4.7 (129)
108 W Lake St, Tawas City, MI 48763
(989) 362-3821
tawas.doitbest.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trey Pipesh
2024-03
Great hardware store! They have all your hardware needs, in addition to guns, fishing gear, and an awesome gift shop. They also have very reasonably priced rental equipment!
Jannette Paisley
2023-05
Until the other night I have been pleased with their service. I stopped in at 5pm to buy paint. The woman that had to be called to that department was annoyed. I asked a question about the two brands they have and was given an impatient response. I chose my color and then looked for trim color. Her reply was "you want more than one?" As I was leaving a customer was told we're closing and they forced the door close. I realize they close at 5:30 but customer service shouldn't suffer because employees want to check out. I am disappointed at our home town hardware for forgetting why we go there instead of Walmart.
rita hoxit
2023-08
This is the best place for you to get amazing service and the best people who knows what you need and how much it will cost you. I love this store so much.
Brian Morley
2022-05
Went in there March 28 looking for help with my pump and tank. The two guys in the plumbing area took almost 2 hours with me, found everything I needed, put it together for me and answered every question I had. That's customer service!!! I want to say thank you very much for the help. Made my plumbing experience quite a bit easier.
Lisa Marie
2021-05
Locally owned and operated by a great family. Very clean and helpful staff. I love getting my paint from Jen! Ryan is super helpful and a very nice kid. You can get all your hardware needs and some very cute gifts! I buy my beach decor from here.
Kim Stanley
2023-08
So we were some where else for over ten years and it's so nice to see that very much has changed! They have a lumber yard, and still very helpful and nice!!!
keith Norman
2023-08
I appreciate that they're not charging me rent, because as often as I need to get things for jobs, I basically live there now. ; )
Joel Jacobs
2024-05
Excellent selection and service
Tim Ryder
2021-05
Loved it here. They have everything! I've never been treated so we'll after walking in. I was greeted during the course of my 10 minutes I was asked if I needed anything 3x. So impressed!
Roger L
2021-05
This store has just about everything a guy would need for a project and a helpful staff too. Why wouldn’t the owners NOT protect their valued employees and customers from the COVID by NOT enforcing the mask mandate?? A mask is one of the few tools we have to combat COVID right now. Think about it!
tonya macgregor
2021-05
If I could review my experience today without a star that would be my rating. Needed help in the paint department. asked questions about a product and wash rushed and told, and i quote " I am going to lunch so what do you want me to do?" Well, never has anyone there been so rude or impatient. I would rather drive one hour and 15 minutes to Saginaw instead of 20 mins to Tawas to pick our paint.
Brian Parks
2021-05
I love this place. I almost always find what I need and the staff is super friendly and knowledgeable. I do wish they were a little more diligent with mask wearing and enforcement. I don't want to get Covid again.
Bill Whitehead
2023-05
Called for topsoil and they told me over the phone they had more than 800 bags available. Drove to the store to have the cashier call someone and they told her that they couldn't get to it. That was a complete waist of time and gas money.
Dan Nelson
2019-05
My father and uncle have owned hunting property in the area for over 50 years and always came here when anything was needed. Now the property is mine. And now I know why they came here!I couldn't get the doors on the cabin unlocked so I came here first.A employee was busy rolling up floor protectors and had his hands full but he told me what to use and another employee took me to it. Then I went to the counter where the keys are made, just to be sure it was ok to use. Theperson there told me to use the PB Blaster and that it is the best. He also suggested that I should take a replacement doorknob set just in case the old one was beyond repair. He also told me he could re-key the new lock if needed.You don't get that kind of service in the big box stores here in Toledo Ohio!Oh, by the way, the PB Blaster worked the first time and I exchanged the new unopened doorknob set for oil for my equipment, a new key, and water less hand cleaner, with the help of other employees.The employees did their jobs and much more to help me find what I needed and not just point and send me on my way.The store manager and Do It Best should be proud of the staff! Now I will renew a family tradition of shopping at their store! Thank You
Christopher Carder
2021-05
Nice store and friendly personal. Had everything I needed and was told if they don't have it it will be there with in 2 to 4 business days.
Sean B
2021-05
Full service locally owned hardware and lumber yard affiliated with Ace Hardware. Great service. There is always someone to help you. Great variety of products covering all of your needs.
Joe Ferullo
2021-05
Refuses to enforce wearing masks. Even encouraging people not to wear them with the sign posted at their door. You would think they would care about the community that keeps then in businesses
Mary Reinke
2019-05
The owners and employees are great at helping you for whatever your looking for. Clean store, and I've never have had any issues shopping here.
Chicken Tender
2021-05
Never had any problems always there when I needed them. The staff friendly and quick to get you back on your project.
Doug Muzzarelli
2023-05
Always a good experience here. Good people working with you to get things done.
michael schulz
2022-05
Workers are always so knowledgeable and helpful. I've been there many times and have never been disappointed.
jkagen69
2022-05
A really family oriented store... All the employees are so polite and friendly..Love going there.🛣️👍
Linda Hicks
2019-05
They had just what I wanted and it was on sale!This store has very friendly and helpful people working there. It is very clean also.
Mari
2021-05
Great small town hardware store owned by wonderful people. Love supporting this business that gives back to our community.
Edward L.
2019-05
A very good small town hardware store prices are sometimes high but most of the time there not bad. But there staff are very nice and really helpful.
James King
2018-05
This is a great local hardware. Well staffed with well educated helpful folks. Have a good selection of materials and supplies including lumber. Have a sporting goods section as well.
Denise McCarthy
2021-05
Such nice, helpful, knowledgeable people!So happy I shop here often!
Daniel Lane
2019-05
Great people. Needed a bunch of electrical stuff on a sunday just before they closed. I called ahead and they picked it all and set by front counter. Thanks Todd!!
Laura Schlecte
2019-05
Love this store. They are the nicest people. It is such an easy place to shop
Audrey Nagy
2022-05
As soon as I walked in they asked me what I needed they took me right to it man I love this place
| Monday | 8:30 AM-5:30 PM |
|---|---|
| Tuesday | 8:30 AM-5:30 PM |
| Wednesday | 8:30 AM-5:30 PM |
| Thursday | 8:30 AM-5:30 PM |
| Friday | 8:30 AM-5:30 PM |
| Saturday | 8:30 AM-5 PM |
| Sunday | 10 AM-2 PM |
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