Byrum Ace Hardware

Nick S

2024-04

They have a really good selection of unusual fasteners that I couldn’t locate at other stores. Everyone I have met here has been very helpful.

Brian Meyer

2024-03

This place is useless. They have no idea what they have and don't have. Their customer service is laughable. Go down to road to Lakeland Ace. They are far more knowledgeable and helpful.

Aaron Ollila

2023-05

I showed up thinking they would point me in the right direction for the stripped out screw head for my oscillator. Instead they ended removing the stripped screw for me and helped me find a replacement. Even more grateful considering the employee cut himself in the process trying to get the old screw out.I felt the least I could do is right my first review ever and hope that his knuckles are feeling better. They definitely went way beyond what I was looking for. I can't recommend Ace hardware in Pinckney enough

Jeff Erskine

2023-06

Called to see what size of steel flat stock they carried. He wouldn't spend a couple minutes to see if they had the size I needed. Wanted me to drive there and look myself . So I called Lakeland and they took the extra minutes to see if they had the size I needed.

Dan Wilde

2022-05

Been going there for 4 years and only as a last resort. I always cross my fingers and hope for the best, telling myself that my experience will be different. “They are going to have what I need this time”. I’ve even called prior to going and they confirm they have what I’m looking for when they don’t. Unfortunately, not once have I been able to get what I needed and end up going somewhere else. Items such as electrical boxes, wire, staples, or screws. Even when I settle for something that isn’t what I really wanted, I look at the price and have to break into my 401(k) due to their “convenience”. There’s nothing like up-charging for a fresh box of free range, organic drywall screws (if they are even in stock). The Whole Foods of hardwares. Horrible selection at top dollar prices.

Sandra Gearhart

2023-05

Great Customer Service! They always have everything I’m looking for in stock! See you all next time!

Dawn Newton

2021-05

Has always been a great local hardware store. However, my recent visit has made it so I will not return. I have been buying Traeger pellets for my smoker for over 5 years. This local "hometown" Ace has always sold them however this year expanded there selection. I was very excited. The price has been 18.99 per 20lbs bag, up to 2 weeks ago. The price as of this morning is 31.99! That is awful. A joke! PRICE GOUGING! I got into my car & it really set in. I returned the bag, then drove less than 5 miles up the road to Landland Ace Hardward. I paid 18.99 for the same bag. Very sad a small local business would price gouge it's own community, especially during an epidemic. I can only imagine what the prices are on the rest of the products they sell. I have gone into this store on a weekly basis & will now take my business elsewhere.

Dave Leland

2023-05

A young employee helped me find everything that I needed. The staff was very courteous and the store was very clean.

MDD MDD

2022-05

its a great store prices are good they have pretty much everything the big box store have to a extent for a small town hardware store the people are helpful and friendly main thing i really like is there not up my butt asking me can i help you. im the people if i want help I'll ask hate being bugged in anystore

Bryan Smith

2022-05

Helpful staff, great selection. Found exactly what I need and had lots of choices to make the decision. Who needs a big box store when these guys are so well stocked?

Don Neuendorf

2021-05

I was very pleased to find such a complete store in the little town of Pinckney. Clean, orderly, and well stocked. Friendly and attentive staff. I expect to be here frequently.

THOMAS GARBACZ

2021-05

I was in the store the other day will not come back another costermmer came in with no mask. Iam in my late 60s, he walked by me. Went to the other ace store on 36 masks were mandatory. Will go there from now on.

Justin Dorer

2021-05

Rented there Bissell machine. 30 dollars for 24 hours is insane. 30 dollars for a jug of cleaner is insane. And when the top drain container falls off and a piece shatters because it doesn't lock into place, an 80 dollar charge is INSANE. do yourself a favor. Drive to home depot

Joe O'Connell

2021-05

Staff is always very helpful and responsive to my needs. They follow social distancing guidelines and are respectful of each person’s needs. Great place to go

Bob Lechtanski

2023-06

App showed product in-store and in-stock. It wasn't. Drove to other near-by ace to find it closed.

Samantha Boring

2022-05

Limited selection of some items, but the staff is always very helpful every time I shop here!

Philip Ward

2022-05

Small town mulyi purpose hardware store, prices high but good selection, will need assistance finding items, store is poorly laid out.

Thalia Shehan

2021-05

This used to be a nice little hardware store until recently. Do yourself a favor and head east to Lakeland Ace, they treat their customers much better.

Tee Zee

2021-05

Friendly helpful staff and a wide selection of everything every time I come in. Awesome!

Brandon Hoover

2021-05

Always yells at me because of where I park when I walk into aunt bettys the the best restaurant in pinckney. Horrible customer service

Bob Schmidt

2021-05

Helpful friendly staff. Nice location and Aunt Betty's restaraunt next door!

gerald devereaux

2022-05

Friendly and most helpful. There again, it's good people and the right location for me.

Faith IsBananas

2023-05

Great people! Big store for little ol’ Pinckney

Dennis

2022-05

Staff were friendly and helpful! I recommend, & shall return!

According to Douchepedia:

2021-05

The cat!!🐱❤ They have a cat and my girls love it. The people are just great. Also, hardware. They have that too.

Travis DeHate

2021-05

Worst hardware store I have dealt with. Would not recommend. Return policy is a joke!

Tom Skittenhelm

2022-05

Good staff that is always helpful and attentive to your needs.

Brando Hoover

2021-05

Say your gonna tow my truck cause of where I park when yall already have terrible reviews, I'd give this place 0 stars if it would let me.

Roy Czopek

2021-05

They didn't have what I needed in electrical and employees are not wearing masks so I went to Stockbridge

Wayne Bartrum

2021-05

Small store but the staff was very friendly and attentive.