4.5 (25)
2195 Daniels St UNIT 101, Long Lake, MN 55356
(763) 253-0230
worldwide-gaming.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Pearson
2024-04
I received the new hopper on Monday and my machine is back up and running normally.I plan on ordering the parts you suggested to fix the 2 hoppers I have which are not currently functional. As I mentioned I may end up sending them to you for the professional touch.It’s been my experience than many of the “players” in your industry are a bit “shady”. I am very happy to have come across your company which is reputable and professional.You will be my go-to from now on!Thanks Again!
Willie Gilligan
2022-05
I went to them searching for one specific machine that no one else I contacted could find. After a few weeks Bradley found the exact game I was looking for and he verified it with photos so I put in the order with the options I wanted and in a week it was in my home up and running. Service after the sale was excellent, I ran across a problem one night & sent them a email with some photos and before 7am the next day Bradley had sent me the fix. So I want to let everyone know Bradley and the others at Worldwide have been top notch and my experience with them has been fantastic.
Terri Hoernemann
2024-02
My husband and I have been married for 50 years.Rather than go to a casino we purchased 2 slot machines ,we now play side by side guilt free! When we found out they had a lay away plan no intrest we purchased 2 more. Way better to play at our own casino playing my bill money over and over and never have the tight money crunch after playing .Kids and grand kids come for casino night too . Now that’s a game room!!We were delt with fairly and happy with our purchases. Valentine’s Day is comming soon don’t miss the adventure of building your own casino . I keep fifty bucks every time I get a royal flushAnd giggle every time I loose it all to see how long before I do it again.Oh and I serve pop and snacks while we play..so much fun !
Steve Loose
2023-09
Bradley was excellent to do business with !! Great tech support. Melissa was great, Answered all questions. Very knowledgeable Lady . Very pleased with my machine. !! A+ all the way. They do business the old school way. You can actually talk to a live person and get answers. Great Company !!
Dennis Martin
2022-05
Excellent service, Bradley really came true, excellent machine. I couldn’t ask for a better company to have purchased my slot machine Thank you again your new friend Dennis
ernest alexander
2022-05
Just wanted to post about a great experience with WWG, Carson in technical Dept came thru and took care of an issue over the phone, I was prepared to ship back my entire machine but he fixed it over the phone, Thank you so much WWG !!
Joseph Addimandi
2023-05
Ordered a coin comparator was sent the wrong oneI forwarded four or five pictures and described exactly what I neededWas sent the wrong unit - called back several times and the sales person clearly didn’t want to get involved anymore so he decided to send me to Bradley who is the owner/managerI left him two messages emailed still waiting for a refundThey are quick to take your money difficult to get a refund backVery poor way to run a business!Obviously from the owner down customer service is not a priority!Refund never received
I Am The one
2022-05
I just recently bought 2 machines from them Being the 1st time I've been there I had a lot of questions I wanted to see a lot of differentmachines. I've never met more helpful people in my life they answered all my questions wentabove and beyond what any customer service has ever done. the employees were working for meThey all stayed an hour late To make sure I was satisfied with my purchase. They helped me load the machine up . The 2nd machine wouldn't fit in my car so one of their employees put it in his car and follow me home to drop it off for me. I will definitely be going back there again. A big thanks to all you guys I appreciate your help ...Scott Carlson 4/20 /2022
David Heckenbach
2019-05
This is one of the best companies with which I have conducted business, ever! The General Manager, the owner and the techs not only know their business inside and out, they are amazing and good people.I had an out-of-the-ordinary need for some impossible to find parts. Every other company I contacted dismissed me or would not even respond. But Caroline, the General Manager of Worldwide Gaming took a tremendous amount of time to help me and had her techs custom make parts by cannibalizing separate kits and building the parts I needed. For a company this big, this was a very small order but I was treated like a VIP from start to finish. Along the way, Caroline, the owner, Bradley Hansen and the techs could not have been more pleasantand professional. And the product they created works perfectly!Anyone in the market for gaming machines or parts should start with Worldwide Gaming and they will need not look any further. This is the only company I will patronize for such things from now on. They rate a perfect A+.
Donna Willard
2023-05
Brad and his team amazing! Goes above and beyond! Extremely helpful finding what I need! Definitely a great store to deal with!Top notch 5 stars
Jimmy Ressler
2022-05
Worldwide gaming is a class business to deal with I needed a pull handle assembly Bradley Hanson took care of me. The parts were excellent and a perfect fit and service and delivery is great I recommend buying from then any time thanks Jimmy Ressler
I have one One of these too
2021-05
Great assortment of slot machines and poker / Dice tables . Awesome help with all issues and have the parts you may need . If they can't fix it you don't have it .... Real Las Vegas slots and tables ... No Japan skill stop games. Only Real full size American games ... Thanks Bradley... And crewHey Bradley and crew ...Thanks for posting pictures of your new place.. the new place looks awesome I like the tables you have ..I want to look at your roundpoker table... I had so much fun shacking dice with you at old place that if I would of kept going maybe I would of taking one home.,I'm always up for some dice .. so next time I come down to see and probably buy slot or table ?? Can't have to many slot machines.
Larry Stauffer
2021-05
Bought super jackpot party, shipped to CT. Bradley and Caroline delightful to work with. Machine arrived in good shape and now part of our game room. WWG customer-focused.
Kristin Bryant
2017-05
Avoid this company at all costs. Tried to purchase a slot machine from them as a Christmas present this past November. Machine arrived broken. Their policy is to hold onto your money (more than $1K) until they get resolution from their shipping company. Failed to return my phone calls or emails for weeks. Finally had to reverse the charge on my credit card, only to have them try and fraudulently charge my card again after receiving back their machine. Rude owner - indicates as a customer I have wasted his time. You don't need or want this hassle. Find another place to buy your slot machines
Mike Starke
2015-05
I would like to thank Worldwide gaming for the help in getting me the correct part to repair my slot machine. Not only did they answer all my questions they also provided instructions on how to do repair. My dad is very happily playing his slot machine right now and having fun with the grand kids. He will be able to play while watching monday night Packer football! I know you are based in Minnesota so I had to rub that in...We need more companies that help their customers the way they did. Thanks for the top notch service and super fast delivery. I highly recommend!
Kathryn Macchietto-Hartmann
2017-05
Fantastic company to deal with! I had many, many questions and they were polite and courteous. Could not have asked for a more friendly team! Am thrilled with the packing and the machine itself!Will have tons of fun playing this machine. Thanks again for ALL of your help!!!
paul falzarano
2023-05
Super good technical support, little hard to get a hold of sometime , but they always call you back and are extremely helpful
Carl Benson
2023-08
Game after game 2 pr nothing else playing a long time game is off kilter fh and flushes all over the place hardly ever get over 2 pr
tracy rawley
2023-05
Great customer service ordered a chair from them packed very well arrived in great condition
Tom Hand
2019-05
I had trouble finding the manuals I badly needed and the kind folks here at Worldwide Gaming took care of it and made me a great deal!
Thomas M Kingstedt
2018-05
Bought slot machine recently. Good quality, delivery to my home, fun bunch to deal with.
Matthew Magney
2023-05
If your into wanting a slot machine for your home game room this is the place to go
Doug Gallwas
2021-05
Very professional, enormous Inventory and fabulous service!
Denny Smith
2020-05
Excellent service 5 star!!@
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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