Lake and Company

3 (2)

102 W Main St, Crosby, MN 56441

thelakeandcompany.com

Claimed

Outdoor sports store

Service options

In-store shopping

Reviews

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Gina H

2024-01

12/30/23I received the gift card 115 days (and a flurry of emails) after I originally asked for a refund for the $119 inky sweatshirt the store sold me. I would rather have mailed their trash back & gotten a refund, but they didn't allow this solution. Overall....I wouldn't recommend shopping at this store. Terrible customer service experience.12/27/23Jenna emailed that it's on its way.12/26/23I have yet to receive a gift card. I emailed Jenna. She replied that the gift card was missed in the packages sent out.12/14/23I posted this 1 star review.A few hours later, Jenna said the store went through an acquisition & she can't refund me, but could send a gift card for the $119 inky sweatshirt.I replied with my mailing address 4 hrs later.10/7/23-12/12/23I sent the email chain to employees Jessica & Megan, along with two follow-up emails that went unanswered.9/7/23-10/7/23I emailed the company to initiate a return. Maddie replied to me twice, but my other 3 emails went unanswered. On my last email to her, I got a bounce back email saying she didn't work there anymore.8/25/23I bought a sweater at the Crosby location while on vaca. When I got home, I noticed it had two ink stains on it that had been attempted to be cleaned.

cooper Craine

2024-01

Nice little shop

Opening Hours

Monday	10 AM-9 PM
Tuesday	10 AM-9 PM
Wednesday	10 AM-9 PM
Thursday	10 AM-9 PM
Friday	10 AM-9 PM
Saturday	10 AM-9 PM
Sunday	10 AM-6 PM

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