Family Dollar

4 (57)

1465 E Grand River Ave, Portland, MI 48875
(616) 788-6009
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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BRITTNEY DILLON

2023-05

I absolutely love this Family Dollar. The employees are always smiling & joking. I already knew I’d be shopping here when I moved to town, because Tom’s rips off the residents of Portland daily, but it helps when you love the store too!

Mary Herblet

2023-05

I miss some of the old employees but I really like the new(er) manager. The store is normally well stocked and has a good variety. With current gas prices, glad they're in town.

Paula Stephens

2023-12

Got what I needed and some clearance pj pants for grandson!

Sylvia Warner

2019-05

Everything was a mess and dirty. It smelled very strongly of moth balls, enough to make me feel nauseous. We waited at check out for several minutes while an employee behind us ignored us even after ringing the little bell. Eventually someone came to ring us up just as we were getting ready to leave. We will not be shopping here again.

Bethany Merren

2020-05

I went in just to get laundry soup, it was on sale and I had a coupon for a dollar off. At the check out, the original price of the gain i got was 5.50, it was on sale for 3.95 and i had a dollar off coupon. She asked if i had smart coupons and i said yes. She told me to put my number into the key pad instead of scanning the item. Said that the system wouldnt take the coupon and repeated my total 3 more times. I asked her if she could discount it for the price of the coupon. She then said that it was somehow my phones fault and that i couldnt use the coupon and my total would remain the same. I asked if there was a manager who could over ride it, she laughed and then said she was the manager. I told her i wanted the items if she could just discount the 1.00. She did not, and wouldnt even acknowlege me at this point, and now i guess im going out of town for laundry soap. I am appaled and so offeneded that family dollar would hire someone who does not care about the well being of their customers and would award that person a role of leadership. She ignored me, and that really upset me. As if i wasnt a person any longer and didnt deserve common decentcy. During this Fiasco, i didnt raise my voice, or belittle the employee, yet she degraded me as a person. All over 1.00... ive worked retail and know managers can over ride the system for quality issue and discount anywhere from 10-25% no issue, otherwise she would have needed to call her district manager. My coupon wasnt expired, it was clipped and she did nothing. When its a world where you live paycheck to paycheck, that dollar counts and there is not one reason she couldnt have done that for me. I will be contacting the better business Bureau, and i will also be contacting the corperate family dollar chain, as customers deserve to be treated like people just as much as they are a person.

Silver McFly

2022-05

Very friendly. They had everything I was looking for. The store is clean and kept well organized.

michael olivier

2021-05

Kay is the worst old rude lady I’ve ever met will not be stepping foot in that store until she’s gone. She needs to go ruining your costumer service with rude snotty remarks. Really hope she breaks her leg on a scooter

David Campbell

2023-05

Pretty clean..well stocked..ok prices..nice staff

Candi Ramirez

2021-05

The old lady that is a manager is sort of rude and disrespectful to her customers sort of like a hater

Linda Mitchell

2021-05

I enjoy shopping and the staff is always nice n helpful.

Kristy Cuttle

2021-05

Closing early do to lack of employees. Hoping this is temporary. Might want to call ahead if its after 6pm.

Rachel Graft

2019-05

They always have little of everything. Quick stop with good prices.

Kenny Hartwick (Ken)

2018-05

Need to get some snacks before a trip, come to Family Dollar. Probably one of the best places to get something quick!

Jen Tyler

2022-05

Nice clean store and friendly staff.

Shirley Lewis

2021-05

Great coupons, great prices, a fun place to shop.

Vanessa Hartwick

2019-05

They always have what I'm looking for!

Esponay Xaos

2022-05

What you would expect from a family dollar, no more, no less.

Todd Patrick

2019-05

Had trouble finding product

Christina Cottrell

2018-05

Good prices convenient

Scott Harshbarger

2019-05

Nice place and nice people

Dennis Helmer

2020-05

Great prices

Nancy Carey

2018-05

Okay.

Rose Hart

2021-05

I rate it 5stars

Jennifer Houck

2018-05

People are friendly

Amy Gorham

2019-05

Dirty store

Carmen Ayala

2021-05

Very good and friendly people 🌷

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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