Ossineke Hardware & Builder Supply

Jaynee Germond

2023-11

I was standing at the counter this am and the manager came up and said, "I am taking this man first". The other customer deferred, but the manager said, "No, I am taking you". When I tried using an online coupon as suggested by the website, the manager said that he doesn't accept them even though the website directed me to this store. When I told him that I didn't want to pay regular price, he "invited" me to go to another store.This is not my first bad customer experience at this store. Two other times I have been there with the same lack of concern from management. My husband has had the same experience.I will drive the 35 extra miles into Alpena to get exceptional customer service. I will not waste my time with store who have no interest in my business.

Joshua Below

2023-09

Everytime I'm in here people have been super helpful. I'd shop there more often if the hours were better. The little bit of extra I pay to shop here over somewhere like Home Depot is worth it for the convenience and customer service.

Jane Vennettilli

2023-07

Went above and beyond customer service, stayed beyond closing time so we could pick up a new well bladder tank! Only place around that carried the size we needed as well! Super grateful for such good people!

Russell Nichols

2024-05

They have everything you could need when it comes to hardware. Thank you guys

Rachel

2023-08

Staff is funny and helpful. Worked hard to cut some tricky classic car keys

jessica bruske

2023-10

Has all you building supplies, home repairs and knowledgeable salesmen.

Andrew P

2023-05

Helpful and knowledgeable. First impressions were good. Had all the parts I needed or had a reasonable alternative.

Elisa Stuart

2023-05

The people who work here are always friendly and willing to help you. Fantastic store!!

Betsy Hunsche

2023-05

Impressively neat and clean hardware store with pleasant and helpful sales people. This is the kind of place I like to shop.

LOOKWHATIFOUND4U

2022-05

Very knowledgeable staff if they don't have something they can refer you to somewhere that does!

Ken Gibson

2023-05

Good place with just about anything you want or need. Very helpful staff.

Danny Fisher

2023-05

Everyone here is a friendly face. Always helpful.

mark thelen

2023-05

Great home town hardware. Very helpful!!

William Fielder

2023-05

Great hardware store with extremely helpful staff.

d Cochrane

2023-09

Very helpful workers!

Sonia Schafer

2022-05

Ace is the place to go the employees is so sweet a 100 on point and you have to go there beautiful employees thank you Ace

Michael Wnuk

2023-05

They had what I needed and lots of other stuff

Robert Jolliff

2023-05

Awesome knowledgeable people.

Christine Kamischke

2023-05

Clean and friendly place

Kev Mo'

2023-05

The best.

Tammy Bancroft

2023-05

Always a friendly place

Donald Davis

2019-05

Very friendly workers.

Timothy Claseman

2023-05

Helpful friendly

Andy Aube

2019-05

Great hardware and lumber

Don Hoover

2022-05

Clean and friendly

Cornelius Young

2021-05

Nice people