4 (57)
1465 E Grand River Ave, Portland, MI 48875
(616) 788-6009
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
BRITTNEY DILLON
2023-05
I absolutely love this Family Dollar. The employees are always smiling & joking. I already knew I’d be shopping here when I moved to town, because Tom’s rips off the residents of Portland daily, but it helps when you love the store too!
Mary Herblet
2023-05
I miss some of the old employees but I really like the new(er) manager. The store is normally well stocked and has a good variety. With current gas prices, glad they're in town.
Paula Stephens
2023-12
Got what I needed and some clearance pj pants for grandson!
Sylvia Warner
2019-05
Everything was a mess and dirty. It smelled very strongly of moth balls, enough to make me feel nauseous. We waited at check out for several minutes while an employee behind us ignored us even after ringing the little bell. Eventually someone came to ring us up just as we were getting ready to leave. We will not be shopping here again.
Bethany Merren
2020-05
I went in just to get laundry soup, it was on sale and I had a coupon for a dollar off. At the check out, the original price of the gain i got was 5.50, it was on sale for 3.95 and i had a dollar off coupon. She asked if i had smart coupons and i said yes. She told me to put my number into the key pad instead of scanning the item. Said that the system wouldnt take the coupon and repeated my total 3 more times. I asked her if she could discount it for the price of the coupon. She then said that it was somehow my phones fault and that i couldnt use the coupon and my total would remain the same. I asked if there was a manager who could over ride it, she laughed and then said she was the manager. I told her i wanted the items if she could just discount the 1.00. She did not, and wouldnt even acknowlege me at this point, and now i guess im going out of town for laundry soap. I am appaled and so offeneded that family dollar would hire someone who does not care about the well being of their customers and would award that person a role of leadership. She ignored me, and that really upset me. As if i wasnt a person any longer and didnt deserve common decentcy. During this Fiasco, i didnt raise my voice, or belittle the employee, yet she degraded me as a person. All over 1.00... ive worked retail and know managers can over ride the system for quality issue and discount anywhere from 10-25% no issue, otherwise she would have needed to call her district manager. My coupon wasnt expired, it was clipped and she did nothing. When its a world where you live paycheck to paycheck, that dollar counts and there is not one reason she couldnt have done that for me. I will be contacting the better business Bureau, and i will also be contacting the corperate family dollar chain, as customers deserve to be treated like people just as much as they are a person.
Silver McFly
2022-05
Very friendly. They had everything I was looking for. The store is clean and kept well organized.
michael olivier
2021-05
Kay is the worst old rude lady I’ve ever met will not be stepping foot in that store until she’s gone. She needs to go ruining your costumer service with rude snotty remarks. Really hope she breaks her leg on a scooter
David Campbell
2023-05
Pretty clean..well stocked..ok prices..nice staff
Candi Ramirez
2021-05
The old lady that is a manager is sort of rude and disrespectful to her customers sort of like a hater
Linda Mitchell
2021-05
I enjoy shopping and the staff is always nice n helpful.
Kristy Cuttle
2021-05
Closing early do to lack of employees. Hoping this is temporary. Might want to call ahead if its after 6pm.
Rachel Graft
2019-05
They always have little of everything. Quick stop with good prices.
Kenny Hartwick (Ken)
2018-05
Need to get some snacks before a trip, come to Family Dollar. Probably one of the best places to get something quick!
Jen Tyler
2022-05
Nice clean store and friendly staff.
Shirley Lewis
2021-05
Great coupons, great prices, a fun place to shop.
Vanessa Hartwick
2019-05
They always have what I'm looking for!
Esponay Xaos
2022-05
What you would expect from a family dollar, no more, no less.
Todd Patrick
2019-05
Had trouble finding product
Christina Cottrell
2018-05
Good prices convenient
Scott Harshbarger
2019-05
Nice place and nice people
Dennis Helmer
2020-05
Great prices
Nancy Carey
2018-05
Okay.
Rose Hart
2021-05
I rate it 5stars
Jennifer Houck
2018-05
People are friendly
Amy Gorham
2019-05
Dirty store
Carmen Ayala
2021-05
Very good and friendly people 🌷
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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