4.7 (357)
13723 23 Mile Rd, Shelby Township, MI 48315
(586) 991-6301
premierpetsupply.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laura Makela
2024-04
Love the staff and the staff loves dogs.I brought in a senior dog I was watching, and they treated him like a king. A spazzy crazy arthritic king.I'm never disappointed with the service or the products.
hwatsonfilms
2024-01
We take our dog here a few times a week to help socialize her with people and other dogs. She always looks forward to getting some of the bulk or frosted treats that they have to offer. They have a huge selection of toys for her as well. But I think what she loves the most is the attention that she gets from the staff. They always come over to say hi to her, and I think it's done wonders for her attitude towards strangers. Having a staff that really cares is what makes a great store, and it's why we will keep.coming back here!
Trevina
2024-02
I had an issue a week ago with a toy not being returned. The owner Mike reached out and honestly was super sweet. It’s not about doing anything necessarily but the fact that he cared enough to call and leave me a voicemail to express his concern for me being upset was sweet. I love how he handled the situation and how he cares about every single customer. Great company and people. I love when you can talk to someone about something and have a conversation vs a corporate place who doesn’t care what happens. I will be going back to support his family owned business. Thank you for being human!
Glenn Goerge
2024-03
The staff is so knowledgeable and helpful. My dog definitely had a food allergy and Dana was able to help us troubleshoot the issue. Now, our dog is doing well without needing medication.
Christopher Guthrie
2024-02
Very pleased with the selection of premium foods for dogs and cats here. They have the top raw brands, the top kibbles like Farmina and Carna4.Very possibly my go to store for future purchases. They didn’t have the specific raw frozen food I was looking for, but will have it for me in just a couple days. Everyone I spoke with was kind, helpful, and knowledgeable. Next time I’ll bring the puppy!
Nathan McNabb
2022-05
The staff here is amazing!!! We recently adapted a kitten (Voss) from here and the staff made the process so easy. They also allowed me to return later to use my 20% off. They helped answer all my questions and gave great recommendations.
Andrew Roberts
2024-02
The people here are really nice. They don't have a ton of variety in the stuff I shop for but a lot more for cats and dogs.
Cassandra Marofsky
2024-01
This is my goto as far as pet stores. It's clean. They have a good selection of products for all different types of pets. Staff if helpful and friendly.
Ben Caruso
2023-05
This is a HUGE Pet Supply Store with everything you can think of to do with pets! The staff is always super friendly too!
A K
2023-11
I miss when the store was family owned and had a personal feel to it. Now it's just a big chain store like any other with high prices.There are a ton of employees, yet none are very helpful or pleasant. It seemed most wanted to avoid the customers, to be honest.
Jennifer Calabrese
2021-05
My husband and I have a hard time finding this brand in stores. One morning we were watching Channel 4 Saturday morning news and saw the news anchor speaking with the owner of Pet Premier. He was sharing information about this brand. I was so happy to see this because in my area (Marine City) You can't find this brand. Even if you head towards Chesterfield its just not available. So I hoped in my Jeep with my pups and headed towards Shelby Twp. Kinda a far drive but worth it. One of my dogs has skin allergies and this food helps tremendously with that problem. The staff at this store was so helpful and friendly. I bought 2 bags because im always afraid I won't be able to find it again. So happy that I was watching TV at the right time. Im a forever customer of this store now.
Wag N Tails Dog Activity Center
2023-05
We love teaching our clients here and being able to easily point out the products we recommend. Excellent service. Top notch!
Samual Evans
2023-11
Best pet store in the area. Very friendly and knowledgeable staff. Plenty of variety in their wares, so no worry on finding what you need. Definitely check them out.
Alexandra Ziolkowski
2023-08
They have definitely changed from the Purely Pets we loved. They still have some of what we want, but not in cases how they used to. Also, now they are demanding to have your email to get the same rewards and discounts that you used to be able to get with just your phone number. Lastly, the staff is now full of teenagers who are totally unprofessional. It's now, sadly, just like any other chain store.
Lonnie Akers (L.A.)
2023-05
Took my Rottweiler and my German Shepherd there to use their self bathing station and it was great! It's a private room with a door and has all the supplies you need. Staff was very helpful and super friendly. They have a nice selection of toys, supplies, foods, etc. I'd definitely recommend it. I'll be going back for sure!
Brian Nickel
2023-05
One of the best pet supply stores I have ever been to! The staff is amazing, and the selection of items is pretty expansive! They have fresh doggie bakery items, toys, fun stickers, dry/canned foods, fish, and tons of other accessories to keep your fur baby entertained. It is always fun to just browse around and find something new to take home. They also have a loyalty program to help you save a few bucks too!
Dave GermoNprez
2023-11
Very helpful and friendly staff! The vast amount of products for sale inside blew me away I had no idea when I looked at the place from the outside that it would be like that!
Debra Kubiak
2021-05
I enjoyed the visit , the owner was very considerate. Store was very nice, prices were reasonable. Love those treats!!!!
Nancy S
2023-05
This location has come along since it's purchase by Premiere, but it isn't quite as good as the Rochester location just yet. They finally have freezers with a selection of frozen raw foods and carry a myriad of pet treats (void of locally produced products). It's worth a trip if I am crunched for time and I hope they continue to get better.
Keith Kalfas
2018-05
Awesome place. The owner is super cool and very honest.
Andrew “Andy” Johnson
2018-05
The staff is super nice! First time coming in, thought I'd stop by. I was looking around for stuff for my bearded dragon and an employee stopped by and asked if I needed any help and was very nice. I got 6 dozen crickets and he gave me some extra! The place is very clean and the prices are not too expensive. Overall I'm very impressed!
Ed Minnesota
2022-05
The young lady assisting us was very knowledgeable and helpful. We're were shopping for our first Leader Dog puppy. She had several good suggestions for our trip home to Minnesota. Highly recommend shopping for pet items here.
Ashley Harr
2018-05
I’ve been here twice so far and the staff is so nice. Also, the prices on toys are really good, comparable to amazon.
Christy Moceri
2017-05
Couldn't be happier with the service. The staff is always friendly and the store is never overcrowded. I am especially pleased with the range of options for cat food, as they offer the regular brands as well as all-natural dry foods, and human-grade wet food. They have definitely made a loyal customer in me.
firstname Lastname
2020-05
The owner is awesome, has answered a ton of questions and is always available to chat with. All treats and food are made in U.S. and you can't beat the prices. You also earn rewards and can use 5 dollar off coupons per rewardSame lamb sausage 2 dollars cheaper then the dog store at partridge creek. Highly highly recommend Purely Pets, my dog is never disappointed
luke r
2023-07
Young employees were more concerned with socializing and fooling around. Cashier was helpful and friendly. Not much for bird supplies.
Dan Farenger
2018-05
Great Local business!Very Knowledge staff!!Self serve wash station for pets!Our go to Pet store for this guy!
Jennifer Defer
2018-05
This pet store is really nice. It's one of very few pet stores that carry the brand of dog food my dogs eat. Their prices are fair and dead on with the big chain stores. It's clean & organized. The employees are kind, helpful, knowledgeable; and the owner is just as great.
Candice Garlow
2018-05
I love this store! For starters it's location is very convenient. I can run in get what I need and not spend all day waiting in line to purchase my items. The staff is very helpful and knowledgeable. If they don't have it in the store, they will order it for you. We needed a larger dog crate and they got it for us. Even helped carry it to the car. The variety of dog treats they carry is awesome. So if your puppy gets tired of chicken, you can try another flavor! They have a bonus program when you spend, you earn money to use on future purchase. I've saved a lot of money using this program. They also carry items for small pets i.e. Rabbits, Guinea pigs, hamsters, birds, and fish.
Andrew Smail
2020-05
I took my dog in for a bath/shower at a cost of $10. I would have to say that is was completely worth it. The tub is up high so no bending over to scrub your pup and they have a rope clip to prevent your dog from jumping out. They have almost too many shampoos to choose from so I guess you can choose a shampoo that is good for your dog. Many varieties, even ones for sensitive skin dogs. They provide a towel and pretty much clean up what you can't get to. The blow drier is probably a bit on the string side as is scared the heck out of me and my dog. Hold on or the hose is going to fly. The store itself is clean and has a good selection. Staff is friendly and helpful.
| Monday | 8:30 AM-8 PM |
|---|---|
| Tuesday | 8:30 AM-8 PM |
| Wednesday | 8:30 AM-8 PM |
| Thursday | 8:30 AM-8 PM |
| Friday | 8:30 AM-8 PM |
| Saturday | 8:30 AM-8 PM |
| Sunday | 10 AM-6 PM |
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