4.4 (1475)
3431 Tittabawassee Rd, Saginaw, MI 48604
(989) 793-4266
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A Leonard
2023-11
These folks at this store are so kind. I go in there enough they know all my animals names. Definitely recommend.
Cindy Tanghetti
2023-05
Excellent help in finding the right dog food for Regan 10 years old and for Madison 11 months old. They also helped carry it to my van.Quick stop on my way back up north - it was convenient and employees very helpful!
Micayla Hughes
2024-04
Went there to buy fish and the saleswoman was snippy about me having a 60 gallon tank at home and wouldn’t let me buy feeder fish/30c goldfish. There are 40+ fish in that SMALL tank but she would let me get 4 with my tank size but if I was feeding them to another fish it wouldn’t matter? She was rude and short and I left with nothing. Couldn’t stand her attitude. Also watcher her pluck out two dead fish.. great look.
Brian Erskine
2024-03
Tom The manager Wouldn’t give me the price that was on the product that I was getting ready to purchase when I got to the till I mentioned it to the lady she tried to charge me 19. 99 for a fish clearly said it was 9.99 7. 99or 3.99 so what did she do? She ran over there, took all the stickers off and said that you have to pay the price that’s underneath the stickers to me. This is false advertisement they will not go by the price that is on the wall that is given to everybody to see I will not come here ever again in time shouldn’t be a manager. If you can’t work out a solution his solution was that’s not the price, but the sign is wrong. Well when the sign is wrong then you have to do your job and make sure that the sign is right when somebody comes there and takes a picture and you get up to the cash register and they do not want to give you the price that is visible, there’s the problem I will mention this to everybody I know. Who is going to pay $20 for one fish when the sign says it’s only 9.99 clearly they don’t do their job and can’t be truthful and give somebody the price that is given on the wall. Sad I will never come here. I will go anywhere else but here very unprofessional to me it’s sickening.
Andrew Hoy
2024-04
They have lots of great pet related things! Their pet salon is top notch, especially groomer Jenny, lots of experience and does lovely jobs on all her doggies!
Ilene Wininger
2024-04
We had Paige as our groomer, she did a great job on Moka's nails! She is always friendly and caring.
Angela Read
2023-11
I got such a good deal on a 55 gallon aquarium. Very pleased. The store was clean. The workers were friendly and helpful. This sore is larger than I expected. I will definitely be coming back.
Linda Bohlen
2024-01
Love taking dogs in to store. Everything costs so much. But. If you need it. They will most likely have it. Really great people working there.
Cindra Lynn Bowman
2024-04
Love PJ she is so good with my Boston terriers clipping their nails. They want to bite me, but lift up their paws for her!
Michael Potter
2023-05
Saginaw store has a nice inventory of items we buy each month. They support the local cat adoption groups which is great. Location is great, near Barnes & Nobles. Staff were friendly and helpful.
Patty Bosley
2023-05
Paige always does a great job grooming Daisy, She's very helpful when I have questions. Makes it a good time for Daisy she loves to go get pampered.
Janis List
2024-04
Staff are very helpful and I can always depend on getting what I need.
Chuck B
2023-05
This location always courteous & nice / however, my pet went in for dental cleaning at 9, and haven't heard a word about how it went - 4 hours later 😕. I am from Florida & will never take my pets to Pet Smart in Bradenton. There's been way too many incidents & deaths at that one.
Alicia Bellen
2024-04
Lisa B does a great job grooming my dog everytime.
Timothy Leske
2023-09
Love this place, so much pet stuff here.
Jason Bohinski
2024-03
MY GOODNESS LISA TOOK CARE OF MY DOG LUCY . SHE GAVE HER A BATH AND DID AN ABSOLUTELY AWESOMEJOB!!!!!!
Georgette O'Dell
2019-05
Love that I can take my sweet babies with me to shop for their favorite treats. The staff is available to answer questions an offer suggestions for new products.
Krista Neumann Kollman
2023-11
Lil pricey but they have huge selection and it's not cheap stuff that'll fall apart or break good quality food too for reptiles n stuff ..I went to another place for frozen mice n I'm pretty sure it made my snake sick but the mice here made her happy n she's still kicking it so I'm always getting the mice here for now on and mealworms r ALways in good shape never got a bad batch yet they are never dark always big and juicy for my bearded dragon they approve
Jackie Halmon
2023-05
I got a fur baby for my wife, and we came to get things/accessories for her Yorkie and was pleased with the help and knowledge of the employees. Thanks guys
Christine Vargas
2024-02
Sales clerks were very friendly and helpful. Very knowledgeable!
Mark Owens
2023-08
Great customer and pet service, very happy with our groomer!
Ang Elisech
2024-02
I always love going into Pet Smart....all the animals and they always have what I need.
Craig Wark
2024-04
Got down the road and found out I was given the wrong order and it was cold.
CRAIG STORNELLO
2023-11
Made my daughter's day staff was super knowledgeable did not pressure or try to over sell me especially not knowing anything about guinea pig
Kate Nicefield
2023-07
PetSmart is where I shop for everything I need for my cat. It's close, the prices are mostly fair, and the staff is always super friendly and helpful. Treats, food, toys, cleaning supplies...you name it: they have it. And if you have any questions, they have answers. Just a nice place.
Shelby Huntley
2023-09
Slow checkout, we normally go to a different petsmart and that one’s always clean. This one not so much. They had apparent lack of staff and there was dog pee on the floor by check out that had clearly been there a while.
NanaK
2019-05
Meeko always loves his trips here to visit Santa, take his doggy training class, and visit all the super friendly workers
C Badger
2022-05
We have the best groomer ever :) Thanks ShiannaLeaving our appointment satisfied as always. See you again
Amy Peavey
2023-05
I bring my GrandPuppy here to have her nails trimmed. Its 22$ to have them cut, filed, & her ears cleaned.
Rick Stack
2024-04
Got wide selection of things my go to spot for my dogs
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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