Dollar General

Paul S (Skip)

2024-04

Posting this for health and safety reasons. I used to work for this company. I talked to there HR department about this health and safety concern for the public. Because when I told the Store Manager she said, you're telling me my storage dirty! I was blown away she said that. I let her know that the six baking soda boxes are not going to fix the problem. I started to clean it and she told me not to worry about it. I let people know on this post so they do not buy the freezer food and get sick. There is old moldy milk and ice cream on the bottom of the storage freezer. I cannot believe the company allowed this to keep going on even after I made concerns. Then I started cleaning and straightening up the store. At that time the Store Manager kept trying to make me look incompetent to the company and deposits were never right at the end of the night. I would call her and she would ignore me. She would put in headphones in both ears as she stalked the store ignoring customers and when they would finally tap her on the shoulder she would give them an attitude, WHAT!!! I could not believe this is the store manager. The worst part is when I handed her keys and told her she's unprofessional. She started to get loud in the middle of the store in front of customers. Sad part is their HR department did nothing about any of it. To the public please be cautious of buying the freezer food. If it has a smell or odor it was stored in the back. I don't want anybody to get sick is all.

Eve Severe

2020-05

The only saving grace of this store was the wonderful woman behind the counter. Poor thing had to work by herself and attempt to do other things around the store. I know quite a bit about Dollar General as I worked right next-door to one for five years and talk to and hung out with a lot of people that worked there.This store I hung out at or should I say hung out with the people who worked There was a semi busy and always had stack to do. I understand places like CVS, Walgreens, and other places never hire enough people so that way they can save some money.In the long run it hurts the store because people these days are not patient whatsoever and they get mad if they have to wait longer than 2 to 3 minutes.So the woman at the counter who was insanely helpful was the only thing about this place that would make me even think of returning.All of the fixtures had dead flies in them which it is what it is but someone needs to go up there and do a little bit of cleaning. Also there were so many freaking baskets in the way because I don’t know when their stack day is but all I can tell you is that it was so bad I could barely navigate my way through the shop.Also, the lighting was so poor that I could barely see what I wanted to purchase.There were two other men doing stock.One of them dropped the door right on me as we were entering and the other one walked by me and completely cut me off without saying excuse me or anything.Plus, you could hear people talking and laughing in the back but from the pictures I took it didn’t seem like anything was getting done there.The entire shop was in shambles. Items in the wrong area’s, two dollar items that were on the wrong peg which when I pulled one off to look at it set off a beeper which continued to beep for my whole 15 minutes in the store, And nobody was nice except for the woman who rang me up and I wish I would’ve got her name she is the ONLY reason I gave the shop any stars at all.I can’t post my pictures because I wanted to post pictures of how disheveled the store was. Again the only part of the store that was remotely cleaned was her area.Pardon grammatical errors as I used speech to text for this.

Susan Bridges

2023-09

One of the best Dollar GeneralThe manager is always. Sweet the cashier named Martin is a joy ready to put a smile on your face always greeting you,the store is Really clean easy to shop. All the team there are very nie.

Christina Fisher

2023-07

Since covid, shelves are not well stocked and the store needs a Spring Cleaning andUpkeepWe love that it’s handy and the staff are always friendly

Stacey Jamison

2023-05

This is probably the worst cared for store I've ever been to. There were things blocking so many aisles such as things to be stocked and just disheveled aisles what products strewn everywhere. The similar store just down the road is way better. I just couldn't believe the state of the store when I went in today.

Laurel Jones

2022-05

I wish I would’ve gotten a picture of when I first walked in and it said they do not except cash it was only card. Because as soon as I got done shopping and after the lady had checked out all of my food and it’s all bagged up is when they took the sign down and switched it to the other way around! Too funny! Now I have all the stuff in my cart and have to go to a different store because within 15 minutes the rules changed. This is one of the worst dollar generals that I’ve ever come to. That will be my last time going to waste my time

Della Simmons

2020-05

I love this store because the staff is very accommodating, and very observant. I came in the store with a surgical boot on and two of the staff immediately ask me if they could get my items for me while I stayed at the register. That was so awesome because I had just had surgery on my feet two days prior. And I wasn't supposed to be on my feet. Awesome staff!

Tina Bennett

2020-05

While the people that work here are very nice and welcoming, the store itself is horrific. I'm often scared that the boxes and other merchandise piled up to the ceiling on those rickety carts is going to topple over on me or my 8 year old daughter. You can barely walk down the isles because there is stuff just everywhere. But I do want to reiterate that the cashiers have always been very polite and as helpful as they can given the environment that they work in.

Theresa Baughman

2018-05

I've always had very positive experiences here with the staff. Today I went in around noon and the guy working the register was so upbeat and positive, even though he appeared to be the only one working and it was pretty busy. I didn't catch his name but dollar General should be proud to have such a great employee!

Marsha L Herbert

2019-05

My visit(s) are usually the same at this location. It's always messy. Shipments and products are always all over the floor. I can never find everything I came for. It's usually a rude older woman at the register, who doesn't acknowledge the customers. She carries along other conversations with Co workers or other customers, that aren't being serviced. Today, the young man that was at the register was pleasant, and acknowledged every customer that came through the door! Great customer service today. Just didn't purchase everything I intended to...

Mariz

2021-05

I just wish the recent lady manager/cashier would be nice and fair to all customers regardless of race, age and color. I hope she should be more considerate to the elderly. She is so rude.

Tonya Jones

2018-05

The worst dollar general. Cluttered with items not put on shelves. Boxes blocking aisles. The lay out of the store is not good. All the clutter cause confusion upon entering store. I just went there to get these mirrors that was sold out at my favorite dollar general location. This store is so jammed with stuff you can't manuever a shopping cart around. The cashier's arent friendly. No greeting upon entering store. I try not to come to this location.

Carmen Jones

2018-05

If I could give no stars I would. This is the worst Dollar General I've been to. Staff is rude and unfriendly.. Shelves are not stocked but the all the stock in boxes on the floor. Asked for help and the woman just looked at me with a blank stare. I am so disappointed.. this store is the closet to my house and I have to drive all the way thru 2 cities to get decent service and stocked shelves.

Jackie C

2022-05

Not the best dollar store in the area. Store is messy and crowded with too many products haphazardly placed, and does not look well-managed. Prices are also higher than other dollar stores, considering the selling point is in affordable dollar-range products.

Christine Morrison

2020-05

Disorganized, chaotic, lack of urgency are the first words that come to mind. Looks like the stock hasn't been put away in months. And this location was far and away better than the other store located a few miles away on Nine Mile and Coolidge. Don't understand how either place is still open.

Jared Whetstone

2021-05

Shelves are stocked very well. They carry a wide variety of products. Just remember it's Dollar General so it can range anywhere from $1 to $25. All those weird and wacky things that you can't never seem to find but just got to have it for that certain something going on, they got it!

Vencinta “Mz. Vinny” Berry

2019-05

Manager Mark was very friendly and courteous the entire time of my visit despite the fact that he was working alone, stocking, cashiering and servicing(8-10) customers in and out during my visit. Mark made my visit with my mom convienient and efficient for my mom and I.

Carol M

2021-05

I've changed my review. The location is excellent now.The cashier with an attitude wasn't there. The cashier that was there greeted everyone pleasantly and gave great service. I found everything I needed. Good location,

Shylo Symone

2020-05

The staff ALWAYS greets EVERYONE entering the store. Have a question just ask...they are always helpful. My favorite Dollar General!! Thanks DG associates for a awesome shopping experience!!

Christopher F

2020-05

And You would think that they get deliveries every day all day long nothing is never put on the shells it is always in boxes on carts waiting to be put on shelvesThe store has very poor lighting it always seems dingy and I can't get over how dirty a how junky this door always isOh my God!!.... This has to be the worse Dollar General store I have ever been in... And the last time I went will be the last time I will go to this location I don't even see how the corporation the area manager the general manager allowed this store to look the way that it does, it is always dirty the Shelves are always empty and they always have the Merchandise in boxes on carts,

Lorenzo Williams

2020-05

The cashier was extremely rude. Ive been goin there for years and loved it. I haven't been in a while so this morning when I walked in I saw the new cashier and she was completely rude our whole interaction

Kellie Hogan

2020-05

This store was dirty, under stocked shelves and carts full of stock in the aisle ways. Very disorganized. The 2 young gentlemen working there where helpful and friendly though...

Denise Scott

2022-05

It had what I was looking for and more. Organized was the best part of it. But please add more cashiers for people who come after work in the evening.

Whitley Macklin

2020-05

Jesus.. where do I start?! They get an extra star because it’s not the manners of the employees, only the fact that it’s ALWAYS a cluttered, messy, and unorganized. Stock always in the middle of the floor has got to be a fire hazard. I’m surprised no one has reported it!!

Rick Adkins

2020-05

...very disappointing-no personal sanitizing items on the shelves including Lysol spray or even the Dollar General version, no anti-bacterial hand soap or hand wipes and clerks said they were waiting on the truck for delivery on Friday, but when I went back on Sunday, nothing had been delivered, and it was worse with almost no toliet or toweling paper available.

Matt C

2020-05

This place is an absolute eye sore. As someone who lives locally, this dollar general makes our neighborhood look really bad. The entire strip mall that this Dollar general is attached to makes the neighborhood worse. The city of oak park needs to do something about this trash heap.

Jackie B

2022-05

Don’t believe those fake pictures and reviews that says this store is clean. It’s absolutely disgusting and dirty dirty dirty.

Denise Thomas aka Pastor D

2022-05

Understaffed as midst businesses are right now. Cashier was pleasant in spite of the backlog of customers.

Meta Burton

2018-05

My visit today was good. The store was in a disarray. But other than that, had a good experience. Friend cashiers as well as other workers.

Chola Bean

2020-05

This store is small..however..if you browse..surely theres great deals on household items. Its also located in a low crime area. Thats always a plus.