3.8 (10)
1217 Coolidge Hwy, Troy, MI 48084
(248) 643-0694
stores.petco.com
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Jasmine Brown
2024-02
All of the Vet Techs were extremely informative. I was given a lot of information and felt very knowledgable after the visit. They also treated my pup with love and care which made me feel very comfortable.
Robert Campagna
2024-01
A very helpful place to stop by for yearly and 3-year well-priced vacation and rabies AND meditation! TY The information side-effects sheet helped me be okay with a little tired and lazy dog but his reactions were ALL on the normal side. He was very tied, my 9 lb. Chihauhau and no appetite.Normal. A worried dog dad wants to be certain! He feels great today. Even wants food. TY And for a guide sheet to pet trauma and dog/cat ER services. Knowing and preventing preparation and information, helps navigate my pets health more easily. Thanks, Vetco and Petco.
Brenna Stanecki
2023-10
Completely unprofessional and unreliable. I scheduled an appointment for 12:55 to get my dog’s canine influenza vaccine. About an hour and a half prior to my appointment I started to get calls and texts from what appeared to be one of the clinic employee’s personal phones asking me to come in earlier because I was the last appointment of the day. I responded and let them know that I would be keeping my original appointment time since I work during the day and could not move it, to which I was warned that if I was more than 5 minutes late they would cancel my appointment. I showed up early, and it was clear they didn’t read my appointment request because when I told them my name they asked what service I needed for my dog, I told them that she needed the canine influenza vax, and they told me they didn’t have it. I would avoid vetco clinics at all costs - they clearly just want to go home as early as they can and don’t take the time to let customers know that the services they ask for aren’t actually available.
Lauren Mileo
2024-04
Very pleasant staff and took care of my dog and her needs efficiency and effectively
Naci Yilmaz
2023-05
I took my dog for rabie vaccination. After the vaccination, they were going to send me the vaccination report to my email. However, I waited several hours and I did not receive the report. I called the office and waited at least 20 minutes to talk to somebody. They revised all my contact information including my email address and I would receive the report in a few minutes. I waited another one hour and I did not receive any report. I called them again and asked them the problem and wanted to talk to the manager and agent made me to wait at leased 15 minutes and the agent hung up the phone. Again I called the office and reported the incidence and agent said that manager would call me in a few hours and I still did not receive any call. I called the office again and agent checked my email and It was wrong and corrected it. All my personal information was sent different email address and they made me very vulnerable. Now , I do not know how to correct their mistake!!
lashaundra mcclendon
2024-02
Friendly customer service and was very informative.
Marie
2023-09
Nothing above and beyond, typical experience for a fur kid store.
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | 10 AM-1 PM |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | 10 AM-1 PM |
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