3.3 (54)
45 US-31, Pellston, MI 49769
(231) 539-8507
pellstongeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mandy Wilkinson
2024-04
I love stopping here on my way through town. The service is always friendly and there's hot food like chicken tenders and pizza. Great for lunch in the flu!
roy banks
2024-04
Staff tries except for one and everyone knows who it is... Stop feeling sorry for her and let her go. It'll bring in more money instead of going to the dollars
Jessica Searles
2023-10
It's more than just a gas station. I really like the selection here of things you can pick up for lunch or a quick bite - salads, sandwiches, fruit cups, etc. They have a deli and a walk-in beer cooler.
Rebecca Prater
2022-05
I grew up in this area and whenever I go back to visit, I gas up and purchase pizza and other food items from this store. My last visit was terrible. The same rude man described in other reviews, as well as a rude female employee. It was all triggered by them accosting me when I walked in the door about leaving my car unattended while fueling it up. I didn’t leave it unattended, they just couldn’t see because the seat was reclined. Just nastiness and it makes me not want to give them my business in the future. Mostly, I’m thankful that I don’t hate my life as much as they seem to hate theirs.
Jeff
2022-05
Just stopped by to buy some yummy pies and a couple drinks. The 50’s/60’s year old woman gave me a total attitude while I was checking out, what horrendous service. Was she upset that I gave her exact change? Maybe she didn’t like my selection of drinks? Maybe she was constipated because she had a strange look about her.Regardless, She doesn’t belong dealing with customers face to face. If you’re the owner of this store, this happened on May 1, 2022 at 7:30pm. But I’m sure you already know who she is.
Adam
2023-05
Much more than a gas station. This place continues to surprise me with what they stock. I can see how some of the staff might be perceived as... grumpy, but they chill once they know you're face. As a sorta local (Larks Lake/Cross-village), I kinda love that. Sorry if you're a tourist 😆
Brigette Sofio
2023-05
Stopped there on the way to the U.P. for gas & cold water. I was surprised that they had much more in that store than just gas station items. They actually have fresh fruits & veggies, a deli dept., & a walk in cooler for alcohol. A recommended stop! 👌 😊
Vicki Logan
2022-05
We moved to the area just over a year and a half ago, when covid started, so we didn't know where to go and couldn't just run out and shop normally. We stopped here for gas one time and have been going here ever since. We don't do major shops here, but it's a great place to go when we need a lot of basic items, and, I have to say, their meats are really good as are the prices for them. We always buy chicken here and they do have a nice selection of veggies that most places like it don't have. We don't always want to run to Petoskey or St. Ignace for groceries, and the Pellston General Store seems to carry a lot of the items we need for every day use. It's clean and the staff are generally pretty friendly. The guys in the meat area always ask if I need help with anything and that's truly appreciated. Thanks!
Michael Johnson
2021-05
Daughter came home from college for the holidays and wanted to deer hunt. Came in to buy a license on December 20. Old bald guy said it was musket season. I said no that ended December 13. He said there was no current season. Even another cashier said her dad owned 40 acres and would have known if you could still hunt. Tried explaining archery and a late antlerless season still open. Super rude, condescending. Threw my daughters drivers license back and said he was done. Have seen this guy be very rude before to customers. Told him if he’s going to sell the license he needed to know the seasons. He grumbled something back to us. Have had very pleasant interaction with some of the other staff. This guy needs to go!
Emily Hahn
2022-05
If i could give this a zero star i would.. we ordered pizza and a friend picked it up and one pizza wasnt even the right one so i called to complain and "Bruce" in the deli decided to get an attitude with me so i told him there was no reason to have an attitude and that i wanted to talk to a manager so he went to get his"Daddy" who started yelling and screamed at me and was very rude and ignorant. Both of tgem need to be fired for their conduct.
Ey3bl00dd
2023-09
my mother used work here recently and the women here are the most rude narcissists ever and one has even went out of her way to harass her out of work for nothing
Darwin Hughey
2022-05
Stopped by for 2 individual pizzas, usually great! Changed the crust, tastes like dry pita bread. 1/28/22. 1pm.
Rich Surace
2018-05
Way more than a gas station convenient store. When we come to Douglas Lake it's our go to spot to pick up all of our supplies for the week. I particularly like the craft beer section to try local brands!
Paul Mullen
2023-05
Sure miss lady who worked in meat dept years ago! She at least knew how to cut meat, hard worker and fair prices! Would give 0 star's if I could!!
Stacy O'Neil
2019-05
Made my way out in the storm to find something to put in the oven to keep the kitchen warm, not knowing exactly what I wanted seemed to be my "fault" in browsing the meat selection, I was all But acccused of stealing. The obnoxiously rude female butcher found it appropriate to make snide comments in reference to ( her knowing what she wants while shopping) and then seeming very aggravated with my presence in the meat section she asks (is there something She could find for me?) Not politely may I add, as I try to explain that im not sure, she makes another comment I couldn't makeout because she walked away before hearing my reply. Ive spent lots of money in this store, and would have definitely spent more today if I hadnt felt so disrespected. Wont be making that mistake again, ill gladly take my business to louis from now on!
Martina Dupertuis
2018-05
TERRIBLE! Went in last night (2/10 around 10 PM) and an older guy wearing camo pants accused my friend of stealing and eating a blueberry cliff bar in the 2 minutes we were in the store.....he said he even watched the camera and watched the wrapper fall from my friends pocket. Funny thing is was my other friend who was in the store ate that cliff bar from MY house just hours earlier.....the two guys look completely different and weren’t even by each other!!!! After i told the man this and asked him to watch the cameras to prove it he proceeded to say “i already watched the cameras” which he clearly did not....he even bumped into my friend in the isle without saying anything before hand!!! This man was so rude i will never go in there again and I’ll make sure this review goes everywhere possible.
Verik Gomez
2021-05
Called to order food the lady named “RENE” (sorry if I butchered your name# not sorry) was disrespectful from the moment she answered. Will not be coming back there even if I need diesel I’ll call my insurance to bring me fuel before I ever come back
Anna Campbell
2022-05
If the little bald guy at the counter has such a problem with customers perhaps he should consider a career change, something away from customer service. Incredibly and rude and uncalled for behavior
Drisdalz
2019-05
Meat department has been terrible!!! Used to love to shop here for our grilling meats. In the past month the product has been unappealing. Not sure why the drastic change, but have recently taken my business elsewhere!
Jean Kinary
2023-05
I'm giving 5 stars because of the employees I'm familiar with,PAULA #1 , If I got change or bottles, she never judges me and is always helping me
Caroline Crenshaw
2021-05
We called to put a order of pizza down almost 7:40 and they told us you can order till 7:45. Then they tell us that they had already cleaned and put everything away!! They are the most disappointing and laziest people I know !!!
Candace Williams
2021-05
Gas, groceries n fast pizza plus other quick food options. Good location for many of the basics! Always good friendly service too!
Carol McCracken
2021-05
Employee was very nasty rude and swore to a customer just because she and her kids were wearing a mask. Not a way to treat a customer no matter your personal views
Joshua Bova
2016-05
I am a bit bias in this place, but the staff is great, and the building is nice. The process aren't great, but they have everything you need without having to drive 20 miles.
Robert Eaton
2023-06
Allen in the meat department is the best!! So polite.
Barb A
2018-05
Comparable gas prices. Great food selection in the deli. Good grocery selection. Beer cave.
Start Loving
2022-05
Beautiful store, fair prices, and I appreciate all of the kindnesses that the staff showed.
Aaron Pieniozek
2017-05
A nice, small hometown gas station. Their pizza is very tasty.
Ted Rosencrants
2022-05
Great store!AWSOME food definitely a store worth stopping at!!
Edgar Jacobs
2019-05
Only place for food in the area. Great for fuel and a quick stop for a snack or basic needs....
Monday | 6 AM-9 PM |
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Tuesday | 6 AM-9 PM |
Wednesday | 6 AM-9 PM |
Thursday | 6 AM-9 PM |
Friday | 6 AM-9 PM |
Saturday | 6 AM-9 PM |
Sunday | 8 AM-9 PM |
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