Bazonzoes

Cami

2024-05

*second update* we were able to get a refund from the owner, when we went in the salesman actually suggested we buy the weed that we came in to replace because its so dry and disgusting, they even have a warning sign on it now and we even told him that's what we were there to replace and he seriously said he would buy that oz amd he enjoys it from time to time which makes me feel like the company is just trying to get rid of bad product amd push it out which I find funny he said he enjoys it cause last time when we bought it and brought it back everyone claimed no one in the store had even seen the products. Not impressed with the staff or selection here. I don't feel as though I can trust this dispensary or their employees so sadly I won't be returning.*update- contacted owner as requested and only got one reply from them which was basically hello what happened which was pretty quick after i sent my first email then radio silence, they do not care about theor customers*We hopped in and bought a quick oz. Never had a bad experience at a dispensary before but we got home today and popped open the bag and this weed was rough, it was in a sealed bag you couldn't see and we have had dry weed before but never have I ever had brown dry weed that feels and tastes like it's been vaped or something before. Never in the years of smoking have I ever complained to a dispensary but this stuff I thought for sure had to be a mistake or bad batch or something. They basically told us sorry you buy what you buy and offered us 20% off of our next order which the girl at the counter said they give out 20% discounts amd coupons all the time and they never check the expiration date on the coupons so they basically gave us nothing and sent us on our way. Here is the weed in question. Any green you see is leftovers from what I had before from Lume on the tray and all the gross brown is what I was sold to me as a regular oz in a sealed bag with decals on it so you can't see the bud

B J

2024-04

Favorite staff of any/all dispos. The employees really make the vibe of this place! I love the set up, aesthetic, and openness of this dispo in comparison to all other I have experienced. Knocked a star off on the flip side, for the fact this place has a tendency to run out of their top shelf products and doesn’t replenish them for so long that I end up having to take my business elsewhere for months at a time, until they re-up. Highly recommend.

Jeremy

2024-04

Security power tripping over new entrance door being used as exit when it's clear of entry traffic and that same door used to be the exit. Guy is hotheaded to pitch a fit about me holding the door for a woman and telling him next time I'd use the "exit" but 3 days ago when I came in the other guy fist bumps me and tells me to have a good day as I use the entry for my exit (as I see many people do). I understand liabilities, but the way he handles small things only raises a question to how he'd act in a real security situation. Feel free to reach out for input or more to the story. I like bazonzoes and everyone there, but that security guard will no longer be regarded as a man who deserves respect.

Devin Hall

2024-03

Absolutely great service. This was my first visit, icame in a rush needing to get to work and they were very nice and understanding and got me out the door. One suggestion is a different system to get people in the door faster. I was DEFINITELY that customer today and they were very professional.

Alexandra Mew

2024-04

I ordered online 4/20. It was delayed a little longer than usual but the customer service is unmatched! Professional, kind and affordable. Thanks for making my day 💕

Amy Everett

2024-02

I’ve been a customer of this company since they opened and when I tell you they do a great job that’s an understatement, they are the nicest and very knowledgeable on products. They listen to my questions and are able to direct me to whatever I need. When I arrive I’m always greeted with smiles and when I leave I can say I’m truly happier than when I got there and it’s all because of the staff.

Meltdown Detroit

2023-06

Friendly service and amazing selection from A-Z. Top quality buds and products. Definitely one of the best in Michigan! Good prices and specials

Jet Jaguar

2024-03

The past 4 or 5 times I've come here the product has been like dry dust. It doesn't seem to matter if I get the "popular" brand the higher priced or lower priced, it's always dry right out the package.

Alex Martins

2024-02

Best customer service team, and great deals. The staff is mature and educated on the products they sell. I have yet to have anything but a stellar experience here. Forgot to mention they have the best events around!

dylan tyt

2024-03

My favorite dispensary in Oakland County. Great deals and great weed. 1 recommendation would be not to ask any of the bud tenders for advice on a purchase, and don't take any of their words for the quality of the product, they always give you the worst stuff and it has to be on purpose just to get rid of it. ¯\_(ツ)_/¯

David Laird

2024-04

I made a purchase online and went to pick it up. It was on 4/20 so I thought that there would be more people than usually on a Sat. The line was out the building and around the corner. That's why I pre-ordered.The line for pick ups had about 20 people in it and didn't move for 20 minutes. I didn't have the time to wait all day so I tried to leave. My car was blocked in by all the cars waiting in line for curb side pickups. I finally had to yell at a guy to get him to move up a little so I could leave. Don't have big promotions if you don't know how to run them. I work in Centerline, I'll be going there for my weed.

Tyrone Williams

2024-02

The person at the door made me feel more welcome. Then when I got in the Back, That was supposed to do the actual customer service.At that point is where I felt rushed. Even though I explained this my first time ever beingIn this type of establishment.

Brian McGhee

2024-04

I bought 3 jars of 5g wax on sale. The displays look great but the stuff sold to me was watery. When i came back (immediatly) the manager Will told me first that he cant do anything and I got what I got. It was so watery I poured it on the counter and he would not do anything except get mad at me and told me to leave his store. And if he wanted to give me a refund he couldnt because it now wasnt full. Thats ok. Many other great dispensaries around I can continue my buisness with. Unless they make this right, I will not be back.

Nick Palizzi

2024-01

I had a great experience tonight at Bazonzoes in Walled Lake! As a regular, I always receive great customer service and today I'd like to shout out Jacob who took care of me in a timely manner and also made sure to let me know all of the deals that they currently had!I will always come back and I will recommend this dispensary to others!

Jacob Abro

2024-04

Always love coming here, but today even more. Thank you so much Chad for your help, God bless you my friend🙏

Kevin White

2024-04

Nice place with a wide selection of items. They take their time to help costumers selact the right item. Cool atmosphere

Katie Fogarty

2024-03

Last few times I’ve been here my bud has been dry af. Even the most popular ones! Flower isn’t cheap so it really sucks when the product I get is bone dry.

Faith DuBose

2024-05

Excellent products and good deals. My visits are always easy and a breeze!

Abdullah Mahmood

2024-04

Chance is amazing at the front, super friendly, really nice, and even milled my car when I was stranded, give that man so many raises and shares in the company, I come to bazanzoes for him specifically

Ian McClain

2023-12

In my opinion, this is the the place other dispensaries should model their standards against. Their selection is great, customer service is incredible, and the speed of the delivery service is mind blowing. I love this place and if you are looking for the best dispensary in the Walled Lake/Novi area this is hands down the place. Kudos Folks

Smith Jones

2023-12

The delivered a cartridge that was tested 6/2/22. They sold that to me. A cartridge that’s a year and a half old. They have no quality control and will just sell anything they have in stock without worrying about what it could do to their customers. A quick google search says to proceed with caution and a cartridge over a year old has probably went bad. I will never be ordering from them again and I expect a refund for a cartridge that made me sick. I am furious.

Scott Renouf

2023-12

Great prices huge selection. Edibles and concentrates are always fire. These guys have been around since the beginning. Paid their dues and kept coming back. Ask for Alex if she's working great people all around though.

EARL E

2024-01

First time at this location. I usually go to dreams canna. I was in the middle of working and drove 35 mins across town after putting in my online order. Got here at 8:54 me and another customer arrived at the same time who comes here every week. Not even 9 yet and they closed. Could of went anywhere but wanted to give em a shot. Lost a customer.

Chris Venticinque

2024-01

So disappointed with this place this ChristmasI was in their store Around the 12th of December.When waiting my turn to go inside the "room"When a gentleman from Bazonzos started to explain their fundraising efforts ("secret Santa") for local familiesThe gentleman explained that gifts would be accepted for and distributed to some local familiesI decided to take two of the tags off of the tree and buys Christmas presents for a boy and girl.Asking for help from that same gentleman, he chose a tag with a boy and girl noted.Not until I got home and could examine what/who I had chosen, did I realize I had chosen ornament/tags that had an entire family with 7 children.Oh boy, now what!My wife and I decided to go ahead and purchase gifts for all of the children on the tags of what was none as the "Gingerbread family"We spent the better part of the next weekend going to stores so we could buy all of the things that the children had asked for. Their needed items as well as their 1 wanted item.Each child, ranging in ages from 8 to 17 got Hoodies and sweats, socks, shoes, bedding, and hygiene items for the older ones.My wife had gone on the website to see about details and time frame. She also saw that for each gift purchased, that purchasers would receive a ticket for a drawing held at the store for gift cards ranging from $500 $250 and $150We purchased 37 gifts for this family (hundreds of $)And were happy to do it!!!When I came back to Bazonzos to bring in the gifts I was shocked to have the manager tell me that we would only receive 7 raffle tickets, one for each child.I was taken-a-back!I tried to reason with the manager but was told "this fundraiser wasn't designed to give you/me an exaggerated number of tickets to win a prize! "Take it or leave it"WOWNow I have a choice. Take the gifts we purchased specifically for each child's age and gender or leave them so they could enjoy Christmas morning.I accepted the 7 tickets, put them in the raffle box and left the store.I hope Ryan and/or Anthony, the owners of the store, who would NOT answer my phone calls chokes when they read thisreview.This was blatant retail fraud and I hope those of you who see this review will take this to heartMy wife and I are not wealthy but the thought of a family in our local, who could not afford to buy gifts enough for their children "tugged at our heart strings"I hope they have a wonderful Christmas dayI hope bazonzoes goes out of business and that manager "William" gets coal for ChristmasTrust me when I say this review is tame considering the distain I have for bozos

Blake Tyler

2024-02

Great place! Very clean and great staff! First time there just yesterday! I found my go too place for here on! Will for sure be back again!

Christopher

2024-04

Super expensive and it's like walking through all kinds of security just to get in there. Not a good experience. I recommend Lume in walled lake

Brittney Taylor

2023-12

Ridiculous pricing. I grabbed the Cheapest cart(crude boys) and battery for 25 and 15. I can get the same cart for 7.50 at amazing buds or 10 at most other dispensaries. There's a lot of deals but they don't make up for the price gouge

Sufyan Bacall

2023-11

Kayla at Bazanzoes is a true gem! Her extensive knowledge of the products and their effects made my visit informative and enjoyable. She was patient, friendly, and went above and beyond to help me find the perfect products to suit my needs. The customer service here is outstanding, thanks to Kayla. I’ll definitely be returning for her expertise and the fantastic selection. Highly recommended!

Moe Sanders

2024-02

Customer service was great! Jenna V was very helpful and super sweet! She gave out good recommendations too

David Tozer

2024-01

Was in there earlier today and had a great experience with Michael my budtender , extremely knowledgeable about cartridges and edibles. Merry Christmas and happy New Year’s to the entire staff that I have come to greatly respect over the years.