4.2 (509)
325 Mall Dr, Portage, MI 49024
(269) 238-0130
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Dolh
2024-05
Today was the last straw. Went in here mid afternoon. 2 registers open, one employee, possibly new, had to keep calling the other cashier over for help. Where's the training? Is there even a manager on duty? Both lines at least 6 customers. I walked out along with other customers. I'm not impatient but that's ridiculous!
J Burdette
2023-05
I used to work at a Dollar Tree and im gonna throw some kudos out to your stock team! Whoever is stocking and organizing your shelfs is doing an amazing job! I can tell just by walking in the time and attention to detail, good job, very impressed.
Chelsea Velazquez
2023-08
Love that it's clean and organized and now has 5 dollar options. But I hate that the carts can not leave the store. I get the point but it makes it really hard for single moms to do shopping. I have a 1 yr old that has to ride in the cart and I can never buy more then a couple things because I can't carry him out plus bags. Make sit impossible to shop.
Tonya Purviance
2023-09
It takes to long for check out you need faster people and ones that know what there’s doing so far never had a fast checkout and when the lines are long they need to ask all employees to help. Ring up do better dollar tree
Elizabeth Miller
2023-05
There's a fine balance between friendly with the customer and talking too much while 3 lines have 7-8 people. When the chatty cashier went on break, she came to my cashier and got chatty with her slowing that line down as well. Management may want to take a closer look.
Charity Pinho
2023-05
Not even worth saving the couple of bucks. Everytime I go in there it's for 1 or 2 items and I kid you not I spend at least 30 mins there total. There's always only 2 freaking people working the registers.... the lines are long as hell. If someone in line needs a dozen balloons, the cashier will leave her post to fill them all up when there are other people working in the store that could be doing this!!!!! So unprofessional. I clicked the $50 cash back button and the cashier has the nerve to say "you should have asked me before you did that, I dont have enough cash in here" like I was supposed to know that without a sign or anything. Pathetic excuse for a store. I'll go to Aldi if I need a few things.
Delta Swanson
2023-10
Great product, prices, and they some craft supplies . They have a little of everything, it seems like.
Mar Dain
2022-05
I prefer this location because it's cleaner, it's bigger, and it feels in a safer location than the one by pet supplies plus. However, I've never once been spoken to in the store, despite several trips with purchases here. I don't really feel welcome to be honest. Just awkward silence through the checkout. Still, better than the other location. Maybe, raise wages. Dollar Tree employees almost always seem miserable, except the rare happy go lucky people. Now, that almost everything is $1.25, maybe give these workers a living wage?
Laura Batey
2023-05
I love dollar tree however, this one (Portage MI) leaves a not so positive experience. It has lots of items but it seems dirty and unorganized. Having said that, it was busy and the check out was rather smooth.
Ariel Castillo
2022-05
The store is typically clean and despite the supply shortage, they tend to have a good inventory.However, the staff is not the nicest. I don’t think it’s their fault, feels more like a Dollar Tree culture issue.Also, what’s up with the 25% increase in price? Everything is 1.25 now.
N'broayimi Bidoune
2022-05
I've been shopping there for almost 4 years now, but today, I was blessed to meet one of the store's associates whose kindness and willingness to help impressed me as I've not been for long time. His name is Ricky! Oh my Lord! Because of him their store becomes my N*1 ! That senior was so fast, nice, quick to help with such a generous spirit that you can't fake or imitate! Hopefully his manager will read this post and give him a raise! He will totally deserve it! Way to go, Ricky! We appreciate you!
Lola Logan
2023-11
I DONT LIKE THAT YOU CANT TAKE CARTS OUT.CAN NOT BUY MORE THAN YOU CAN CARRY.I USE A CANE,HARD FOR ME TO CARRY MORE THAN ONE BAG.
Braxton
2023-07
It was pretty good, they have a new dollar tree + section and they all the stuff we needed
Sara Brooks (H3llokitkat)
2017-05
Rarely clean.Cashiers try their best but usually they have long lines.They have a great selection of teacher items.Toys are nice and so are their plastic bins of various colors and types. But be warned....It's seasonal is always an excellent excuse. We ordered 20 so we won't ever get these in again because it's a seasonal item. That's not what seasonal means.Never returns only in store exchange. This is tolerable if you carried items that were not loaded with chemicals. Maybe I got 10 glass plates for a retreat to many and the church doesn't need anything from your store and they want their money back after the retreat. Exactly how am I supposed to fix that one?Certainly think through a situation if it is not a logical situation for the individual or company do the return.
Frank Stein
2021-05
This is best Dollar Tree I have ever seen. I mean I’ve been all over the country, and this is the neatest, tidiest, well stocked store I have ever seen. AND, it is right NEXT door to several LARGE discount chains that are in complete shambles! Best of luck to ye!
Buffy Welch
2022-05
By far the best dollar tree in town. Staff is very friendly and are actually glad you're there shopping at their store!Best selection. Well stocked. And very clean
Robert Ritchie
2023-08
Store looked dirty. Restroom was was locked had to ask cashier for key restroom in back of store cashier in front long way to walk to ash for key
Dianne W
2023-08
What a wonderful shopping experience! The best dollar store around!
Theresa Asher
2019-05
Dollar Tree is one of my monthly stores to stop in. I frequent many of them throughout the Kalamazoo, Portage area. The stores are always very well stocked and you can find a huge variety of items. You can get food, housewares, cards, hair accessories, make-up, seasonal items as well as toiletries. Awesome place to shop.
Michelle Bowers Kaler
2020-05
Favorite place to shop especially for cafting items! Friendly staff and great selection! Could spend all day in there and i always come out with more then i went in to get but for a $1 i just cant pass it up. Always spend at least $20. Love this store!
Dhanshri Kalkar
2022-05
My go-to store for some budget and pocket friendly items is dollar tree. Found some wine glasses which I used to decorate for my chat cuterrie party and it was super hit. Got some plates bowls small plates and a looott of stufff for my backyard and party decor. Always a nice place to see new stuff at pocket friendly price.
CraigDeborah Hardman
2020-05
I just have to say thank you to Rachel for making my trip into the store worth my time. I go in with a list praying I find everything when I don’t I assume they don’t carry it. Today I said you must not carry... and Rachel not only said yes but went and got the items I needed. Big Thank You!!!
Jill Slunick
2022-05
I heard from an employee that if you need Easter candy, grab it now as they didn't receive much and all is out on the shelves. Happy Easter everyone!
Kristen A. Hughes
2021-05
1 week before Halloween and they've swapped out all of their Halloween decorations in favor for Christmas. Halloween hasn't even HAPPENED yet and their merchandise is entirely gone save ONE shelf. Disgusted and disappointed. And I was all set to spend a bunch on decorations for a haunted house we're setting up for kids.
sitara ludwig
2018-05
I have never in my life seen such a dirty unkempt store. The floors look as though they had not been swept in months. We went in to get coffee cups for my daughter to craft with for Christmas. The cups were so covered in dust, I wasn't sure if they were actually white. Just walking into the store made me want to run out and shower. It's too bad, the store use to be a nice establishment. Had I actually bought anything it would have been hand sanitizer to make myself feel better after leaving.
Danielle Lamb
2018-05
It happens every time. I go into this store for one or two things and end up with a cart full. As a person that does crafts regularly, this place always has things I can use and when the items are $1 each, it is very easy to get carried away, especially if you're not sure if the item will be a regular item or it is a one time thing and when it is gone, it's gone, so you want to scoop it up while they have it. I also go there for cleaning supplies and wrapping paper for gifts.
Nancy Hostetler
2023-09
Dollar tree is a great place to save on many every day things
Rosemary “Rosie” Peterson
2021-05
This is the best Dollar Tree in Kalamazoo. It has Friendly customer service. The store is neat, clean, organized and not cluttered like the other Dollar Trees in the area.
Kelliey VanBuskirk
2019-05
Dollar Tree is not usually my go to store. However, When I need that random item (a spray bottle, gift bag) I can count on them to fit the bill. The store always seems disorganized and messy and you can never find help when needed. Overall, not a bad store.
Linda Wiley
2019-05
It was very nice and friendly. The man said welcome to dollar tree and do you need any help finding anything. The store was in order had what I was looking for. Checkout was good.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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