3.9 (102)
404 W Genesee Ave, Saginaw, MI 48602
(989) 341-7260
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erin Campau
2024-04
I was in this store on my lunch break and the nice gentleman checking out the customers at the register had a MINOR error with a UPC code, not his fault. The manager on duty not only raised her voice but began belittling him in front of everyone! She was not giving any constructive criticism or suggestions as to how to correct the situation at hand. I felt terrible for him as he was only trying to do his job. He kept his cool the whole time and never showed any anger or embarrassment for being treated so poorly by this miserable person. She should not be in a managerial roll. I hope the man behind the counter knows he is appreciated.
Kam Harrison
2024-01
I really don't like how on a rainy day after I had only been in the store for 2 seconds the guy instructed me to take my hood off like I'm some kind of thug before I could even shake the rain off me. Just to be treated like the cashier had better things to do when I got checked out. Plus, I'm pretty sure the guy that asked me to take my hood off kept watching me like I was going to take something from them. This isn't the first time I've been treated like this in this place, but I know it's the last. I'm done with you guys. ✌🏾
william martin
2024-02
Terrible customer service. I walked up to the first register and the employee Emerett left and came back after some time. He was ignoring me so I asked if he could ring out my items and he responded with an attitude. He handed me my bag from behind the counter, tried to start an argument and left the register.
Charles Hundersmarck
2023-06
Manager Curtis physically threatened me the other day. Got in my face, with his finger a quarter inch from my glasses, screaming at me so close and so loud that his saliva was ending up on my face. And definitely loud enough that every customer in the store could hear him, incredibly unprofessional. I will be pressing criminal charges, the police explained to me everything I need to do to file a police report and get the ball rolling on that. Going to go down to the police station and file a formal report as soon as the precinct opens on Monday.The crew told me before the police arrived that they were literally planning on lying to the cops. Everything I've said is true, on God.Doesn't matter what the customer is doing, its absolutely illegal for a store manager to physically threaten a customer. And it all happened on camera.The store manager Jess has told me she wishes she could fire him, because he has such a terrible attitude. She said he is the reason they can't keep new hires. She says that she thinks the regional managers are pulling strings to make sure Curtis doesn't get fired.Former store manager Wes also really wished he could get rid of Curtis.Avoid this store at all costs.
Yo girltiffany
2023-11
They customer service is trash and they accuse you of things that you didn’t do they all rude and need some respect y’all hire anybody y’all judge people for their look
Blaine Trarop
2023-05
Always friendly staff, busy location doesn’t give them much time to stock and ring up. Only thing I can say negative is if you call them if automatically gives you a busy signal. Don’t know if it is really because they are on the phine or just off the hook. Its fine just forces you to go to the store to see if they carry what you want, which they usually have some brand of what you want if not the actual brand.
Jacob Zuriel
2023-06
Walked up to the store yesterday, middle of the day, and saw a tall black employee ANGRILY yelling at the Pepsi delivery guy outside the store. Made me feel very uncomfortable.
Ted Van Buren
2020-05
I am amazed at the reviews on this store. I have been to hundreds of stores in my life, and I have never ever seen such a disgusting place. The entrance I had to walk over something sticking and dirty, the inside of store is a mess. Floors are nasty to put mildly. The dirtiest floors I have ever seen in a store. I would be ashamed to even work there. Or how about this, if you work there mop the floor. Boxes in the freezer are empty due to lazy staff obviously. This is the problem with business's staying in business in Saginaw. Cant find any decent help. I will never enter this store again.
Jason Bohinski
2024-02
It's family dollar what else do I need to say?
Mary Burkey
2020-05
Hands down the filthiest of all the family Dollar locations in Saginaw. Several aisles had merchandise spilled all over the floors making it impossible to push a cart down. It's like a yard sale in there, every day. Management needs to prioritize the cleanliness of the store instead of worrying about labor costs.
S Korpal
2021-05
Almost always has what I need and is in a convenient location near the highway. The staff is very friendly and happy. This is my preferred location even if other stores are closer to home.
Mary Kagen
2022-05
This dollar store has alot of seperate items in smaller amounts to offer at dollar prices several items great selections although its not property put away causing trip hazards for elderly and staff was carrying on a conversation re: a customer whom tried stealing day prior...overall 3 star
Carrie Blohm
2020-05
This store is extremely unorganized and messy. The staff was heard talking about one another. The isles are way to small. I can say the prices are affordable.
Marie Bezjian
2018-05
The place is always kind of messy, but it's always busy too. Close to home, quick in and out for essentials, decent prices.
Nina Gardner
2021-05
Friendly staff but are underpaid and need more help.One of my favorite shopping 🛍 places for household items
Janet Elisech
2018-05
I go there every chance I get very friendly service and they have everything anybody could want for a dollar
Stephanie Dockham
2022-05
Friendly customer service, store looked stocked and organized
Gary Voit
2018-05
Some of the nicest women I have ever met...they go out of their way to make sure U get what u need
Analyze This
2020-05
Love the new look, but way understaffed as always and wheres the dammmm music over head, we tend to shop more with music💯
Tammy Brinkman
2019-05
Dirty with stuff thrown everywhere. It's a messy store and employees are not friendly. Doubt I will ever go there again!
Chris Day
2019-05
Inside always looks cluttered and unorganized, but aside from that it's like any other family dollar, good quality cheap items
Courtney Rau
2017-05
Really nice brand new store. Great staff!
Jamie Theriot
2018-05
Was here today and had the most wonderful customer service!!
Marva Guster
2018-05
It's Close To Home And I Know All The staff And I Use My Coupons To Get All My Discounts Which Are Great
Francis Reid
2021-05
Convenient, good sales, low prices on personal items,. Good food items in freezer for microwave 😊
Terrill; The Ponderer
2018-05
Bla... Employees always wanting to leave, and and complaining that their job is so hard..... Mostly the man... Actually only the man
Irene Castillo
2021-05
It was soooooooo messy.. Boxes every where.. Shelves empty.. I'll be sure to go to another Family Dollar
Peggy Harvey
2019-05
Great place to shop,friendly sales staff.
Annette Harper
2023-05
Got great deals today,and always great service
Juls Hoffman
2021-05
Wow organized and full of inventory!!Nice job!
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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