4.7 (341)
1254 Town Centre Dr, Eagan, MN 55123
(651) 454-3458
chuckanddons.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paula Banicki
2024-04
This Chuck and Don's is always so awesome and so friendly! We love shopping at Chuck and Don's and now we love it even more. The staff were so friendly we arrived close to the end of the day and the staff said our dogs could find as many Easter eggs as they wanted. Then they made sure we were aware of all the specials that were going on. After we checked out the staff were so kind to give a small bunny bag of treats for my dogs to take home! The staff at the Eagan location are always so friendly and welcoming!
Jane Gormley
2024-04
Great healthy foods and treats for my dog and cats. Knowledgeable and caring staff at each and every store I have visited. Love the rewards program! I was thrilled to find a Chuck and Dons in the Denver area while we were traveling in our RV. Thank you Chuck and Dons! Jane and Tim ( Sophie’s humans)
Matthew Tuggle
2024-02
By far the best store experience we have ever had. After a formula change in our cat food both our boys started having trouble with their food. Staff helped us exchange to something new while providing expert recommendations. We love this store and thank everyone for their care and excellent customer service last night.
Brittany Leach
2023-12
Great stores with very knowledgeable and helpful staff. Always have a great experience!Had the food I needed. And actually had more protein options in Eagan than the store I normally go to! Got in and out really quickly. Nobody offered to help me with carrying food which is unusual. I needed the help that day.But still a nice, easy, quick trip to get cat food and that didn't affect my score. I get that we all have moments where we miss a small detail here and there.Highly recommend the yarn catnip toys! They use remnant yarn and make some generic and some well known characters... And they all look a little silly. Huge hit with my cats every single time we add one to our collection!
Amy Swenson
2024-04
This is my local Chuck and Don's and I love it. Everyone that works there is very friendly and they go above and beyond for you.They have great sales and you can find yummy birthday treats for your pet here.
Karen Menke
2024-02
Eagan Chuck and Dons are always friendly and helpful for our dogs specific needs. Our dogs love going in there! They are very knowledgeable for all of their product lines whenever we have a need or question, and we've been going there for years.
Angela Goble
2024-01
They have been a wonderful store to go to. They always try to get me the best deal and always are helpful. We've actually switched our dog food to the Roosevelt brand and have been having good luck with it.
Scooter Fisher
2024-03
Was looking for grain free recipe, worker pulled a wholesome grain recipe and proceeded to tell me it was “better grains” and was the same. Wouldn’t trust her with my McDonald’s order.
Rita Hussman
2023-05
Outstanding customer service from Jason & Sandy today. They are both very knowledgable about pet health & the products that are best for them. The store itself is spacious & orderly, & just a couple of turns off Yankee Doodle. Highly recommend shopping there. 😊
Ron M
2024-02
I've always had a great experience buying from this Chuck & Don's. Orders are always quick and easy and customer service has also been great! Definitely recommend shopping here.
Jean Chrysler
2023-11
Great staff and a wonderful selection of my dogs’ favorite food and treats!The two kittens waiting for adoption were adorable!Using friends of Chuck’s rewards really impacted my savings!
N M Imbracsio
2023-10
I have cats and I feel like the Eagan C&D is more "cat friendly" than other locations-- lots of selection of food and toys! I also love that there is sometimes an actual cat in there that I can see or pet. The staff at Eagan C&D are extremely efficient and friendly-- and knowledgeable-- I always enjoy coming in for my supplies!
Susan Schmid
2023-11
Candy the manager is very friendly, helpful and knowledgeable. She has helped us with food, treats, food toppers, and life vest selection. It is clear she loves her job!!!
Erika Seaquist
2024-02
Super nice staff, and a great selection of pet supplies!
Trevor Litke
2023-08
Very friendly staff with local food options! Paige is especially helpful and kind whenever I pick up my next bag of Kibble. Her treat recommendations helped to keep my dog engaged during high distraction training sessions!
sarah haugen
2023-07
Today I was picking dried chicken food for my dog and this employee was so rude to me and She asked for my Dads number and she looked it up and she kept saying that Oh we don’t have that account under your Dads name and I know for a fact that my Dad has one under his number.I have never been treated so badly and so poorly their before and I hope she gets fired because she doesn’t know how to treat customers like actual human beings literally the two customers after me and she treated them like nothing even happened and Yes I get what it’s like working with customers because I work at a clothing store .But I don’t even treat customers in the store like that because I know how to treat people how they wanna be treated the right way.Treat people with kindness and don’t disrespect other people. I will never go back their again.That’s was poor customer service right there.I will only go their unless I’m with my Dad and other then that I will never go thereBy myself again.
Katie W
2023-05
I started at a different Chuck and Don's, but they didn't have what I needed. So I called this store and was impressed from the moment Katherine answered the phone. She was happy to help me and quickly checked the stock for what I needed (and at least 3 other stores didn't have). They had one in stock and she was so kind to put my name on it while we rushed to Eagan. From the moment I walked in, Katherine was helpful and complimentary. Great experience from before I even stepped through the doors!
Natalie Coninx
2023-05
Oh sorry. I mistakenly deleted this review. Yesterday I loved to visit the orange and white kitty!! She reminded me of Ginger same breed as her (Hope) when I was a kid ❤️❤️ my dad teased me that I needed one cat 😅😅😅
Stephanie D.
2020-05
Very clean store, staff was nice and helpful. Greeted when we walked in. Little kitties for adoption looked healthy and happy.
jereme schulz
2021-05
It is always a great experience at Chuck and don's. The staff are extremely knowledgeable and friendly. They genuinely care about your pets and want the best for them. I have asked many questions of the staff and I always get a good idea or direction. The items I need are always in supply and I can find them relatively easy in the store. The prices aren't the cheapest around, but the quality is far superior to other places and you won't get the experience anywhere else.
connie johnson
2021-05
Chuck and Dons is AWESOME!!! The staff is well trained, friendly, helpful and very knowledgeable! Abby gave excellent customer service! She is very patient! The staff is always checking to see if people need help finding something. If you are looking for a store for your pet needs, I highly recommend Chuck and Dons!
Derek Nelson
2021-05
I love the amount of products packed into such a small store (for dogs, specifically). It's very rewarding to just browse here and hone in on what you need - a much better experience than shopping at a Petco or Target, IMO. I didn't do any direct price comparisons, but the prices seemed reasonable. I will probably begin buying dog food here as they have a great selection and rewards program.
Susan Johnson
2024-04
Always an exceptional customer experience - thank you!
mitzimae metcalf
2022-05
I came in seeking advice on diet for a diabetic foster cat I am currently caring for. Beth Voyles was super knowledgeable about the brands of kibble and there ingredients. She also was patient and sympathetic while a complained about others suggested diets. It was super nice to have on staff someone who able to listen and advice. Couldn't have asked for better service.
Jennifer Sheldon
2024-04
The only place we buy our dog food from!!😊
Justin Dybedahl
2016-05
This is by far one of the best pet stores I've been to. We've made this our go to shop based on the staff alone. The staff is very courteous, friendly, and always willing to help with any questions you might have. Be sure to sign up for the friends of chuck program if you plan on being a regular here. It's free and you get coupons every so often in the mail. They also have a buy ten bags get one free program for members.
Daniel Albing
2017-05
This is a great store. I was running errands the other day with my daughter, so I called the store, asked if they could pull a 20lb bag of dog food for me, and they had it waiting at the checkout counter when I got there. This was a big help, not having to drag my little girl all over the store looking for it. Friendly, helpful, and especially, knowledgeable staff. Ask them any question about any of their products and you will get solid information.
Diane Penn
2024-03
They helped me find the food and loaded it in my car. Always pleasant!
Andre Walker
2021-05
Fantastic service and variety of feed for animals. Abby was very intuitive and passionate about proper nutrition for animals, and was well versed in all the companies she showed me. Best place to buy your pet food!
Sam Ryan
2021-05
Scott and Skylar are probably two of the most professional, kind, and caring employees you could get. These two made sure I felt welcome and that I was taken care of from the moment I stepped into the store. I had recently adopted a cat and it came with this handy little coupon book. (p.s. adopt from the humane society and chuck and don's will make sure you are set up) The quality of their customer service extended far beyond a welcome as they helped me obtain all the great things I needed for my new fur baby. While I was shopping they allowed me to bring things up to the register and stack them there for convenience. They answered every question I could have and were extremely accommodating when it came to honoring these coupons. The two of them made it an amazing day to shop at Chuck and Don's and I am incredibly grateful I was outside of the city that day. It is worth the drive out of the city to get this service and knowledge from these two great people. Thank you, Scott and Skylar. You two are amazing and I hope the Chuck and Don's sees the value you offer and accommodates accordingly; someone buy them lunch at minimum.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-7 PM |
Sunday | 10 AM-6 PM |
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