Menards

Jeremiah Collins

2024-05

If u like being treated like an idiot and a thief this is the place to go. While most of their people are super nice one bad apple ruins the bunch. Just spent $ 125 and had to go to lumber yard for one purchase they didn’t have what they sold me in stoke which i thought was pretty bad but when they’re lumber yard guy found something that would’ve worked he handed it to me and said bring this up front with the receipt and they will swap it out. The new item being cheaper than the one already purchased so I grab the item bring it to the gate and explain what the lumber yard guy said he looked right at me and no he didn’t that’s not our policy as if I was trying to steal an item that was cheaper than the purchased one. So after words were exchanged I ultimately went right inside and returned the entire order and will NEVER shop here again!

Shaun S

2024-05

I've had several bad experiences here. Some employees are very great people. Most are just lazy, rude, and treat you like a inconvenience to them. It's hard to get help loading items. Very understaffed in the yard. There was 1 guy there trying to do everything there today. A manager came out to yard seen the guy trying to help customers and told him to go unload a truck. She didnt bother to help just walked off. Didnt send any help out that i seen either. Most of there policies are not shopper friendly. The rebates are just a joke. Most of the time you will never see them. If you get a defective item don't bother taking it back to store. I was told with a chainsaw once you buy it it's like a used car it's yours. That came from the actual store manager.

Gary Werner

2024-04

There's a mandatory $20 charge for special order fencing, only to get damaged posts. Wasting 2 extra trips to the store to replace them, and delayed time to finish the project. Do better!

M 97

2024-04

Barely any staff, the staff they do have is more interested in making sales than actually being helpful or just not interested at all. Furthermore, they have almost no product knowledge.The store overall is messy, there's a ton of dust, the second floor is borderline dangerous composed mostly wood splinters & actually is sinking in some places, allot of product looks tampered with or is damaged, overstock pallets are stocked half wrapped or in sketchy unstable ways.There's better places to do hardware business.👎

Tony Gebara

2022-05

IThis location is great. Super clean and friendly staff. Now that I know where everything is, I like better than the other

Tracy Qurashi

2024-03

My husband and I thoroughly enjoyed your store. When are you opening in Canada? Amazing selection. Mind blowing actually.

Jon S

2024-04

Best prices, really nice staff and convenient business times. Awesome lumber yard.

A Alvey

2021-05

This is the Fort Gratiot, Michigan Menards. I really like this Menards. They look organized as far as I can see. The deals are good. But we like to shop mostly during the 11% off sale.The grocery items are very comparable to Meijer or Walmart. So if I need a few things I don't feel like we are over paying in that department. They also carry dairy items!!I feel like Menards in a whole has everything you need.We have used there outside lumber area many times. We find that it is very easy to locate what you purchased. The guys at the gate at this store are the friendliest. They even had a treat for our dog! There is always someone on a high low to help load. And they are very willing to help.I recommend this location highly.

Elijah

2024-04

They have lots of good inventory. Very good prices, and helpful employees

Lynda Scully

2023-10

I will never shop this store again. I was doing a bathroom makeover and went into store with exact dimensions of vanity I needed. Bought the sink top to fit. Also bought a stand up shower package along with many other things.Contractor started to install the shower and one of the walls was broken at the bottom. Contractor told me that the person that put it in the truck dropped it prior to loading. Then contractor installed the vanity unit and the sink top. They gave me the wrong size vanity!!!! I couldn't return it at this point because the contractor didn't know. So I have to return the sink I really wanted and get a much smaller sink to fit a vanity I did not want.Do these people know what they are doing? Doesn't seem like it.I will not recommend or go to any Menards again

Allen Ross

2023-11

Had the items that I needed, which included drywall. I needed help to load up in my van, but no one readily available to help. Ended up doing it myself, splitting the pairs to singles that I could barely manage. Seem understaffed.

Elizabeth Hampe

2023-09

Love the store otherwise.I went to check out and paid with cash. I gave the cashier a $20 and while he entered that amount, I told him I had change. I said I can give u the exact change so I don't get any coins back. He then stares, I already entered it in and I can't do that. I said it's simple math, exact change and ur drawer won't be short. He didn't say anything else and handed me the changed. Really!?

stillplayinsega stillplayinsega

2024-04

Great if you need to use a bathroom. Product selection good but the atmospheres not worth it. Managers and team members are rude, unless they're attracted to you. Loss prevention was creepy- made me uncomfortable, so I took my money elsewhere.* Update this last visit I was delighted to have my autism pointed out by an employee while I was shopping it was very uncomfortable, she basically hung around trying to rush my decision and if you thought I was stealing because of my clothes or idk? u could've just asked- be direct. Again loss prevention was also creepy, very obvious and clearly had nothing better to do.google loss prevention tactics if u wish to improve

Kelly Gardiner

2024-04

The hr guy Charles helped me find exactly what I needed for my fireplace in the right dimensions and material.

Luke Durda

2020-05

This was my first time at this store and we had a good experience. They have everything from lighting to Furniture to odds and ends for around the house. The staff was very friendly and very knowledgeable. There is lots of free parking outside the building.

Katie V

2019-05

I had never been here before and I was so pleasantly surprised! The selection of literally EVERYTHING you would need was so cool! You can pick up lumber at the same time as picking up cereal and milk! Absolutely fun to walk around and explore the store!The associates were SO friendly and nice! I remarked that it seems like they hired all of the nice people in Port Huron just to have a wonderful store! And all of the associates seemed genuinely happy, not just the normal “happy cause I have a job” happy. I will definitely be going back here! Really neat store!

Cathy Kredell

2021-05

Today we picked up an online order of 69pcs of 8ft shiplap. The order girl working in the back was snarky about my order details but a young man working on the floor went out of his way to help make our experience less painful. Unfortunately I have forgotten for sure but Dwayne or Darren was his name I think. These are the employees that deserve raises and praises. He showed us where our item was and also helped us load all 69pcs from upstairs whereas the girl in the back just sent us to "the wood by the stairs in one of those aisles". Gotta love good employees!

Richard Trudo

2023-12

Ordered 2 door panels gave the salesman pic of door and model # picked up door panels got home totally wrong panels guy was rude on phone said 25 percent restocking Fee when in fact they ordered wrong panels..talked to MARKthe manager who was also rude and said he don't need my 120k a year in business...SO BACK TO HOME DEPOT ...NEVER AGAIN

Paul Uribe

2023-05

I usually find something interesting when I go to Menards. They've got decent merchandise at reasonable prices.

Elizabeth Ann Cook

2023-08

Menards in Port Huron truly saved the day.We rented a U-Haul on Sunday to get our washer and dryer out of our old apartment and U-Haul didn’t give us our appliance dolly we paid for(U-Haul store was closed so we couldn’t get it). We called Menards and the woman was so nice on the phone and assured us we can rent one from Menards.We had family helping us move, truly saved the day.

Richard Pirie

2023-05

Great customer service and very helpful in answering our questions !!!!

Joel Reed

2021-05

I love Menards! Was hoping to find a mailbox post pre-assembled. But cant always win. But I did buy a Mailbox

Tejas Patel

2024-01

Great staff members and easy to find every items

Hank Geromin

2023-05

I brought back 4 tiles yesterday with the bill of sale there were 4 that weren't even the right color the lady at return desk wouldn't do nothing for us the Gen manager wouldn't do nothing said they weren't your stock but they came from your store. We needed 4 tiles to finish the job and a bag of grout and the cashier conveniently lost my original bill so your employees were basically calling me a liar we got so mad we just bought 4 tiles and a bag of grout. 26 dollars worthWe will never step foot in Port Huron store again

Nancy T

2023-06

Menards is huge...you could spend hours just checking out everything. I was a little disappointed they didn't have a big variety of outside garden ornamental statues and such. Years ago I had bought a huge outside bird...somewhat like a pelican maybe?! It was beautiful...I received tons of compliments on it...I haven't seen anything like it since.

Gdogg Hudson

2023-11

One of my favorite stores I am a frequent return customer shopper

Anita Allison

2023-06

Port hurn store , Worst interaction ever, customer service was awful. Policy's are to screw the customers. My mother purchased 5 plants in 2022 before she passed away. The plants died, so I brought them back to menards. Now even tho they had all the tags on them including price paid , I was told that with out the receipt there was nothing they were gonna do for me . I explained that they were a gift and the purchase was made by my mom who is now passed . There was no way I could get the receipt. They then ask if I could go though her things to try and find it ??? Are fing kidding me ??? So instead of helping a customer with compassion and good customer service, they opted to be asshats and implie that i was lying . Ill never patron there again and warn others not go either they should be ashamed of how they treated me ! Hands down worst company ever. Port Huron store

Keke DoYouLoveMe

2023-06

worst customer service from nolyn however it’s spelled from customer service. as soon as i walked in he gave the rudest look. was basically carelessly handling my items i was trying to exchanged dropped a few . and was very rushing and rude . i’ll stay going to lowe’s i always get the worst service from the younger kids .

Daniel Moore

2023-08

The Customer Service person named Totianna was very helpful, and friendly as well. She demonstrates what customer service is all about, Thank You Totianna!

Scott Kolesar

2023-05

I absolutely love coming here. I've yet to have a bad experience in the almost two years of shopping at this store / location. Everybody is always super friendly and always willing to go above and beyond to help you. And when you don't know what you're doing or you have a question, they do not look at you like you're stupid. And if they don't know they will find somebody that does. Again customer service means everything to me and this store nails it!!