La Crescent Animal Care

Carol Rask

2024-05

I just rescued a black cat that I named Cubby. I new my first visit was going to be here at LaCrescent Animal Care. They're all so friendly. I always get my questions answered. I had all my past dogs come there. So worth it!!!!

Jesse S

2024-05

A clinic staff that really cares about your feelings and your loved ones care. Dr. McCormick and also Bonnie, I don’t recall her last name. Have been excellent.

Brian Stokke

2024-05

I've been going to La Crescent Animal Care for a number of years now following the advice of a friend. I had two Shih Tzu dogs they had done an amazing job with before they passed. I currently have a cat they attend to and do an amazing job as well. Throughout the years I can get a little sensitive/emotional on issues I may not overly agree with, but all-in-all they have the best care of the animal at heart. The entire staff is awesome. I strongly recommend!

Teri Banks

2023-09

We had a rescue Puggle named Dexter who we took to La Crescent Animal Care most of the time we had him. We moved further away and went elsewhere for about a year until our dog was diagnosed with terminal bladder cancer. We knew at that time that the only person we wanted in charge of our dog's end of life care was Dr. Bonnie. She, and the rest of the staff were so wonderful and compassionate until the very end. The day we brought him in to cross the rainbow bridge was awful, but they made it the best it could have been. Today I came home to a beautiful sympathy card and our Dexter's paw prints in the mail. To say I'm touched is an understatement. If any staff at the clinic are reading this, please know how much those details mattered to my family in our time of grief. We are grateful for all the compassion and care. Thank you from the bottom of our hearts.

Stephen Noe

2024-02

We've been a customer for years, but the recent decline in service has left us with mixed feelings. While there are a few positive aspects, the negatives have become increasingly hard to ignore.Let's start with the positives. The veterinary technicians at this clinic are undeniably friendly and seem genuinely caring towards the animals. Their warmth and compassion have been a consistent bright spot during my visits. Additionally, the prices for services are notably affordable, which is a relief for pet owners on a budget.However, these positives are unfortunately overshadowed by several significant drawbacks. One of the most frustrating issues is the lack of appointment availability. Scheduling an appointment has become a logistical nightmare, and the inflexibility in booking has left me feeling stranded during emergencies. They currently only allow for same day appointments. Furthermore, the clinic does not staff a veterinarian on all days, further compounding the challenges of scheduling. This limitation in availability has resulted in delayed care for my pets, which is concerning when time is of the essence.The front desk staff, in contrast to the friendly technicians, have been consistently unfriendly and unhelpful. Their demeanor creates an unwelcoming atmosphere, and their lack of willingness to assist with inquiries has been a source of frustration.Communication is another major issue. The clinic fails to return messages promptly, if at all, leaving you in the dark about my pet's health concerns. This lack of responsiveness has eroded my trust in their commitment to effective communication and customer service.Lastly, the refusal to provide prescriptions for medications that I can purchase elsewhere is a significant drawback. As a pet owner, I should have the option to choose where to buy medications, and the clinic's unwillingness to accommodate this preference is a major inconvenience.In conclusion, while the friendly technicians and low prices are commendable, the decline in appointment availability, limited vet availability, unfriendly front desk staff, poor communication, and prescription limitations have collectively soured a once-positive opinion of this vet clinic.

M Duell

2024-04

I've been taking my dogs here for a few years now. Prices are cheaper then my last vet and I've heard the same from others. We usually see Dr. Bonnie and she is great.

Suh_van_uh

2023-05

I used to take my cat Clara to the La Crescent Animal Care, and they took such great care of her. Because of her older age, she was losing weight and not acting like herself. They provided me with a lot of different options at help her, which did for a while. Late 2021, I had to put her down at the age of 18, but the amount of respect and empathy they showed I think really helped me through the process.I called them a couple weeks before and talked to someone at the desk about that having to be an option and they were so sincere talking me through that possibility, how the day would go, reminding me that I can pay ahead of time, so I would not have to pay afterwards. (I am so thankful she told me this by the way, because when you are dealing with loss, you don't think about it). The day we put her down, they treated her gently and gave us so much time to just process.After that loss, I moved to a town further away, but when I got a puppy, it wasn't really a choice to go anywhere else. Gaia, my puppy, loves the 30 minute drive to La Crescent, and frankly it is worth the drive. Gaia loves it there.I can get a little overprotective with my animals and over worried. So I admit, I call them often asking about issues. They have NEVER dismissed me. They have NEVER talked down on my concerns. They give me solid advice, and I put a lot of trust into them and will continue doing so.Thank you so much to the staff of La Crescent Animal Care!Pictured: Clara and Gaia

Christopher Wysong (Chris)

2023-06

Super user friendly. We’ve lost 2 pets over the years due to sicknesses. Each time the levels of compassion were beyond compare. They are great at taking care of the lil critters for regular health checks too though. Easy to make appointments and they always have good advice when we call in and ask. We’ll keep using them for sure.

Dejah Williams

2023-11

Please read the negative reviews and BELIEVE THEM. The receptionists are rude and need better customer service skills. They are sneaky here and will run tests and make unnecessary "consultations" with different veterinarians without telling you the price upfront. The only Employee I can tell cares about people and their fur babies is Danielle. Other than that, this place is just horrible.

Claudia Adriazola

2023-08

I have a mini schnauzer that is very difficult for grooming. She was banned from other grooming places for being difficult. I found at La Crescent that they were able to handle my mini schnauzer very well. I also was rold that my MS did great. At the same time they were able to treat an ear infection that she was having. All the staff is very friendly. They even took my Bella for a walk while I was on my way to pick her up. I had a great experience. Very recommended.

Kelsey Bolton

2020-05

When I take my greyhound mix, Wesley, here, they don't just take excellent care of him; they take great care of me too. As a first time dog owner and now a new foster mom, they have been nothing but comforting, reassuring, and advising. Wesley is extremely comfortable in their presence too because they are so sweet with him. On top of that they are absolutely the most affordable in the area! I am extremely grateful for La Crescent Animal Care.

Jordan H

2024-02

Be helpful if you were to answer the phones or even return my message. Called three days in a row left two messages and nothing. Guess I’ll look elsewhere.

Rachel Brown

2023-06

I chose this vet, and gladly drive further to get to their location, because they're one of the very few that offer emergency services. Unfortunately I had to use that service as well (dogs can sometimes get Lyme's even with the vaccination!), but fortunately the vet was able to get his very high temp down and got him on antibiotics. He's a happy 11 year old pup again.

Leanne Stokes

2024-02

Since my groomer had an family emergency another staff member was able to step up and assist me.

Katie Jensen

2023-05

La Crescent Animal Care has always taken amazing care of our dog! We typically only have to visit for her annual check up, but they are always there for us when we've needed care between appointments too! I recommend La Crescent to anyone needing support for their furry family members.

Lori Rosson

2023-11

We have been bringing our dogs to La Crescent Animal Care for almost 30 years. They provide our pets with the best veterinary care in the coulee region and they treat us like family.

AMP-USPSA Shooting Sports

2023-05

Have gone to all other vets in the immediate area. We will only trust our fur kids to the good people of La Crescent Animal Care. Dr. Bonnie is one of the best out there. They care about YOUR kids like they are their OWN kids.

H.L. Maher

2023-10

Very clean and friendly animal hospital. Joy, the new groomer did wonderfully with our high anxiety dog. Thank you so much.

Judy Macejik

2018-05

I recently took my dog Boedy to their new groomer, Tory Bruggeman. My dog is a German Sheppard/Mutt around 70 lbs. I typically get him 'fufu'ed' as we say, every 2/3 months as he sheds terribly and I have tried many different groomers around our area . We had him bathed/brushed and she did a fantastic job! Normally when I pick him up he is still damp or when you pet him, hair will stick to your hand or he stills has tons of hair coming off of him. Not this time! All I can say is WOW, she did such a fantastic job on him. I can't even pull a hair off of him because he was so thoroughly brushed. That is amazing in itself as he has such a thick undercoat. Even after 2 weeks, he is still not shedding. What a treat to not have to vacuum our house constantly as he normally sheds like a banshee and there is usually dog hair everywhere. She did his anal glands/nails and even trimmed hairs in his paws. He was prancing around as he even knew he looked so pretty. So happy and she will now be our groomer. Thank you for doing such a wonderful job Tory! We will be back!!!

Valerie Donahue

2023-05

Always friendly, smart, and helpful. Great prices. Easy to schedule an appointment and super flexible if emergency care is needed. Love this place and I wouldn’t take my fur babies anywhere else!

Dr. Sue Stewart

2023-05

Dr. Bonnie & her Tech Jeanne were wonderful with our 2 month old kitten! Also a shout out to Karen at the front desk who made it so easy to book an appointment and was so caring and concerned about our little Callie and getting her in to see the Dr.!

Marie Varble

2024-04

Friendly service that gives great care. Definitely reccomend

Kaila Langrehr

2023-12

Unbelievable. Pepper would never let us get the job done but this place (person) is Amazing. Thank you!

Jane Rudert

2023-07

Sadly we needed to say Goodbye to our 12 year old miniature dachshund. The staff were so caring, gentle and understanding. I so appreciate the kindness shown to us on such a sad day.

Tasha Starr

2023-05

Love the care we receive every time! My boy is a big baby and has posterior sensitivities, so he can be a stinker that tries to sit when he should stand. That's never a problem for any of the wonderful ladies that work here! They are all so patient with him and reassure him with love! We are always treated with care and kindness, and I couldn't ask for anything more!

Lost in Black (Lost in Black)

2023-05

These guys have always been there when I need them, even in the middle of the night when we discovered my dog had crystalluria. Can you imagine staying all night catheterizing an old dog? Absolutely loving people, knowledgeable vets with the best technilogy, and hands down the best collection of vet techs I’ve seen in over 30 years of having dogs. Easily, EASILY the best vet in the La Crosse area, absolutely zero question. Thanks for taking care of my grumpy old men.

Dawn Kast

2023-05

We really appreciate how hard the staff works to get us in when we have a concern and they are already double booked! They take the time to follow through with everything and answer all of our questions. Our pet has less anxiety with the vet staff and doctors at La Crescent Animal Care.

Carol Anderson

2023-05

We were so pleased with Lacrescent Animal Care, they are very thorough , KIND & truly care about your Pet & You . We needed to have an appointment asap and they were so accommodating, I would like to Thank the whole staff for working with us. 🐾 I highly recommend Lacrescent Animal Care

Riley Schroeder

2022-05

I’ve taken my dogs here a couple of times since I’ve moved to the area and they are ALWAYS great. Front desk is friendly and prompt. The vets/techs are always gentle and sweet. Prices are reasonable and they always make sure I have all the info I need before I go. Definitely recommend.

Amanda Pikus

2023-07

We had to bring our Winnie girl in after she got stung. We were visiting for our camping trip. They were very accommodating and got our girl back to feeling better.