4.7 (412)
11770 US-10, Reed City, MI 49677
(231) 832-3680
countryvetonline.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tonya Schug (Buttercup)
2024-04
You are family here not just a face you and your fur babies are loved
jane grypma
2024-05
They got our dog in within the hour of me calling. Very knowledgeable, friendly and sympathetic to our needs. Highly recommend them.
Sandy Johnston
2023-12
I absolutely love Dr Barb and Dr Todd. My dogs love them and they won't go anywhere else but here.
Laura Budek
2024-04
Very good experience. The procedure went very well, and, the cost was very reasonable. Veterinarian and staff very helpful. Keep up the good work, keep helping the animals. Thank you very much.
Josh Rochman
2024-01
Staff was amazing, extremely accommodating. I had to leave town for work, they worked w me over the phone n did a wonderful job on our little Chihuahuas teeth.
MARI
2022-05
We've been going to this vet for years... We had to make a tough decision to put our cat down because he was really sick. This was our first time putting down one of our pets. We decided to go with cremation so we could get his ashes back and have a proper burial with our kids. I noticed they offered a clay paw print from your pet... our cat's paws were very unique, he had "mitten paws". My husband was having a very difficult time saying goodbye to his best friend. So, I made the choice to get the clay paw print to surprise him... I knew it would bring some kind of comfort to him. My husband went to go pick up our cats remains. They gave us back his ashes, but they didn't have a paw print (which we paid for) there was a mistake on the paperwork. I guess whoever filled it out didn't check it off, but the price was added on the side next to it.We were quite shocked when we were told they never got a paw print. I know it might seem silly to some to be upset over it. But that option is added to bring comfort to the family and a reminder of your animal. It made us feel as if our pet wasn't important. That there was a rush that they just shuffled his paperwork (of death) and didn't bother to look it over to make sure everything was right before sending it off.I understand everyone makes mistakes; I was also told that was the first time this has ever happened. The staff definitely felt bad and gave us our money back for the clay paw print. I write this review, to be a reminder... to please have someone check over all paperwork regarding an animal's death before it's sent away. Because there's no going back and I really don't want another family to ever feel the way we did.
Alfresco Acres
2024-03
Jamie front desk was really helpful on a Saturday when having a cow emergency. Helped us find what we needed to get our medication and fluids after chatting with the vet to get them. We appreciate the help.
Danielle Snyder
2024-01
Always a great experience! The staff is wonderful and welcoming. They always take great care of our fur babies!
Michelle Mcdaniel
2024-02
My dog was ill and they fit us in they are the best and doc is caring after hours too when our dog decided to chase a porccipine.great vet!!!
Pixy D (Pixie)
2023-05
We are glad we have found a such a loving vet office for our fur babies. They are all so friendly (in person, and on the phone) we very much appreciate the work and kindness of the employees
Karren Keena
2020-05
The best place ever. They love all the animals, it's not just a job. Would never go anywhere else. My cat is my life, I trust them 100 percent. If you love your pet, then take them to the best. Yes he is in his mini recliner.
John Porter
2023-07
We drive down from Lake City because they are so awesome! One of our pooches is very sensitive to vaccinations and twice we had to leave a message after hours. Dr Barbara called us back within an hour!
William Hoke
2023-05
Staff went the extra mile to get my dog in for his vaccine and then took the time to examine a spot I was concerned about. They do a great job.
Robin Bates
2021-05
They are so great and loving toward the furbabies that come in. Couldn't ask for a better staff than them. This is my Nibbles Marie and they were so gentle with her paw.
Alyssa Price
2023-11
We have been taking our 2 year old Husky here for a year now and the vets are very good at what they do. 10/10 recommend here
Diana Swain
2021-05
They are the only vet clinic who would stay open on a stormy wintery night to take care of my sick baby who was having long seizure and needed a vet asap. I didn't even go there, but now I do. My baby is doing very well and is alive thanks to them!!!,
Sheila C
2021-05
On Feb 6th I had to have my 16 year old cat put down :( My normal vet office was not opened on weekends.I called Country Veterinary Service and they fit us in. They were extremely kind and compassionate.Today, Feb 9th I received a sympathy card in the mail. I was very touched that they took the time to do that.I will continue to take my furbabies to CVS.
Mairi Lyon
2023-06
Always friendly service and positive workers. They definitely love their jobs and the Animals they care for. Prices are affordable also. Highly recommended.
Jillian and Matt Del Tour
2023-05
We love this place for our Harley. They truly do care for and about all animals.
Gerianne Flanigan-Dent
2023-07
I have been taking my dogs for decades to Country Vet. They are consistently accurate, concerned, practical, accommodating, and professional. I trust Dr. Todd 100% as she has never steered me wrong.
Rayann Odell
2023-08
Staff was really nice! Tried to figure out what was wrong with our dog and followed up with text a few days later to see how he was doing!
Angela Cole
2023-05
The staff is amazing. Always treats both us and our pup with kindness and respect. So glad we found them.
A P
2022-05
They are very kind, they love our fur babies and are so sweet with them! We bring both of our fur babies there and our son also bring his fur baby there too! Aside from being so kind, patient and attentive, they have extremely affordable prices and I love that they are not snooty or rude like many other local vets offices!
Kimberly Chester
2023-05
I had no complaints about this office, it takes a very long time to get an appointment sure, but with planning it had never been an issue……Until my dog had a life threatening emergency and I call his vets office and am told they have no openings so they can’t help us. Seriously? He’s dying? He is their patient? So because his vet can’t take the time to help save his life I have to drive him to Traverse City during the cherry festival and HOPE I make it in time. Maybe I’m old school, but in vet experiences in the past they were always there not just for shots and check ups but emergencies. Every other vet I had cared about the animals. It breaks my heart, that they didn’t give to hoots that my dog was dying. So for those reviews that’s say they made time for your pet who was in A life or death situation I’m happy they helped you. Apparently me and my dog were not important enough.
Julia Ripley
2023-05
They did a wonderful job tending to the arrangements for cremation for my Mr. Bill Bailey's cremation. They were very attentive and helpful.
Diane Hamm (Nomad Jewelry)
2023-05
They are very compassionate. Had to put my fur-baby down recently. They were so kind.
robert hellenthal
2023-05
Such an amazing group of people and they always treat myself and my animals like their own family, never have I had a bad experience and would recommend them to anyone that's wants genuine treatment and care for their pets
Lauren Vanderschalie
2021-05
I’m a new bunny owner, and my friend has been recommending this place to me for a while. I sent this business an email asking if there were any preventative care things they might need to see her for. I also mentioned that her nails need trimmed, I wasn’t sure if they would be able to help me with that.But the person who responded to me was very short and made me feel like I was a bother for even asking. Said nothing about the nail trimming. They said “Unless you have an issue we don’t need to see it.”Like...alright then. I’m sure the vets themselves are very nice and helpful, but I definitely don’t want to be talked to like that at the front desk if my baby ever needs care. I’ll find something else.
Sandi Marklew
2023-07
Always helpful and kind. They obviously love my fur baby and want her healthy. Thanks for everything!
Andrea Nerbonne
2022-05
Dr. Barb Todd and her staff have gone above and beyond to care for and treat our dearly loved Golden Retriever, Miles. Dr. Todd was with Miles and treating him during the middle of the night. The quality of care Dr. Todd gives our animals is exceptional. We are very grateful for the quality of service Dr. Todd provides.
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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