Family Dollar

4.2 (91)

24 S 3rd St, Sand Lake, MI 49343
(231) 767-6186
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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marissa ashley

2024-05

Literally worst customer service I’ve ever seen. Never even spoken to when I check out my items. Went up to ask a question to the cashier the other day and she completely ignored me as I stood there for a good 2 minutes. They’ve lost my business. Will not be going back to this location.

Kerry Boyer

2024-04

I love going to this store I am a newer customer I have only visited here 4 times and I usually enjoy my visit but today was very different the staff is usually friendly but today I couldn’t tell the staff from the customers and we had to return because the staff last week forgot to take the anti theft tag off the product so with receipt and product we came back to get it removed. Since we enjoyed service before we did a little holiday shopping . When my daughter asked for a basket to more product in I didn’t know where they were I didn’t think it would be a big deal so I gentally put the items in the cart where the other product was and used it instead of staff asking nicely abt why I used the basket she asked in a demanding tone why I used that basket and when I replied I wasn’t sure where I could find the baskets she replied oh my staff wondered why you emptied that out . The feeling I felt next was anger and not wanting to return but I know they have other staff so I will return knowing I won’t have to see the same staff.Easy fix when she saw me entry basket she could have said I am sorry mamm do u need help finding a basket they are over there instead of embarrassing the customer in front of others . I did put product back in basket and in order and neater than before….

Hali Matthes

2024-05

The guy with the beard always has the best costumer service. Probably the friendliest person I've ever encountered in retail

K H

2023-12

The store manager is real rude and shouldn't be a store manager. The store is so cluttered its embarrassing. I'm going to start shopping at a different family dollar.

Alyssa Bergman

2022-06

Sunday morning, July 25, 2021, i went to this location. The doors weren't open till 8:10am and the lady on hand apologized. But when I went to check out, she just started complaining about how she didn't work mornings and she kept telling her boss that but her boss wanted weekends off. She just was over the top. The person I was with was so irritated that he left his change and I grabbed it for him.Every time I come here the staff are always either on their phone or they are just complaining about anything and everything. One time I came here and the lady was on the phone the WHOLE time she was cashing me out. Like come on.

Felicia Dewey

2022-06

The new remodel is a nice upgrade. Shopping here is always fun. Great employees, exceptional customer service. Tinker is a wonderful cashier. She is always willing to do what she can to help.

Diane

2022-06

I felt over looked no cashier so I went to the first register emptied my basket awaited the cashier. The cashier came up and waited on the customer's behind me at the second register! No closed sign on either one and when I spoke up my response was I just came up here. I loaded my basket back up and sat it on the floor and left. I do not need to shop at this store anymore.

NickyJackpots

2023-07

Pleasant staff although they may be short staffed because shelves are rarely stocked up and inventory is in the walkways and aisles.

Brenda Brewer

2023-06

The are breaking state law by refusing to take can returns of a product that they sell. I was told today they do not take returns any longer ,and by law they can not do that.

Cody Eickenroth

2021-06

Georgetta aka “Tinker” is the saddest excuse of an employee I’ve ever seen. How does someone with such pathetic work ethic have a job? Whoever runs this place should do us all a favor and fire this clown. Also absolutely nothing in the refrigerator/freezer is marked correctly. Really helps when people are shopping. Complete idiots

Paul Brownell

2021-06

Great family store environment, with sanitary procedures in place. I was Helped right away when looking for product. Friendly clerks and an overall wonderful experience, even among visiting other family dollar stores.

Emma Morgan

2018-06

Huge store, always clean, friendly staff, stocked with great things, really happy with the selection and quantity of sizes when it comes to their clothing. I absolutely love this location!

Mich 2nAmend (Brandonn S.)

2023-06

It's my hometown store so of course I love it!

Mary Ann May

2021-06

Hard to shop when the aisles are blocked with merchandise to be put up. Those carts should remain in the back room until that person has a chance to work them.

Brandon Johnson

2019-06

Friendly staff and a quite large store. Went there to find their $5 and $6 CDS. Found 5 great ones. Not much around that area so this store is very convenient.

Trisha Klunder

2019-06

Most of the staff are super friendly .. The store itself is pretty small resulting in them not having a lot of what the other family dollars have

M Sanders

2022-06

I love doin my shopping here the cashier's are all super nice 🙂

Mike Walter

2022-06

Contacting the owners through public records to let them know there managers are a risk to the company and the employees not to mention the insurance company they are a bunch

Cecilia Wolgamott

2023-06

They have a good team in there now. Very very helpful when finding things.

Jodi Osborne

2021-06

New store manager is rude, the associates are not very nice either. Always on cell phones or outside the front door smoking

Michael Rizor II (Razormate)

2017-06

Very nice store at a great and convenient location! This is exactly what I needed, so thank you Family Dollar!

jeff stoner

2019-06

Awesome people who work there. A joy to talk with while waiting to get checked out.... 👍👌

Mary Keeler

2022-06

Great store good prices not crowded at all

Caryn Bradley

2022-06

It is a nice place to pick things up that you are out of. And close to home.

EagleEyeExplorer

2019-06

About time Sand Lake got a Dollar Store. Great store, clean and well Organized.

Zachary Doerr

2021-06

Great customer service! I love my new marker

Robert Burley

2019-06

Thay are nice there alway great service great place to go friendly there too

Betsy Ross

2019-06

Clean, helpful and nice place to shop if you are in a hurry

Anthony Quick

2019-06

Decent selection, clean, easy on and off the road parking..

James Embree

2023-06

Fair prices and on my way home

Opening Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-9 PM

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