4.4 (1066)
7021 S Westnedge Ave, Portage, MI 49002
(269) 327-0534
samsclub.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Major
2024-05
Expected the place to be busy on a Friday night after 6:30 pm but was able to get in and out within a half hour. Fair prices and a great selection of products. Always have good specials running. 👌
Mallory Jones
2023-10
Bakery did a fantastic job on my birthday cake! I came in the day before and the lady helped me and said a day is more than enough time! She was super sweet and helpful. The cake was moist and spongy. So delicious! This whole cake was $16.98!!! Seriously one of the best cakes I’ve had.
Holly Hays
2023-05
Today I came home and looked at my receipt they double charged me for one item. I drive 20 miles one way just to go to Sam's once a month. That upset me but the prices are going higher on some stuff. I love what I got plus more for only 100$
Katie Lott
2024-02
I really liked this location until my last visit... my boyfriend and I were minding our own business when approached by a manager. People were complaining about my boyfriend carrying his pistol. HE HAS EVERY RIGHT TO CARRY! He was not breaking any laws, and he has his permit to carry (not that it is really anyone's business) those same people are probably the ones who would be begging to be saved if it came down to it. I'm sorry but I pay for a membership just like them.
Michael Kreutz
2023-09
I love having memberships at both Sam’s and Costco, but this Sam’s is really struggling to offer full services post-pandemic. They routinely shut down the rotisserie chickens and food court at very early times. Even checking receipts when leaving can we a lengthy process. Seems that they have trouble recruiting talent.
Syed Fawaz
2023-05
We really love visiting Sam's Club. It always carries great deals and have good selection of products. The Club is usually kept clean and is in good shape. Having plus membership definitely has its own perks but regular membership is pretty good as well.And offcourse the Gas price here is always unbeatable. Makes the membership worth it just for the gas itself.Great selection of groceries and household items including very nice furniture options.
TheNomadicMonkey
2023-08
If you ant part of dis club, here wat du hub bub is all about:Cheap gas, candies and chips and energy drinks in bulk (at least that’s what I buy).Other stuffs I see too: kayaks and clothes on the cheap.You dink dats good. Imma saving the best for last- 89 cent slushees. Pizza w pop (or substitute dat pop for a slushee) run ya two fiddy, n dem big ol pieces of pizza. Hot dogs gotta be da longest, fattest, juiciest dawgs dis side of the Mississippi!Come join the fun. And fill up ya tank whilst ya hear. Dem gas prices be low.This be the high end Walmart experience !
Irishman001
2024-02
Great products and so much easier to use the scan and go app and not have to fight the lines at the registers. Make sure to take advantage of the Sam's Club app!
Cassandra Denee
2024-03
I was so impressed with this Sam’s! It is much larger and cleaner selection than the only near my hometown. I love the way it is set up and there is even a cafe at this one!
John Galt
2024-02
Bought an 85 inch tv today at 6 pm. Spine to 3 separate people a total of four times asking for just a little help loading. Tv was in the minivan but was half an inch too wide. Just needed anybody to help with a slight tile and push. Waited ten minutes. Even asked cart guys whose response was not my job. Will never ever buy anything I need help loading with at sams club. It’s sad because I go beau back to when sams club wasn’t even called sams club. Very disappointed.
Amy Rugg
2024-05
Sam's club is the way to shop!! They are cheaper than any store (my opinion)when you break it down. However, it is so easy to spend 4 to 500 walking out of there if you aren't careful
Ben Hammond
2024-02
The specific location is great and they do a good job with customer service. My only complaint is that you can’t call the store anymore. Sam’s now sends your calls overseas and it is a terrible connection and I am rarely helped with what I need. Super disappointing!
Chris Goodrich
2024-04
I was in Sam's club today and a gentleman needed help and customer service wouldn't help the gentleman who tried to catch their attention for help. Bad customer service I was very un-pleased with my visit
Scott Fisher
2023-12
Deli is decent but they unplug the phone so we can’t call in orders for lunch break. The phone physically has the cord hanging next to it so they don’t have to answer calls.
Gina Nickell
2023-12
Be careful when buying wine. I gt stuck with $60 of wine that tastes like vinegar. I was told to gift it to someone. Why would I do that? It is awful, totally undrinkable .Either they are storing it incorrectly or the wine buyer is terrible. Save yourself money and go to a local beverage shop or Costco.
Aaron Miteen
2018-05
Its funny some stuff is real cool and good price but then they screww with you on the clothes no Organization even worse pants in shirts binn pant just whereveryou make your membership fee in first couple trips
JW Pookie
2023-10
We always go as soon as they open. They were stocked up and the only issue was that their popular loss leader, rotisserie chicken, was not ready, and we had to wait around for a few minutes for the employee to get them out and packaged up.The store is always clean and employees are friendly and helpful.
Matt Quarry
2024-02
Great store all around! Great deals! Tons of clothing for all ages and genders. Huge frozen section with everything you can think of. Dry goods galore, good place to buy bulk canned vegetables. Tons of spices and baking goods. Huge soft/ hydration/ energy drink section with tons of water. They have a nice fridge section with lots of great things pre-made. Like Tamales, chicken parm, brisket baked beans, pork burnt ends, prime rib, tortellini, broccoli cheddar soup. Huge fresh meat section with everything you could want, literally. MASSIVE liquor section with so many options you will be baffled. Great bakery with endless tasty treats. Nice electronics section. Did I forget automotive area for tires ect. Pharmacy and eye place. Fountain drinks and instore deli/ restaurant. Strongly recommend!
Laura Boehm
2024-03
I love being able to use the app to scan and pay for my purchases. Don't have to wait in line to check out.
Dawn B
2023-12
Love Sam's Club for their great prices. This one is very large with tons of products and good selection of holiday things and toys as well.
Olivia
2023-11
F mark that works there he's rude and judgemental. He literally picked on me the whole time I worked there and was looking for a reason to fire me. They were very discriminate towards me. Especially him... If you get a job there stay away from him he will get you fired so quick.
Robert Maciorowski
2023-06
June 6, 2023 5:25PM The store is packed but there's ONLY ONE CASHIER!!! She was very professional and worked as quick as she could but who in the right mind sends only 1 person to handle such huge volumes of customers?The same story of ONLY ONE CASHIER!!! keeps repeating itself more often than not. I normally shop after 5PM and it seems to be the busiest time but the respect for the customer's time doesn't seem to be the priority these days.On Tuesday, June 6, 2023 I was hoping for a quick trip to Sam's Club. No such luck! Ironically, the store was full of employees I saw at least 6 walking around having conversations some stretching out of boredom but none had walked to the second and third register to quickly help out.In my opinion, that's poor management and poor customer service. There are age old proven ways to train and incentivize good management with appropriate employees' performance and good customer service. I'm not sure why it's not the priority?In my time when I had worked in a grocery store in the late 80's; it was totally unacceptable to keep people waiting like that in a long line for so long.The standards have definitely dropped.In my store, the store manager himself would jump behind the cash register with the co-manager and an assistant manager if he had to. During super busy moments, the stock-clerks would come up front and assist cashiers with bagging grocery.Long lines belong in the history books of the Soviet Union not at Sam's Club! The management needs to do a better job.
Sharolyn Davis
2023-10
We love the fuel prices at Sam's Club. It has been very consistently lower than anywhere else, and we have sometimes been as much as $0.50/gal lower in fuel costs. As we also own two Diesel vehicles and one gasoline vehicle, we feel this alone, makes our membership pay for itself, and a tremendous value in these days of runaway inflation. We have also found great service in the tire department vs other retail stores, particularly if one is traveling because there is usually a Sam's Club found not too far away, and the tires,service and warranty are excellent.
Mary Jeanette
2024-03
Sam’s club is awesome. You get to buy in bulk at a cheaper price. I can’t beat that
RuthAnn Brunsting
2024-04
Found everything I wanted today and that was great! I see hydrangeas on the shelves for spring - and they are going fast! The store was well-organized, clean and staffed. Thanks, Sam's Club! (Good, quick lunch at Sam's Cafe today, too!)
James Rodda
2024-05
Came from illinois to my favorite sams. God people, really good prices.
Shannon Happel
2023-09
As a new member I love this place. The prices are great and the selection of products is great too. The only reason I give three stars is because of the hours. For as busy as they get they are only open for 8 hrs. Do better Sam's
Heep
2023-11
The Portage Sam's Club is bar far, the best in this region! Clean, well stocked, and customer service is 2nd to none!. I appreciate their efforts, and look forward to shopping here every single time! I love that Sam's is technology forward, feels like they're on the leading edge of the industry. Scan and go is the best thing since sliced bread, and you can use it at the pump too!
steve welsh
2024-03
It's one of my favorite places to shop. I appreciate that many of the items are always there.
Sadie Ellen
2024-03
I went in very pregnant and felt so bad. They gave me a scooter and were so nice
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-6 PM |
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