4.1 (171)
6280 S Westnedge Ave, Portage, MI 49002
(269) 321-0719
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jada A.
2024-01
My old dog I had here I got groomed here by stacy she did an excellent job. The grooming is affordable. The store sells good quality products. Have bought 2 ferrets from here they both had ear mites and parasites BUT Petco reimbursed me for the vet bill. They have ferret food, bedding, toys and grooming unlike most pet stores. They sell fish and other small animals. Prices are fair. They also have dog training. The store is cleanly and organized.
Conner Baker
2024-04
Interesting. The store item selections were great but it was an interesting time. Would not recommend bringing your dog if you don't need to. Charges for bags, I sincerely hope those are biodegradable or some eco-friendly bag.
Bryan Seguin
2024-05
Lacked empathy when my grandmother returned dog food after her dog passed. Kept pushing the gift card even though my grandmother would have no further need to shop there anymore. i understand it was past the 30-day window but the pure lack of empathy for the situation was concerning.
Payton Kibby
2024-04
Every time I go in to get fish I have to play hide and seek with the employees. They see us over by fish and ignore us. Will be going to petsmart for live fish as they always are on it with the customer service. Prices are ok though. Although if you have the means Pruess Pets in lansing sells the same tanks Petco does for 20% less
Dawn B
2023-12
Petco carries all of the usual and unusual brands of dog and cat food along with many other things you need for your pet. They also have a great grooming area where you can have your dog groomed and if you're a Petco rewards member you can points for grooming towards a free one. They're friendly and helpful as well.
Brooklynn Peterson
2023-12
LOVELY store !!!! very clean, all the animals looked healthy and happy, employees were so kind! Hal was so wonderful and helpful!! She was so knowledgeable about bettas and helped me heal my betta's fins !!!!
Susan Girr
2023-05
The girls were so friendly and took care of my puppy. It was his first grooming appointment and definitely won't be his last. He was so soft and his coat was so shiny when I picked him up and he smells great.
Kim Laird
2024-04
Very helpful when I had a payment problem of no ID with me. Very patient and kind staff. Lots of good choices for dog treats.
murphy pryor
2024-05
I buy all my fish at your store.my parakeets came from your store also!! I am always HAPPY when I leave there!!!!!!!
Mike Weston
2024-02
The cashier I had on Jan. 31st at night was the most polite cashier and was aware of her surroundings. Most times, when I go in, I have to ask them what cash register they want me at because they are too busy talking to others.
Sean Crabtree
2024-04
Great selection of items for our new dog. Prices seemed reasonable and the staff was nice
Sabrina Vance
2023-10
Nice little store though it did not carry the brand of cat food (Reveal) and the wet dog food I purchased only sold as individual pieces instead of a pack. And since my purchase was multiple pieces, no boxes, I had to spend an extra 10 cents on a bag to carry it. 10 cents wasn't a big deal, but had I known, I would have brought in my shopping bag. Not my regular store. I'll be more prepared next time.
Joshua Whynot
2024-04
Sat waiting for someone to help me for 30+ minutes no one around so I just left. Would be lower but their fish do seem pretty well taken care of.
Daniel Peppa-Pig Powers
2023-10
While I do have my grievances with large-chain pet stores, I do have to give it to this store for their friendly service and clean environment.
Alfreda Hall
2023-11
I enjoy the cheerfulness of the employees. I am so glad when you have the dog food in stock that my dog loves. Natural Balance Salmon and Sweet Potatoes for small dogs.
Cambrea Baker
2023-10
I moved and went to a new Petco in my area. My dog received the worst haircut every. I had to trim her up more. There was strip of hair all over her. I bought her the Halloween spa package she still smelled bad. I will never go to this Petco again. Very upset. My old Petco was great.
J Griff
2023-05
Store has something for any pet . Good selection of dog foods and treats. Staff was helpful trying to get a alternative treat for my dog. Our regular item is currently not in-stock at all the local stores.
Rich Morales
2024-04
So many choices to choose for pets and kind staff members always ready to help if needed.
Cheryl Agate
2023-10
Petco has always provided great service regardless of ordering on line for pickup or shopping in store. Pickups have been fast, easy and always had courteous employees. Recommend them for pet products.
Timothy Bean
2023-10
Dog training class.My experience was excellent. I learned a lot about certain issues with my dog and how to address them.Trainer is an excellent instructor, is clear and concise in his communication, and makes the sessions fun for the dog.
Karen Jordan
2023-09
Love the small dog clothes selection!! Kong toys out last all.
Jennifer Brown
2023-07
Twice in the last two weeks with a bad experience here. First time the girl at the counter was unknowledgeable about a sale price and rude about it. I had to get a manager to intervene. Gave the place a second chance today. Went to simply buy live crickets. Saw zero employees working after standing around for 10 minutes. Went to cashier to ask for help, she said she’d send someone back. 15 more minutes of standing around waiting, nobody came. Went down to Pet Supplies Plus and was in and out in about 5 minutes.
Adam Redmond
2024-03
When in for a new aquarium, got a great deal, and the staff was very helpful.
Stacey Stephens
2024-04
We were looking for a birthday gift for our pup. There weren't many toys.
Jim Sanscrainte
2023-06
Always get my two dogs groomed here. Excellent grooming. My dogs are a black Labradoodle and a black Goldendoodle.
Hal Dionne
2023-12
Amazingly clean store, animals looked so healthy and happy could not choose a better pet store to visit. Love portage westnage petco
Ruthanne Hassenger-farris
2024-04
Found the shampoo I like to use on our dog.Take a tote with you for your purchase; they charge you for the bag.
Laryssa Baczynskyj
2024-05
Love that you can walk in to get a nail trim
wierdawgg
2023-07
I typically there for cat foods. I recently began using the refillable litter station. I've found that it clumps well but tracks out of the box so a mat is highly recommended.I've also gotten some information on the dog training that they offer.
Robert Ray
2024-01
Probably the 5th or 6th time I've been here and employees stand around and never help or assist with anything. I come ready to spend and after 15 to 20 minutes always end up leaving. I shouldn't have to walk the whole store looking for help. worker still look at you then walk to the back. I'd fire the manger and all employees and start over
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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