4.2 (988)
32074 Gratiot Ave, Roseville, MI 48066
(586) 294-0519
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Toriana Thomas
2024-03
My new puppy received the best treatment bring his 1st set of vaccines. VETCO is a mobile Veterinarian and they travel to various PETCO's. They're patient and very caring. Could not have ask for things to go batter. Just look at your location carfully and not end up at the wrong 1 ..
Christina Rayne
2024-04
Huge selection, friendly staff. Store is always well stocked. Usually not busy. They offer vital care for my dog which is $19.99 a month and I get $15 off anything coupons every month and 10% of food. Totally pays for itself. I think it's 20% off grooming. My dogs favorite store. And they have a nice refrigerator section of dog food (my dog has severe allergies and switching from kibble that has nothing but fillers to a whole food human grade diet. If your dog has a chicken allergy, make sure you read the ingredients because most are labeled fish etc, but contain chicken smh. Even the top shelf expensive brands. Absolutely love the grooming department! Thank you Nittaya for being Sparky and Goliath's groomer.
Baylee Christy
2024-01
Great service - never have any complaints about this location. ( Masonic & Gratiot ) They have very knowledgeable staff, they’re compassionate about their jobs & what they do. Never felt like an inconvenience asking any staff members for help. Always a good shopping experience every time I come here.
Dj Josling
2023-08
Bought this little chameleon there. Didnt plan on getting a new pet but couldnt turn down a great deal. The girls (staff) there answered all my questions and concerns. They know their lizards and were very friendly and informative. 5 stars!
Suzanne Melero
2024-04
PLEASE PLEASE do not take your dog here to get groomed. Please read all the reviews on Facebook and on here before thinking of taking your pet to get groomed. My dog got a terrible uneven haircut and they try to charge $62 for a horrible cut. The reviews I've read are horrific from hitting the dogs and for letting a dog go and the owner could not find him and how they butcher the dogs hair. Don't put your dog through this and go elsewhere. Petco does notcare. I tried contacting corporate and they do nothing! Never will I go back to this place.
domogray7284
2023-08
Beth was a sweetheart!! She took great care of my puppy yorkie miss Royal!! Royal looked and smelted amazing when I picked her up from being serviced!! I will definitely return in 6-8 weeks as Mrs. Beth suggested. I really hope that I can continue to have Beth as my groomer for Royal. SHE ROCKS!!!!!!
Haley Starr
2024-01
Always in & out fast. Clean & the critters usually seem well cared for and not in dirty cages. The adoption center always makes me a lil sad but It's nice that they offer it to help the cats find a furever home!
Jim Beam
2023-08
Been going here for years but recently had my dog trained there. Katie is very knowledgeable and knew what kind of classes my dog needed. She definitely helped with my dog discos anxiety.
Lovely Jones
2024-02
The worst thing this location has ever did was get rid of Kim. The new groomers have no clue what to do. I will not be returning because when i ask for my dog to me cut a certain way don't tell me you have to cut all her hair off. She has had long hair for four years. Honestly take your pet somewhere else. If anyone is looking for Kim I found her after a month long search at petsmart on little mack. Thank me later
Rev Eggplant
2023-12
I was in to pick up a set of Doordash multistop deliveries yesterday. Very quick pickup with everything well sorted and marked for easy identification. Thanks!
Jennifer Reno
2024-01
This is strictly the salon not the store after making an appointment for my animal over a week ago and then receiving multiple text, confirming this appointment even the day of at 9:37am States looking forward to seeing you. I show up with my animal 15 minutes prior and waited patiently. Then the appointment time arrived waited 10 more minutes after waiting , it took another employee from inside the store to go inside the salon to talk to the groomer Reggie, after what was said which I was not aware of it’s amazing how he waved me in as he was putting the other animal away, he signed my pet in after we had a discuss of what I wanted done and that was it hour and a half goes by after doing some shopping I stop by to see how things we’re going that is when I found out that my dog was locked up the whole entire time that I had dropped him off . Was I upset at absolutely no haircut no bath no nail trim no brushing teeth. They took him from me and put him in a cage and left him there and supposedly every hour on the hour they give your animal water that sounds like boarding I was not paying for boarding I was paying for service that never got done, so was I upset? Absolutely Why have rules and regulations in a business if the employees are not gonna follow they had three people there so they can’t tell me their short staff don’t overbook. Don’t tell me about this 3 to 4 hour thing after I come in to check in so after my dogs been there for an hour and a half I’m being told it’s gonna be another 3 to 4 hours , this is a place where they make the rules as they go that is not professional, honest business next time you drop your pet off do a Pop in and see where your pet is at? Just remember, pets have rights to and my pets rights was violated and the trust was broken. Caging an animal without the permission of the owner is unacceptable.
John Pollard
2023-10
The bag of food I had delivered was no good. I was offered a 30% off coupon if I did online shipping. So I ordered online everything was fine when I got the bag the feed was mushy like it had been wet. I took it to the store to do an even exchange 2 days later. And they made me pay the 30% off that I got originally to do the exchange. I’ve never had this problem with any other store. All I was trying to do was an even exchange. Will not be shopping at this store anymore!Update:After calling corporate they refunded me the charge that the store made me pay.
Kristoffer Gair
2023-05
I went in to pick up a winter coat or two for my dog. Most of the selection consisted of pullovers, which are not conducive to older dogs. He needed the Velcro kind, which I did find. Not a lot of selection, but I did find two.Also picked him up a new toy, which he absolutely loves!
Edna Barsotti
2024-04
Actually attended the Vetco Clinic at Petco for my furbabies shots. Such an Awesome Team of people.
Toya Jackson
2024-02
Great experience. My fur babies get groomed and love smelling the different treats in the store.
Toni Alter-Harrington
2024-04
Everything I needed was easy to find and the staff was friendly and helpful.
Jessica Blackburn
2021-05
I love their petco rewards. I love how cheap and good health treats they have for my rats. I bought a cage so huge for a great price. Good price on everything and a great selection
Patricia Finney
2024-04
Very friendly. Buddy loves Beth.
Tammy Marcoux (tmarcwho)
2024-03
All staff that I ran across were very willing and able as well as very kind.
jelisa gordon
2019-05
Everything was going good until when I was trying to cash out there wasn’t a cashier in sight. Me and another customer were waiting until i looked for an employee. I went to the bathroom and it was very messy.
Michael Perez
2023-11
My go to if I don’t shop on Amazon. Always friendly and knowledgeable staff members. Always a good variety of food/toys/treats for most any animal pet owners.
Sarina Taylor
2024-01
Petco is awesome I love going to take the dogs there to get their haircuts and get their food but every time I pay for the stuff with the Petco credit card gives me a hard time.
Dovee Holley
2024-04
Helpful and knowledgeable about the dog foods and help signing up for future services
Keisha Phillips
2024-03
Reggie is the best he always do a wonderful job with my pups
Brian Thompson
2018-05
Took my dog Toots into be groomed for the first time ever in her life. She looked beautiful when I picked her up. She was soft, very fluffy and not stressed out. Groomer said she is so well behaved. Made me proud as a pet Dad to hear that.
Sarah Waring
2023-05
This place was great until the last couple years. I loved the staff super friendly, even at it’s busiest the line moved swiftly, always made sure the shelves were stocked. Now however they run with almost no staff and with the exception of a few people the staff tries their best to avoid customers or in general it seems like they are trying to be unapproachable. They are consistently out of stock on dog food and have changed their dog aisles so that they are actually harder to find products unless you are looking for only the most expensive items. With the amount of pet stores in this area I suggest you go to a different store or at least a different location. It’s really disappointing because this was once my favorite pet store.
Majowl Keith
2023-10
I Enjoy Shopping There One They Have A Clearance Area I Just Purchased My Dog A Dog Pool I Was Extremely Excited WHY I Found It In The Clearance Area for 50% Off yep, I Even Found My Dod A Couple Of Dog wipes yep I use them To Remove The Dried Up Sleep on The Sides of Her Eyes, I purchase The Dog Wipes For Her Paws To Keep Them Clean After She Goes Out To Use The Bathroom, and Dog Treats My Dog Loves The Sweet Potatoe Dog Chews,I purchase The Nail Grinders Because I Don't Use The Nail Clippers My Opinion They Hurt Her Nails & The Grinder Is Much Easier I Also Purchase The Probics Soft Chews And A Variety Of Calming Treats, & Calming Vest, fish Supples Any/ Hamster Supples, Even Has Adopting Area For Cats,Rabbits, Etc Anything A Pet Owner Needs Even Live Cricets yep
Sam Iam
2024-01
Busy but still staff have your back’Great store
Heather McDiarmid
2023-05
I have been going here for years and they are amazing!; I always ask for Beth, my oversized Pomeranian gets excited to go, I think he feels like it's a spa day. They care and love animals and it's nice to see they treat the animals with patience and love. All of the groomers are amazing😊.
Kyle Binion
2024-03
Great customer service and wonderful in store selection to choose from
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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