, I had to request to speak to the pharmacist for an explanation of my new meds and he seemed annoyed that I was asking him to do his job. Overall, horrible service and I was not on the right medication for 4 days due to the incompetence of the pharmacy staff.

Margaret

2020-05

Prescriptions aren't filled when sent over by my doctor. When I call to try to ask them to fill the prescription in a timely manner, no one ever answers the phone. I've been on hold upwards of 1 hour before giving up. The only solution I've found is to go there in person and inquire about a prescription, and then wait 30-60 minutes for them to fill it then and there. Totally nonsensical that someone should have to do in order to get their medicine later than they actually need it.

charles mccann

2020-05

If there was an option to give no stars I would. I have been on hold for 1 hour-- no one has picked up the pharmacy phone for 1 entire hour. But lets start with the fact that I have a patient in pain....who came to see me yesterday....and I called in a prescription for him....YESTERDAY...and it was never filled by the pharmacy. So the patient calls me to say he never got it and he has now been in pain for 24 hours and I cannot get in touch with anyone in the pharmacy to get this medication called in. This is beyond absurd. People need their medications. I will never use this pharmacy and any patient of mine that requests we call in to this location I am going to have them select another location.