Auntie Anne's

Amanda Horn

2023-11

Would not recommend this place. There was two cars in front of me in drive thru and two people inside. Once you are in the drive thru you can’t leave because of a curb. I waited a half hour finally got to the window and paid then the lady told me they are out of pretzels I had to wait 7-10 minutes and they would bring it out if I pulled around. Waited 15 minutes and I went inside and asked about my order with no customers inside and was told it would be 10-15 minutes before I get it. I said it’s already been 15 minutes since the lady in drive thru told me it would be 10 minutes. The girl said I don’t know where she got that from and walked away. Checked in for my order another 15 minutes and they still didn’t have my order had one of my cup of pretzels out of 3 so I got one ice cold and after an hour and ten minutes got my other two cups. They wouldn’t even give me my money back or say sorry.

Cindy W.

2022-05

This is the pretzel dogs given to me. I asked for a different cup bc this is burnt, she said it “15 mins wait”. No apologies or anything. It’s clearly burnt and you should not be selling anything like this. Not for $10

Francine Arens

2024-03

Expensive & not very friendly. Our $7 drink lid wasn't on correctly. Drink spilled & they offered nothing. Next to close in this nearly vacant mall perhaps? :/

Rhonda Greene

2023-10

This is the most chaotic place I’ve ever seen. There were more employees in the kitchen than there were customers waiting in line. While we were waiting in line we could tell that the staff were struggling so we changed our order to something we could see they had a stack of in the case ready to go: classic pretzels. There shouldn’t have been a wait. Yet somehow it still took us almost FIFTEEN MINUTES to have pretzels in our hands. There was an employee who appeared to be in charge of expediting who spent the whole time standing there staring blankly at tickets, obviously with no clue what was going on around her. Pretzel was just okay - I suspect it would have been a little better without the wait.

Kathy Frasher

2020-05

We love this place! My favourite is the pepperoni pretzel nuggets with strawberry lemonade. The children prefer the plain pretzel nuggets, which are also delicious!

Bonnie T

2023-12

Absolutely horrible service. Was here two weekends ago for an event and got the "really a bucket" attitude from the employees. And today I went to order a couple buckets for my family and got the same response and then told they would take a hundred dollar bill. There loss and piss poor customer service is why I decided to leave this review.

Kari Atkinson

2023-05

Delicious and yummy! Just know if you order from the app, they make the pretzels hot and fresh so sometimes there is a wait. Plus, the app will charge a convenience fee.

kim vandriessche

2021-05

I never got treated so poorly as I did at the saginaw location. First she didn't want to wait on me. She didn't say hello or come to register to take my order. The i asked how much the nuggets were she said from with in the department $5.18. So finally she came to register to take my order not friendly at all. She moved extremely slow like I was bothering her. Beside the nuggets are really expensive and getting treated this way I will not go back. Its to bad because I work in the mall and go there often. Not any more.

Brighten Lewis

2022-05

I asked for mini dogs and the woman briana asked if I wanted regular or mini, I said yeah mini. She gave me 2 regular ones and when I went back I was super nice and said sorry I asked for minis and she was so rude. She yelled back no you didn't with hella tone and hella voice. How you gonna be rude to me when you messed up my order? I work in the mall and have never been treated like that. I had to walk away before I went off.

Penny Arnold

2023-12

…More

Emily Franke

2022-05

It took 45 minutes for us to get our order. It was one cup. Several people got their orders before us. No apologies or anything. Crazy.

Alyssa Matheny

2019-05

Okay ummm disappointed.... I went and bought 2 drinks for $6 and they were disgusting. My tea was piss warm with no ice. Then my frozen lemonade tastes disgusting.

George Robey

2019-05

Wow... Paid $7.00 and got a cheap hot dog wrapped in crescent dough.. It was so bad I feel like I am doing a public service by writing a review to warn others: DO NOT GO HERE!

clocks

2020-05

I have Ben here in saginaw Michigan for 12 years and the first time my grandma took me their it wAs soooooooo good 5 star rw

Xabre Steele

2021-05

Its pretty good but the chesse was really bad. it came in a cup and it tasted really gross

glacier moth

2023-07

SO GOOD GIVE FREE FOOD NOW

Sines Leslieann

2020-05

We miss Auntie Annes in the Midland mall so this was a nice treat

Jeffrey C

2023-05

Best pretzels money can buy.

cira c

2019-05

Love the food.... stuff are always friendly

Chris Wallace

2021-05

Food was old and hard. Pop was flat. Too expensive

Skowalski Hughes

2022-05

N/A

Cristeen Hale

2020-05

Yummy