3.8 (35)
8499-8041 Haist Rd, Pigeon, MI 48755
(989) 453-3848
gaschofurniture.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marilyn Pesta
2024-02
We ordered the Covina table and 6 chairs through Direct Buy in Feb of 2023. We waited 23 1/2 weeks for delivery. We ordered the Onyk finishIt had white showing thru the stain where the table and the leafs met. Also, one chair leg looked like it had been beaten with a chain. The quality if the finish is terrible. They sent someone out to try to correct the table top twice and only made it worse. We purchased this table because we were told it had great finishes. Save your money it is not worth the price. We had a Thomasville table and chairs for 30 years and it still looked brand new.
Kirsten Davis
2021-05
We are so happy with the customer service! As well as with the table and chairs! Such a wonderful company and employees!**Update. After a week of having the table we notices chips out of the backs of the chair. The chips are from pushing the chairs in. Apparently you can put a tractor on the chairs but not push them in like most people do. After contacting the company they let us know we could get touch up at menards. Definitely design flaw as the bottom edge of the table is very sharp.
bigmacole
2022-05
RUN!!!! Run far and FAST!!!! I had FOUR Dining Room tables delivered to the retailer I purchased ALL having debris in the topcoat finish!!! $4100.00 I was paying for this table and chairs and 4 chances to get it right and couldn't. Moreover, I was going to give them one more chance to make it right but I asked for $500 off because I had been waiting for my table for almost 8 months. They were willing to give me the $500 off the imperfect tables..... but who in their right mind pays that kind of money for an imperfect product??? Nobody I know!!! I gave them 2 stars because the the actual construction of the furniture is VERY VERY good. They just can't put a finish on anything to save their life........ and as far as I'm concerned their customer service / satisfaction SUCKS!! Make someone wait 8 months for their product ........ deliver JUNK 4 times..... then refuse to give the customer any incentive for their inconvenience. Not what I call a recipe for success. STAY AWAY!!!!
Natalya Salowich
2020-05
My husband and I had the pleasure of attending a sale at the Gascho Furniture Co warehouse in little Pigeon, MI. We were blown away by the quality and selection available! Plus, it’s located on the grounds of the old Gascho family farm, which is so endearing. We purchased a nine piece dinning set that’s solid wood and absolutely gorgeous (wish I could add pictures)! It was comparably priced to other sets I’d found online prior to attending the sale. We had actually already purchased a dining set online that was to be delivered the next day, but we loved this dinning set so much that we paid return shipping to send that one back and instead purchased from Gascho Furniture Co. You won’t be disappointed by this company AND you’ll be supporting the local economy! Purchase from them and you’ll win on all levels!
Rhonda Matelski
2020-05
I love the style of my table, however the finish on top is not great...leaves glass and plate marks..I purchased from art van and they came to check. but said it was over the time limit to do anything. Warranty guy said it would go away after time,.......hasn't.Very disappointed, esp. for the cost of the item, my old cheaper table didn't do that.
Mena Joy
2019-05
We bought the Sterling dining set and 6 chairs that we had upholstered. The table top is a beautiful light stain on maple and the pedestal and chairs are Onyx. It's for our new remodeled kitchen and it's beautiful!! Great workmanship. I dont understand some complaints here about covering the top. ANY good dining piece should be used with either placemats or table cover to protect from all the serving pieces scratching. You want to see the lovely wood then just use large placemats. Big dinners need pads and table cloths. But, yes, you expect the item to arrive without damage. We ordered ours and it was all wrapped in the truck and the delivery guys were extremely careful. I fully inspected this set before the guys left and it is beautiful and we are so happy.
Scott Schmidt
2020-05
I bought a dining room table and chairs from Art Van. The build quality is good but the finish is aboaulte terrible stained so easily from table cloths. We went through three of these tables now and of course Art Van is out of business now. Will contact the omapany directly, but feel for $50 bucks and my time I can do a better job at finishing my than them. A waste of $3000 in my opinion.
Karen Ayala
2019-05
We have spent a lot of money on this dining set and are very disappointed. We bought at Art Van and unfortunately they will not refund. This is my third table just delivered 4 days ago and still disappointed. Found another knick on the table where the leaf fits in. Also the finish is very very poor. You can not use this table for normal use. You must have a table pad AND cloth and then what is the sense of having a nice table. Will not buy from Art Van or this brand again.
Ashley Kelly
2018-05
We are on our third table. First table came with flaws, that table was replaced with a table with a large spot that had no finish at all, just naked wood. First table was black, so we decided that just wasn’t going to work, so we went with a stain. 3 chairs either had scratches or dents when it was delivered. MY son set a cardboard box on it that night and it has scratches on it now!We spent a lot of money on this table only to be continually disappointed.
Gary Warnell
2021-05
High quality furniture made in Michigan with excellent customer service. Laura was great! Extremely pleased with our purchase and the assistance received. Highly recommend this company.
Chris Sharrock
2021-05
Tried to engage online sales/customer service directly. They were prompt in responding but like pulling teeth to get more than a few word response back. I think their product is probably great but didn't have a good experience attempting to communicate. Moving on.
AH W
2023-05
Good place 5 starsOvernight availablePick up 30 minutesGood place for truck driversVery quiet at nightWhen you are coming from I 75 follow google mapIf you follow Garmin truck GPS you will drive 30 miles extra for no reason
Keith T
2018-05
Bought a table and chairs from Gascho through Steinhafels and one week of use there are scratches all over it from anything that gets put on it. I can see the flutes from a corrugated box that I put on it as it scratched the entire surface of where the box was. Believe no protectant was put on the top of the table. Can’t pass this down to another generation until the provide me a new one
Joe Ketzler
2016-05
Beautiful works of art in wood! Functional hand crafted pieces that I enjoy using daily. We will use our dining set for life and hand it down for generations. Thank you for your attention to detail.
Karen Stauffer
2020-05
We are so happy with the quality and look if our dining table. It was nice to be able to customize and get exactly what we needed. Extra chairs and leaves. It's perfect.
BILAL AsLam
2023-05
Great people and fast shipping. Last entrance for shipping there is small sign , can park overnight .
David Shope
2019-05
My dinning room set is the greatest thing I have ever bought. Ya not cheap but, worth it. I know it will last for years.
Michael Neumann
2023-08
Great furniture store. Good people, high end merchandise at reasonable prices.
crochet boarder Poirier
2021-05
Very pleasant people to deal with. They go out of the way to assist you. Excellent crafted furniture.
Marie Juengling
2020-05
Awesome cherry table and 6 chairs very well made. I would buy it again in 30yrs when this one gets a little worn.
Bill D
2022-05
Great place to pick up ur load
Tim Heilig
2017-05
The workers here are awesome people!
Jim Stelter
2022-05
Very poor customer service
Saulius Zaukas
2019-05
load 1:30 min
Phil Shepherd
2019-05
Excellent
Monday | 6 AM-3:30 PM |
---|---|
Tuesday | 6 AM-3:30 PM |
Wednesday | 6 AM-3:30 PM |
Thursday | 6 AM-3:30 PM |
Friday | 6 AM-3:30 PM |
Saturday | Closed |
Sunday | Closed |
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